Moz not able to crawl our site - any advice?
-
When I try and crawl our site through Moz it gives this message:
Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.
I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt.
Anyone got any advice on where I could go to get this sorted?
-
Check your website's robots.txt file to ensure that it's not blocking Moz's user-agent or specific directories/pages that you want to be crawled. Update the robots.txt file if necessary to allow Moz to crawl your site.
-
Hey,
We crawled the site just fine with Screaming Frog. Perhaps this is a Moz issue?
Looks like they are well aware of it though.
Thanks!
-
Hi,
I'm sorry to hear about this! Would you be able to write into help@moz.com as this will allows us to investigate into this via the most convenient method.
Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why do ignored crawl issues still count as issues?
I use Cloudflare, so I can't avoid the Crawl Error for "Pages with no Meta Noindex" because of the way Cloudflare protects email addresses from harvesting (it creates a new page that has no meta noindex values). I marked this issue as "ignore" because there's nothing I can do about it, and it doesn't really affect my site's performance from an SEO standpoint. But even marked as ignore, it is still included in my site crawl issues count. Of course, I want to see that issues count drop to zero, but that can't happen if the ignored issues are counted. I don't want mark it fixed, because technically it's not fixed. KwPld
Getting Started | | troy.brophy0 -
How can i start in moz?
I want to know what to do first, how do I start the branding, etc. Thanks!!!
Getting Started | | Gridiron2361 -
Error Selecting Search Engine During Moz Campaign Set-Up
Hi, I'm setting up a Moz campaign for a new client, and when I get to the third step, "Choose the search engines for which you would like to track rankings," there's nothing to select. No drop down, or anything, just a blank field under the heading. If I try to advance, I get an error pop-up that says I must select a search engine. Has anyone else run into this problem? What should I do? GlWPAsc zAmzqFf
Getting Started | | tommyKPseo0 -
Getting started with moz
Hi i use to be a user of SEO moz before the change to just Moz, however i am struggling to navigate around and work on campaigns. I need to know what steps to take methodically from setting up a campaign, keyword research, competitors and monitoring SERPs results. in addition improving the page grade reports and analysing keyword difficulty. Whilst Moz assist you to set up some of this initially when creating the campaign i feel it doesn't seem to take you through a logical methodical step process of configuring in depth the steps of ensuring the correct settings are relevant to the campaign i.e. an outline of the steps and i need to take that follow on from each other and getting your campaign completed. for example: create campaign keyword research onpage optimisation competitor research link finder analyser run reports that related to the info provided above I feel lost in the features of moz whilst i can see they are highly beneficial putting them to use in a chronological order to ensure the the correct setup and make use of these tools. i.e. where to start and where to end currently i feel i can only find where to start and what i should do after that to make use of Moz fully is somewhat missing. Thanks in advance, any links and direct appreciated, i would alsolike to possible speak to a Moz team member regarding my account setup if possible.
Getting Started | | mari-rose0 -
Moz Analytics - How can I turn a whole report to 'Monthly'?
Hello, After spending 3 days setting up 14 clients on this system, by this, I mean I went through each client and re-made the same report 14 times as there is no alternative..I have noticed on my reports that: 'Dashboard' is set to 'Weekly' Social is set to 'Daily' Branding is set to 'Monthly' First questions, when I try to run a report, I go to Add Module and change 'Weekly' to 'Monthly', but when I press next, it changes itself back again, am I doing something wrong? UPDATE: I have found that I have go back in the reports, change the heading to 'Monthly' and then re-add this section again. How can I just run a whole report with monthly values? Surely, I do not have to re-do the entire report AGAIN, just to get a different value? I am mortified at how unfinished this product is, if this is the case.
Getting Started | | Paul_Tovey0 -
Is there a way MOZ can help me get HQ links?
I'm new to MOZ, I'm on the niche sites building. Is there an easy way to find HQ pages to post to with MOZ? Like it's with Market samurai.
Getting Started | | bishop230 -
Link Detox or I can use Open Site Explorer for tracking down bad links?
Here's the thing. I need to find bad external links pointing to my site. Is Link Detox the only option or I can actually use Open Site Explorer for that. If OSE is an option, please give me an idea how I need to go about it. Thanks.
Getting Started | | VinceWicks0 -
How do you "Moz Crawl" a website? Newbie...
Hi everyone; I've used Screaming Frog in the past and it's simple: you enter the URL to the box and click "start" and.. voila: as the button says, the crawling starts. I've had the Pro version of Moz for a while now and haven't really 'done' anything with it. I'd like to crawl a website and thought it would be as easy as it's always been with Screaming Frog... but, for some reason, I can't find the 'way' to do it. I find it really frustrating especially cause I feel like an idiot going around in circles thinking I'm missing something really obvious... Until I realised the only solution was to ask here! So... how in the world do you crawl a website using Moz tools? (Pro version) Thanks!
Getting Started | | patrihernandez1