GA stopped tracking traffic, suddenly, why¿? :-/
-
2 days ago GA stopped receiving data. It only stopped for one account of all my projects. At this moment there are 5 persons navigating the site and these days there where numerous visitors as they contacted the support team thru the site.
GA says that it's receiving the code, hw, I checked it twice. The tracking code is located below the footer, in the body. It was there for few years.... I also checked if there is some js conflict, negative.
Is there something that could make the tracking to stop? Does anybody experienced similar problems¿? Should I be worried...¿? (and with SEOmoz server with issues not sure when will see new results.......)
EDIT: In Web Master Tools I see results for indexing, with yesterday date, so I assume that the site crawling is ok and must be GA issue.
-
Ok, profiles made, now to wait to see some results.
Do you think that the profile that I already have could be ok as raw, there are no special changes, and for the working one use one of new¿?
I'm more interested in new data than the past one, but not sure if in some moment not having the past data could make me loose some calcs....
-
Hi Paul, make a lot of sense. Thank you for this guidance.
I'm going to do it in few hours, will post any question if I have.
Thanks again!!
-
Milos, it's a strongly recommended best practice that you actually have at least 3 profiles, for your website in Google Analytics.
One profile is completely raw - no filters are ever applied to it. That way you are guaranteed to capture all raw data even if something goes wrong elsewhere.
Another profile is a test profile. This is where you add new filters, customizations etc so you can check whether they work as expected.
The third profile is your actual working profile which only contains filters, customizations etc that have already been tested and checked in the test profile before copying them across.
The profile you have now will likely need to become your working profile since it's the only place you have full current data. When you create the new profiles, they won't have any existing data in them, so good idea to get them set up as soon as possible.
Then get into the habit of never adding anything to your working profile without trying it in your test profile first, and never do any customization to your raw profile.
Make sense?
Paul
-
Hi Sanket,
confirmed was the filter.... Visits started counting already....
Will keep it all in mind for any possible future need.
Thanks Sanket
-
Hi Milos
Update Google Analytics Settings is in built plug in of wordpress if your site is in wordpress then you can apply this setting and republishing means if you have done any changes in your site design and it is look like new site then you have to upload that content again.
Please check your GA code in source i think you have done mistake over there. Have you copied the complete code provided by Google Analytics and pasted it into the header tag ? i think after this you can get your solution.
-
Hi Sanket
- I have checked javascript code and it's GA's default for root domain and subdomains.
- What do you mean by republishing the site?
- I`m not able to find the option to Update Settings...
BUT, looking for options you wrote, I found that I applied one filter in the profile....
For one subdomain... And, it's very possible that was not filtering no data.....
I think that you can add it to your list, special for newbies
Hw, not sure yet if really was that, but dates are same....
Thanks!
-
Hi
Have you republished of your site? you must republish your site in order for any changes you have made to take effect In this issue and you can also "Update Google Analytics Settings". Is your JavaScript code doesn't contain any error? Apply these all points for getting tracking back to Google analytics.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Abnormally High Direct Traffic Volume
We have abnormally high amounts of direct traffic to our site. It's comprising over half of all web traffic while organic is second with considerably less. From there the volume decreases amongst other channels. I've never seen such a huge proportion of traffic being attributed the Direct. Does anyone know how to test this or see if there is an error in Google Analytics reporting?
Reporting & Analytics | | graceflack 01 -
Sudden Drop in Index Status on GSC
Hi all, We've seen a sudden drop in index status on GSC from 19,000 to 12,000. Rankings, referring domains, organic traffic etc. have not changed. However, we have implemented a huge number of redirects and done a site migration from http to https in the past year. Could this have an effect? Thanks!
Reporting & Analytics | | SMVSEO0 -
Segment G-news one box traffic
Hey Guys, This might be an over spoken topic but I havent been able to find a proper answer or solution for this issue. So far, the closest solution I came across is this article --> http://moz.com/blog/decoding-googles-referral-string-or-how-i-survived-secure-search I would like to know if there is any other solution for this matter. I have been searching the web for quite while now and I havent found a reasonable solution to segmenting the traffic from google news one box.News onebox traffic is counted as organic/google in GA.Is there a way to measure the traffic coming from the onebox news??Please note that news.google.com is not the same thing.I really appreciate any help.
Reporting & Analytics | | Mr.bfz0 -
Index.php and /
Hello, We have a php system and in the MOZ error report our index.php shows up as a duplicate for / (home page). I instituted a rel canonical on the index.php because the / gets better rank than the other. This said, the error report through MOZ still shows them as duplicates. Should I be using a 301 instead? Please help! Also, I would love a good technical SEO book (for bridging the gap between SEO and programmer) if someone can recommend one? Thanks in advance!
Reporting & Analytics | | lfrazer0 -
Finding an Explanation for a Massive Spike in Organic Search Traffic
Hi, I watch analytics on a website (for a friend's business) that is reasonably stagnant, which just experienced a massive spike in search traffic for no explainable reason. The organic search engine traffic had always been steady, but about two months ago, organic search traffic started rising slowly. I checked OSE & a few other tools, but couldn't find any massive source of gained links or other explanations - just the usual occasional blog post about the company. I got in touch with my friend to see if maybe they'd gone with a competitor or something else, but he also had no idea (and even if he wasn't being honest with me, we still should've been able to spot links or social metrics or something!) Then, yesterday, their organic search traffic just tripled. The crazy thing is, it's not from one keyword: Every search term, and (not provided) essentially went up 200-400%. And I have no freaking idea why. No large gain of links. No website editing. The only possible explanation I thought up is maybe one of their competitors got knocked out, but I doubt that would cause such a stratospheric rise. So figured I'd turn to y'all. Any ideas on what might be causing such wonderful results? Anyone have any good tips on figuring out why a website could all of a sudden be doing incredibly? Analytics chart is below for the curious, and thanks in advance for any ideas / tips! nQHrscw.png
Reporting & Analytics | | FlynnZaiger0 -
Traffic Drop with no real explaination?
Hello Everyone, On one of my sites PokerOnaMac we experienced a 75% drop in traffic in about a week (since September 3rd). I took a look at GA and the penalties have been applied sitewide. I also checked my Google Webmaster Tools, and there are no messages regarding "unhealthy link structures." We have had other sites penalized by Penguin & Manual Removals, but they are recovering now. What is my best bet to find what is wrong? Thanks
Reporting & Analytics | | BestOdds0 -
How to Track Google Local Places in Google Analytics?
I have read many articles on how to track google local places through google analytics. Each article I have read show a different way of setting up google analytics and using tags in google local places. Wondering if anyone as up to date information on this and what would be the best practice to track data from google local lisitngs in google analytics Thanks Arthur
Reporting & Analytics | | VivaArturo0 -
Finding organic keywords driving traffic
Is there any way to know which organic keywords are driving traffic to my landing pages in Google analytics ?
Reporting & Analytics | | seoug_20050