Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. Duplicate central index listing

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Duplicate central index listing

    Local Listings
    8
    16
    5223
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Avid-Panda
      Avid-Panda Subscriber last edited by

      Hello Moz community

      I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account.

      I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent.

      Any suggestions would be gratefully received.

      1 Reply Last reply Reply Quote 2
      • Royomachinery
        Royomachinery last edited by

        Re: Duplicate central index listing
        I have a duplicate listing in centralindex.com
        my url is cf893f28-9c98-418f-a8eb-f1f41f8228d6-image.png https://www.royomachinery.com
        it shows 6 duplicate/inactive listing.
        how to remove all of these please suggest.

        1 Reply Last reply Reply Quote 0
        • instelecjob
          instelecjob @dhllall last edited by

          @dhllall do you kwno something about the problem

          1 Reply Last reply Reply Quote 0
          • Pmandianes
            Pmandianes @dhllall last edited by

            @dhllall thats happens to me too did u fix it?

            1 Reply Last reply Reply Quote 0
            • lewisgardener
              lewisgardener @dhllall last edited by

              @dhllall Thanks very much for this - we will try that

              1 Reply Last reply Reply Quote 0
              • dhllall
                dhllall last edited by

                I recently had the same problem (2022) - It appears like their response team has step up - email; support@centralindex.com and they will remove the duplicate/incorrect listing free of charge with a kindly worded email

                instelecjob Pmandianes lewisgardener 3 Replies Last reply Reply Quote 0
                • lewisgardener
                  lewisgardener last edited by

                  Hi, we are having issues with Central Index, too.

                  We are an office space agency that is purely focused on helping businesses find flexible workspace - website: [https://www.theofficeproviders.com](link URL) - our profile was set up a few years ago and listed in the correct category.

                  However, since December 2020, we have been finding our company listed in all sorts of categories ranging from DVD rentals to fabric retailers!

                  This is occurring in all newspapers that CI propagates to (so around 500 links).

                  We have contacted CI several times but no response.

                  We are aware that these are no follow, but I imagine that this miscategorisation could still be causing SEO problems?

                  Could anyone suggest a fix?

                  Many thanks
                  M

                  1 Reply Last reply Reply Quote 0
                  • Avid-Panda
                    Avid-Panda Subscriber @1marc1 last edited by

                    Hello Marc

                    Unfortunately no. I am surprised that even now all the aforementioned issues persist.

                    1 Reply Last reply Reply Quote 1
                    • 1marc1
                      1marc1 last edited by

                      Hi Avid-Panda - I have the same issue, and despite my many attempts, cannot get my duplicate entry removed. Did you ever remove your duplicate, and if so, could you please let me know how?

                      Thanks
                      Marc

                      Avid-Panda 1 Reply Last reply Reply Quote 0
                      • Andy.Drinkwater
                        Andy.Drinkwater @Avid-Panda last edited by

                        Ahh I understand now - yes, then this could be bad and I would be trying to find a way to resolve it.

                        Best of luck with sorting it out 🙂

                        -Andy

                        1 Reply Last reply Reply Quote 1
                        • Avid-Panda
                          Avid-Panda Subscriber @Andy.Drinkwater last edited by

                          Ah, I see where you are coming from. I should have been more clear. The two listings are technically inconsistent, as one listing lacks some details of the other (such as the county/state). So the Name, Address and Phone number does not match up.

                          That said, one listing having incomplete information is unlikely to have the same implications as a listing which has conflicting information. I haven't seen any data to confirm that though, which is why I assume there is some detrimental impact.

                          I have tried their social media repeatedly but to no avail.

                          I'm sure they will call me sooner or later trying to sell something, then I can bring it up 🙂

                          Appreciate your input in any case.

                          Andy.Drinkwater 1 Reply Last reply Reply Quote 0
                          • Andy.Drinkwater
                            Andy.Drinkwater @Avid-Panda last edited by

                            Inconsistent, yes - this could have a negative effect, but just because a listing appears a second time on the same site, this wouldn't be a negative.

                            Take Yell.com as an example - you can appear on many pages on there, as you can in many directories, and this has never been shown to cause any problems. However, I would be interested to see any research that says otherwise.

                            I really wouldn't worry about this if all it is, is a possibility that a second listing might also get featured.

                            I can't offer advice on specifics to do with the site itself I'm afraid though. Have you tried reaching them via Twitter, LinkedIn or Facebook?

                            -Andy

                            Avid-Panda 1 Reply Last reply Reply Quote 1
                            • Avid-Panda
                              Avid-Panda Subscriber last edited by

                              Hi Andy

                              Yes and yes.

                              According to many resources including many here on Moz, inconsistent and duplicate listings are bad for local SEO.

                              Inconsistent listings are more serious, but duplicates also have a negative effect (if someone knows better please update me).

                              So my concern is that this is having a detrimental effect, however small, that I might not be able to fix. I am surprised that one of the biggest directories in the UK is not managed.

                              Perhaps I can claim both listings by paying, then delete one of them. Has anyone done this before?

                              Andy.Drinkwater 1 Reply Last reply Reply Quote 1
                              • Andy.Drinkwater
                                Andy.Drinkwater @Avid-Panda last edited by

                                Ahh now I understand - so they are sending your listings out twice?

                                Have you checked to make sure that your listing is actually being duplicated on other sites?

                                Chances are that this wouldn't do anything from any SEO or Google perspective - I'm not actually familiar with that site so can't offer any specific suggestions on how they work.

                                What is your main concern that is worrying you?

                                -Andy

                                1 Reply Last reply Reply Quote 0
                                • Avid-Panda
                                  Avid-Panda Subscriber last edited by

                                  Hello Andy

                                  Thank you for your response. I am not sure how to interpret your question. The type of listing includes Name, Address, Phone number with the usual info like mail and website. If there is any further criteria for types of listings then I am unfamiliar with it. It isn't a paid listing if that helps.

                                  I thought I had shared the problem. Could you clarify what information you are after?

                                  Here is a link to the directory http://gb.centralindex.com/

                                  I want to get one of two listings removed as it is a duplicate and thus, syndicating a duplicate listing to all the directories that source their information from Central Index.

                                  Andy.Drinkwater 1 Reply Last reply Reply Quote 0
                                  • Andy.Drinkwater
                                    Andy.Drinkwater last edited by

                                    Hi,

                                    What sort of duplicate listing is it? Any chance of sharing the duplication problem?

                                    -Andy

                                    1 Reply Last reply Reply Quote 0
                                    • 1 / 1
                                    • First post
                                      Last post

                                    Got a burning SEO question?

                                    Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                                    Start my free trial


                                    Browse Questions

                                    Explore more categories

                                    • Moz Tools

                                      Chat with the community about the Moz tools.

                                    • SEO Tactics

                                      Discuss the SEO process with fellow marketers

                                    • Community

                                      Discuss industry events, jobs, and news!

                                    • Digital Marketing

                                      Chat about tactics outside of SEO

                                    • Research & Trends

                                      Dive into research and trends in the search industry.

                                    • Support

                                      Connect on product support and feature requests.

                                    • See all categories

                                    Related Questions

                                    • Ben-R

                                      Local Landing Page Optimization and Multiple GMB Listings

                                      Hello, We’re building out a site for our business that has close to 100 office locations in different cities. Many of these are ‘partner brands’ that we have acquired under our brand. Similar to a franchise model. We want to be able to help users find offices near their location. Each office will have it’s own landing page with a physical address and contact information. We know we’ll have to build out unique copy and markup customized to the office/location. We’ve already read through https://moz.com/blog/overcoming-your-fear-of-local-landing-pages as well. We’re also considering ‘silos’ to build out pages for each location. To preserve authority and avoid cannibalization; our thought was having each location as sub-folders off of our domain (i.e. domain.com/locations/Partner#1/). The other option would be using a sub-domain (i.e. Partner.Domain.com/) which we noticed competitors doing and treating each sub-domain as their own independent site. Is all of the above the correct strategy? Any further suggestions? Should we fill out a separate GMB for each office and should they all use the same brand name? (in other words “BrandA” vs. “BrandA” - Brooklyn Office). In addition to GMB; would each location need local listings created (also all under the same name)? Any help or insight would be very much appreciated. Looking forward to hearing from all of you! Thank you in advance. Best,

                                      Local Listings | | Ben-R
                                      0
                                    • agrier

                                      Google My Business: Company listing is showing in search instead of division address - similar names/same city

                                      Hi! I have a client whose company name is very similar to one if their company divisions. This division has multiple locations but its main location is in the same city as the parent company. The problem is that when you search for the division, the parent company shows up. The parent company has a physical address, but most users searching need to be going to the division address which takes customers. They are having problems with customers coming to the parent company address instead. I have made the Google My Business parent company page to show service areas instead of their business address. Yet, their listing still comes up first when searching for the division location. This is because of part of the parent company name is in the division name. My client wants users to be able to find the division more so than the parent company. Anyone had this issue before? Any tips would be great!

                                      Local Listings | | agrier
                                      0
                                    • formandfunctionagency

                                      Why is a Google Listing Showing Up in a Different Town Than Its Address?

                                      I have a client who runs a dental office on the outskirts of Racine, WI. His address specifically shows up as being in Racine, however, his GMB profile has always showed with the category of "Dentist in Mount Pleasant, WI" displaying below the photos. (Mount Pleasant is the next town over and his office straddles the line between the two towns in Google's overlay map of the town.) Obviously this is frustrating and I'm concerned that his location is hurting his ability to rank in the larger, more populous town of Racine. Have any other SEOs ever encountered this? And if so, how have you approached the issue? Location pages? Mentions of the location more often on the pages? tsLvH2B

                                      Local Listings | | formandfunctionagency
                                      1
                                    • Shorefield_Holidays

                                      Where does the small description on a business listing come from in google maps?

                                      Hi All, Simple question, but I'm struggling to find the answer, so I hope someone is able to help. The business I run is Oakdene Forest Park; Google Maps URL: https://www.google.com/maps/place/Oakdene™+Forest+Park/@50.8114372,-1.8598721,18z/data=!4m12!1m6!3m5!1s0x4873980ce90e4ef7:0x755579d631c25b33!2sOakdene™+Forest+Park!8m2!3d50.8114796!4d-1.8582842!3m4!1s0x4873980ce90e4ef7:0x755579d631c25b33!8m2!3d50.8114796!4d-1.8582842?hl=en Under the business name, it has a small description and for the life of me I don't know where Google is getting it from because a part of it is wrong. It looks like this: Oakdene™ Forest Park Rural Resort with Entertainment & a Spa I would like to remove the term 'Rural Resort' but where do I find it?? Thanks in advance for your help.

                                      Local Listings | | Shorefield_Holidays
                                      0
                                    • GO2Tech

                                      Can I request removal of a duplicate competitor Google Business listing?

                                      I have a local competitor that is boggling me with his local pack rankings. For certain keyword phrases, he is ranking in multiple local 3 pack spots. The thing is, he only has one business location. So basically he has two different Google maps listings for the same business location ranking in the local pack. The NAP information is different for both listings except for the physical address. I can't understand for the life of me how this is actually helping him instead of hurting him.... My client has way more citations. A decent blog with solid content. An SEO optimized mobile website (compeititor website is not mobile ready). Etc..... Don't get me wrong, my client is doing really well and is ranking top 3 in his area for nearly 30 industry related keyword phrases. I guess that is part of the reason I'm so boggled. Can anyone provide any insight? Can I bring this up to Google and have them remove the duplicate listing somehow? I'm literally sitting #4 in the local pack for some valuable keywords, and the only reason I'm not #3 or higher is because the same physical business location is taking up two of the spots. Any help is appreciated. Thanks!

                                      Local Listings | | GO2Tech
                                      0
                                    • KempRugeLawGroup

                                      Removing Unverified Listing From Google

                                      We have an old unverified listing that has our information on it, but we can't get it off google. I told them months ago it was closed, and it is marked as closed in Google...but it still shows up. Moz Local is telling me this is an inconsistency that hurts our local rankings. I went to delete the page from our Google Business/Place, but if I did that, the warning said that I would just not have access to the page, and that the listing would still show up on google. How do I permanently get rid of those thing, so it's not longer an inconsistent listing? Ruben

                                      Local Listings | | KempRugeLawGroup
                                      0
                                    • scott315

                                      What would Cause listing to fall off local search map spot?

                                      Any reason a listing that was showing in Google between the 3 and 5 spot on local map search would suddenly disappear all together from the map position for a specific keyword?

                                      Local Listings | | scott315
                                      0
                                    • Gavo

                                      Are citations the way to go even if there is no Google Places listing

                                      If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?

                                      Local Listings | | Gavo
                                      0

                                    Get started with Moz Pro!

                                    Unlock the power of advanced SEO tools and data-driven insights.

                                    Start my free trial
                                    Products
                                    • Moz Pro
                                    • Moz Local
                                    • Moz API
                                    • Moz Data
                                    • STAT
                                    • Product Updates
                                    Moz Solutions
                                    • SMB Solutions
                                    • Agency Solutions
                                    • Enterprise Solutions
                                    Free SEO Tools
                                    • Domain Authority Checker
                                    • Link Explorer
                                    • Keyword Explorer
                                    • Competitive Research
                                    • Brand Authority Checker
                                    • Local Citation Checker
                                    • MozBar Extension
                                    • MozCast
                                    Resources
                                    • Blog
                                    • SEO Learning Center
                                    • Help Hub
                                    • Beginner's Guide to SEO
                                    • How-to Guides
                                    • Moz Academy
                                    • API Docs
                                    About Moz
                                    • About
                                    • Team
                                    • Careers
                                    • Contact
                                    Why Moz
                                    • Case Studies
                                    • Testimonials
                                    Get Involved
                                    • Become an Affiliate
                                    • MozCon
                                    • Webinars
                                    • Practical Marketer Series
                                    • MozPod
                                    Connect with us

                                    Contact the Help team

                                    Join our newsletter
                                    Moz logo
                                    © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                    • Accessibility
                                    • Terms of Use
                                    • Privacy

                                    Looks like your connection to Moz was lost, please wait while we try to reconnect.