What's Going On with Moz Social
-
Why can't I add my social info to the Moz campaign that I'm currently running?
-
Hey there J.P.! Sorry for any confusion here.
Without looking in your campaign it's hard to tell exactly what's going on. Does your campaign include the Social section? To be fully transparent, we actually removed access to Social tracking for all subscriptions created after November 1st 2015, so if you don't see a Social section at all that's the reason why. Here is an explanation of this decision from our product owner, Jon White: https://moz.com/community/q/can-t-access-social-overview
If you have a Social section in your campaign but are currently unable to attach your social media accounts, I recommend reaching out to help@moz.com so we can take a look at the issue.
I hope that helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How to add yelp on my Moz Local?
0 -
Can I sync our local listing in Moz with a Google My Busines listing when there are multiple GMB listings?
We working a healthcare facility that has over 30 listings set up in Google My Business, individual listings for each doctor and other healthcare professionals. We are trying to sync with Google My Business, but continue to receive a message about being unable to validate the listing. We've ensured that the information matches in each listing. Has anyone else experienced this? If so, any advice on how to get it to sync. I've looked through support documents and not found anything that has helped.
Moz Local | | Vivid_Image0 -
Moz Local Category Research Tool. I can't seem to find the URL?
Did this go away? Or am I blind (very possible). Can someone provide the URL.
Moz Local | | JenKeller2 -
Moz Local Address Won't Update
Hi, The addresses in Google Plus and Facebook were updated several weeks ago but still are not showing as updated in Moz Local. What can I do to get this working in Moz Local? Thanks!
Moz Local | | jojobo0 -
I can't add a new listing to Moz Local
Hi, Ive been trying to add new listings for two clients to Moz Local for four days now. They each have their own login, so I don't believe it is an account issue. I have rebooted, tried different browsers, cleared cache, and even tried a different computer, all to no avail. Here's what happens... I login and click on Add Listing. I search for the business, select the best result and then I just get a bouncing map pin. It never goes any further.
Moz Local | | rich.owings0 -
Moz Local and Telephone Number Change
I've been using Moz Local for a couple of months now and I must say it taught me a thing or two about complexity management! We recently acquired a new phone number for my business and I would like Moz Local assistance to make sure the new number gets populated out there in the wild. Any advice would be greatly appreciated.
Moz Local | | David-Sulak0 -
More than one set of hours per day in Moz Local
Is it possible to specify more than one sets of hours in Moz Local? For example, one of my clients is open 9:00-11:00am and 2:00-6:30pm one day a week. Can we include this in the hours field? They also have different hours for some of their staff vs others. I know that part is too complicated! I hope we can at least do two sets of open/close hours for one day, though. Has anyone done this successfully?
Moz Local | | circaconsulting1 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0