Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 CategoryPage that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Redirect old image that has backlinks
Hi Moz Community! I'm doing an audit of a website and did a backlink analysis. In the backlink analysis, there is an image that has 66 backlinks but the image doesn't exist on the website anymore (it was on a website that was created in 2011 - 2 web launches ago). I don't believe a 301 redirect will work for an image that doesn't exist anymore. How would I redirect the image URL (it's WordPress so we have a specific URL that other websites are linking to but get 404 errors) without going to each individual website and requesting they change the URL link? Any advice or recommendations would be great. Thanks!
Intermediate & Advanced SEO | | BradChandler1 -
301 Redirecting from domain to subdomain
We're taking on a redesign of our corporate site on our main domain. We also have a number of well established, product based subdomains. There are a number of content pages that currently live on the corporate site that rank well, and bring in a great deal of traffic, though we are considering placing 301 redirects in place to point that traffic to the appropriate pages on the subdomains. If redirected correctly, can we expect the SEO value of the content pages currently living on the corporate site to transfer to the subdomains, or will we be negatively impacting our SEO by transferring this content from one domain to multiple subdomains?
Intermediate & Advanced SEO | | Chris81980 -
Domain Redirect and SSL Cert
Hi, When redirecting an entire site to another domain, do you have to maintain the SSL certificate? The SSL expires 3 days before the planned redirect. Thanks in advance.
Intermediate & Advanced SEO | | sofla_seo0 -
Help with https// redirects
Hey there
Intermediate & Advanced SEO | | Jay328
I have a client who just moved from a self hosted CMS to Adobe Catalyst (don't ask!)
The problem: Their url indexed with google is https://domain.com, Adobe Catalyst does not support third party SSL certificates or https domains. Now when people google them https://domain.com shows up in search, HOWEVER it does not have a trusted certificate and a pop up window blocks the site. They are a mortgage company so SSL is really not needed. What can I do to get google to recognize the site at http: vs. https? Would this be something in GWMT? Thanks!0 -
Can you redirect specific sub domain URLs?
ello! We host our PDFs, Images, CSS all in a sub domain. For the question, let's call this sub.cyto.com. I've noticed a particular PDF doing really well, infact it has gathered valuable external links from high authoritative sites. To top it off, it gets good visits. I've been going back and forth with our developers to move this PDF to a subfolder structure.
Intermediate & Advanced SEO | | Bio-RadAbs
For example: www.cyto.com/document/xxxx.pdf In my perspective, if I move this and set up a permanent redirect, then all the external links the PDF gathered, link juice and future visits will be attributed to the main website. Since the PDF is existing in the subdomain, I can't even track direct visits nor get the link juice. It appears in top position of Google as well. My developer says it is better to keep images, pdf, css in the subdomain. I see his point and an idea I have is to: convert the pdf to a webpage. Set up a 301 redirect from the existing subdomain to this webpage Upload the pdf with a new name and link to it from the webpage, so users can download if they choose to. This should give me the existing rank juice. However, my question is whether you can set up a 301 redirect for just a single subdomain URL to a folder structure URL? sub.cyto.com/xxx.pdf to www.cyto.com/document/xxxx.pdf?0 -
301 Redirection and apostrophes in URLs
Hi I am experiencing trouble getting any redirects with apostrophes in the URLs to 301 redirect in order to eliminate 404 errors. I have tried replacing the instance of the apostrophe in the source URL field to %27 and variations of this but to no avail. The site is a wordpress site (the old URLS are legacies from the old Business Catalyst site) and I am using the redirection plug in. I have gone into some detail with a helpful soul here http://wordpress.org/support/topic/how-to-deal-with-apostrophes-in-source-url but unfortunately to no result. If anyone has any idea how to solve this puzzle I would be grateful for the help. Example: http://www.tesselaars.com/blog/Inside_Flowers/post/Online_Marketing_for_Florists_Part_1%E2%80%93_A_Website_You_Won%27t_Regret/
Intermediate & Advanced SEO | | Seamoose0 -
301 redirect help
Hey guys, I normally work in WordPress and just use a 301 redirect plugin. I bought a site and rather than maintain two similar ones have decided to redirect one to the other. I am having trouble with the .htaccess file. Here is an example. These are two redirects: redirect 301 /category/models/next/2
Intermediate & Advanced SEO | | DanDeceuster
redirect 301 /category/models I want both of these URLs to redirect to the same URL of the new site. However, the /category/models is the only one working. It redirects to the new page just fine. The /category/models/next/2 is redirecting to nearly the same URL on the new site, only it is adding /next/2 to the end and that is bringing up a 404. Why is it adding /next/2 to the new URL? How can I fix this? There are several doing this. Help appreciated!0 -
Move to a new domain - How to get the redirects right?
Hi, I hope that someone with good htaccess knowledge can help. I am planning on moving my site to a new domain. I understand that I should make 301 redirects using htaccess for every URL. This is a big site so it will be impossible to not forget some of the thousands existing URLs. Now to the question: How do I make all the URLs that is not specified in htaccess to redirect to my new root? Thanks!
Intermediate & Advanced SEO | | mrlolalot0