Got a problem in using MOZ Crawl test
-
Hello,
Guys i need help as i'm getting this message "**Moz was unable to crawl your site on Dec 26, 2017. **Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster."
After i made a Campaign i'm getting this message but after i created new campaign it crawls well
can you help me to edit the old campaign ?Regards.
-
Hey!
Thanks for reaching out to us!
Would you be able to copy+paste what you have written above into an email to help@moz.com as well as including your email address, this will allow us to better investigate into this issue.
Looking forward to hearing from you!
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Is there anyway to cancel moz local?
Is there anyway to cancel moz local? I can not figure it out. I've tried for hours now.
Getting Started | | SouthBayWebs0 -
Best use of Moz Pro
Hello, I want to ask what are the benefits of Moz Pro other than finding low competitive keywords? I want to know the best use of Moz Pro for betterment of my site (chicken grill recipe). I want the best possible result. Guide me. Thanks.
Getting Started | | maxcharles0 -
MOZ point
I don't know why, but since a week ago I'm not receiving moz point for my activity on moz forum. Example
Getting Started | | Roman-Delcarmen
Today I posted 3 answer in the Question section but in my moz profile does not show the 3 moz point that normally I receive for that. I week ago suddenly I received 20 moz point, why I dont have any idea, maybe someone mark one of my asnwer as good answer. So my point is where I cant found the exact tracking record of my activity1 -
Error Selecting Search Engine During Moz Campaign Set-Up
Hi, I'm setting up a Moz campaign for a new client, and when I get to the third step, "Choose the search engines for which you would like to track rankings," there's nothing to select. No drop down, or anything, just a blank field under the heading. If I try to advance, I get an error pop-up that says I must select a search engine. Has anyone else run into this problem? What should I do? GlWPAsc zAmzqFf
Getting Started | | tommyKPseo0 -
Does Moz provide more than just the SEO Tool?
We've received a lot of good info about our website using the Moz analytic tools but I'm curious to know if Moz provides consulting services on how to implement changes based on the data. Basically, Moz gave me the "what", I need some direction on the "how" and does Moz have the in house capabilities to assist with the "who" can do the actual work.
Getting Started | | Elara1 -
Crawl Diagnostics Help
Hi there Where can i find my campaigns crawl diagnostics? I need to find where this information can be found and specific issues? Is this possible, i cant seem to find this info. regards Ana
Getting Started | | Starsia200000 -
Moz Analytics set up: should I use www or not when I do website set up?
Hello, When doing website set up will www.mysite.com yield different results than just mysite.com ? Same about competitors: should I use www or not when I set up their sites? Or it won't matter? Thanks,
Getting Started | | dstepans
Denis0