Problem with connection to Analytics Account
-
Hey Boys & Girls,
I'd just like to say Hi, currently loving the site and the feedback that i'm now able to receive.
Just a quick question, signed up last Wednesday and connected my Analytics account.
So far, it has had a problem atleast 4 times where i've had to disconnect and re-connect it to my campaign which then erase's the data that it has received.
Is this a common problem or am i doing something incorrectly?
Thanks Guys!!
-
Thanks
-
Thanks Keri!
-
Hi everyone,
We are having a known issue with the google analytics connection right now. If it is affecting you, please submit a ticket from our Help Desk and let them know the campaign name(s) you're having problems with. Sorry for the troubles, and thanks for your help!
Keri
-
Thanks for the credit jobintourism - glad I could help.
-
Thanks for your help!
-
I don't think you will as all this data is pulled out from your Analytics account so once re-connected it should get your data back on display - that's what happened when I did it.
-
Thanks for your reply Sebastian, but if I diconnect from Analytics I don't lose my historical traffic data, do I?
-
I had the same / similar problem until yesterday it was displaying the following message:
"It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection."
But after disconnecting and then re-connecting I got the problem solved.
Not sure if the problem was with me upgrading to the new version of Analytics, but it did seem to work - although it looks like it doesn't seem to help your case from what you've explained.
-
I have some troubles with the SEOMoz dashboard not accessing my google Analytics account too.
-
Hi Harald,
I don't think i made myself clear in my description.
The problem lies with the SEOMoz dashboard.
For some reason, it keeps having problems accessing my analytics account and i've had to disconnect it and reconnect it atleast 4 times since last week.
I was asking if this is something that i was causing?
Thanks Harald!
-
Hi Colin, I think that this problem is might of connection problem. I would recommend you to refer through this link Google Analytics.
If you again cause this problem then Reconnect Your Google Analytics..
I hope that your query had been solved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Problem to log into moz
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
Moz Pro | | Rebeca11 -
Problem after opensiteexplorer update
i have problem every time put external link in linkdetective.com its always give me no 17.500 no profile back link but when i post old list from open site explorer that list i got it before update it work and give me result but from like 2 week every list i generate from open site explorer it always give me the same result 17.500 no back link profile any help ???
Moz Pro | | osama_evearabia.com0 -
The keyword ranking report takes into account all my website urls? Can I specify the URLs where I want to track the keywords?
I don't know if my weekly reports are reporting the ranking of my keywords correctly. I have added some new keywords, since that all my reports are in red numbers. I don't know if this is happening because I did something wrong, or if is because my rankings are really falling down.
Moz Pro | | hockerty0 -
How do I delete my account or cancel my trial?
Hi, I want to delete my account and I cannot see an option for this within Billing. Can someone help. Thanks, Lisa
Moz Pro | | lisamarieCunn0 -
Could SEOMOZ make a tool thats connected directly to Webmaster Tools?
Could SEOMOZ make a tool that Crawls Internal Links that's connected (or crawls) directly from Webmaster Tools? (So link metrics on our domains would get updates more often) This would eliminate the cost of crawling the entire internet. I hate having to wait a month to see updates on my domain metrics and links. I would like to see updates regularly on my own domain. I understand you can just look at Webmaster tools to see your latest links but they don't have any link metrics. So it’s difficult to see your best links. If this already exists please refer me? Otherwise please show your support for this being developed?
Moz Pro | | charles10 -
For those using Omniture instead of Google Analytics
Instead of connecting Google Analytics into the SEOMOZ campaign monitor, is there a way to link Omniture or alter their output to plug into SEOMOZ?
Moz Pro | | Dekoda_Jones1 -
Possible to have more then one SEO Moz login / account
We have an SEO Moz subscription and we were wondering if there was a way to setup multiple users attached to that subscription (i.e. separate logins).
Moz Pro | | Panjiva2 -
Linkscape problem
Linkscape says that there are only 4 internal links to www.meditatii.ro. http://www.seomoz.org/linkscape/intel/basic/?uri=www.meditatii.ro What could be the problem?
Moz Pro | | seo.academy0