Seomoz logging in
-
Hey,
The seomoz toolbar was permenantly logged in. But for some reason after a period of inactivity it now logs out and I have to relogin. I'm using firefox, what could be causing this?
-
Hey Gareth,
It actually looks like we are having a universal issue with the expiration cookie on our site. We are currently looking into the issue and are working on fixing the problem as soon as possible.
Thank you for your patience while we work on this problem.
-
what about chrome?
-
You're welcome, Peter. You should be able to change your cookie setting in Firefox 12 by going to the options section listed in the orange "Firefox" drop down at the top left of your browser. This is definitely where you find the settings on a PC, but I think it may be different on a Mac.
-
thanks chiaryn, does anyone know where the option is to change cookie settings in Firefox12? I cant seem to find it.
-
Hey Peter,
I see that you are being logged out in Firefox. If you've upgraded to Firefox 12, they have changed their default settings to clear cache and cookies each time the browser is closed, so you may need to change the default so that it doesn't remove the cookies each time you close the browser.
I hope this helps!
Chiaryn
-
Same Log Out issue using IE as well.
-
I've been having similar problems, although not just with the Moz toolbar, but with the whole site.
I emailed support and they are doing some changes with cookies, see below. Also the info about Firefox could be relevant, but i haven't tried as yet.
Hey Justin,
We have updated the way we handle cookies and currently if you visit the Q&A forum it will reset the remember me option. This is because Q&A is a separate application and the updated hasn't rolled out to it yet.
Another thing you will want to check those is your cookie settings. When upgrading Firefox it will reset your cookie settings to clearing them when the browser closes. Regardless, what browser you are using it is good to go check out those settings.
We will have the Q&A issue fixed soon though!
Kenny
Hope this helps
-
Same, I use chrome and always logged out. Asked tech help but said check cookie settings... but all seems ok
-
I use Chrome and the same thing is happening to me, even with the "remember me" box checked.
-
I am being logged out too.
If possible I would like to remain logged in.
-
I've noticed the same problem with the site. I wonder if it's related to the other issues SeoMoz has been having lately.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I'm shocked! KEYWORD SERPs: GA avg. position vs. SEOmoz
SEOmoz has us our position for a particular keyword as "Not in Top 50". The same keyword is listed in GA with an average position of. 3.0. What am I missing here? When I do a search, I most definitely am not seeing us listed as #3 for this keyword, and tend to believe the SEOmoz number, but why is it so wildly different in GA? Should I have hope? There is another keyword that SEOmoz has us at #4 and it isn't even on the GA list. Can anyone explain this to me? Many thanks.
Moz Pro | | gfiedel0 -
How often does SEOMoz refresh their link analysis data?
I know that my link profile has changed within the last month, yet both SEOMoz campaign link analysis and Open Site Explorer have shown the exact same number of links for more than a month. Majestic SEO fluctuates as I would expect, but Moz data is unchanged.
Moz Pro | | Aggie0 -
Rogerbot not showing in logs
Hi All Rogerbot has recently thrown up 403 errors for all our pages - no changes had been made to the site so I asked our ISP for assistance. They wanted to have a look at what rogerbot was doing and so went to the logs but rogerbot was not listed anywhere in the logs by name - any ideas why? Regards Craig
Moz Pro | | CraigWiltshire0 -
Set up of SEOMoz campaign for specific country within a global website
I'm tasked with optimising the UK part of a global site. www.mysite.com/UK - how should I set my campaign up in SEOMoz? Is it a sub domain?
Moz Pro | | columbus0 -
Google analytics sync with SEOMOZ
Hey guys, I'm looking to sync our clients google analytic profiles to our clients campaigns in SEO MOZ. However all our clients google analytic profiles are on the one google account and not separate accounts. So I'm asking does SEO MOZ only allow you to grab the traffic data of one clients profile from a google account instead of multiple profiles from the same google account for different campaigns? If so has anybody got a workaround or any suggestions? If I haven't explained myself clearly let me know and I'll break it down further. Thanks again. Rob
Moz Pro | | daracreative0 -
Can SEOMoz help in anyway to increase rankings of youtube videos?
I tried to create a campaign with youtube video or my youtube channel as my primarly URL. But the crawler crawled the entire youtube site, which is of no use to me.
Moz Pro | | chandrac0 -
SEOmoz Q&A down last few days
It seems the Q&A section had some issues since the 25th. Users could post new Q&As but they were not visible to most users. Roger was caught slacking! The issue appears to be resolved at this time. I just wanted to share to anyone who asked a question the past few days who did not receive a response you may wish to repost your question as many readers will not go back and check questions from prior days.
Moz Pro | | RyanKent1 -
What the hell...spam on SEOMOZ!
I received this in my Private Messages section: My name is Fatima,i saw your profile at/www.seomoz.org/today and became intrested in you,i will also like to know you the more,and i want you to send an email to my email address so i can give you my picture for you to know whom i am.Here is my email address (fatimababy06@yahoo.com) I believe we can move from here I am waiting for your mail to my email address above.Fatima(Remeber the distance or colour does not matter but love matters alot in life) How can somebody spam like this on protected forum?
Moz Pro | | IM_Learner2