KissMetrics Experience / Feedback
-
Hi Mozzers.
Can anyone share their experiences using KissMetrics: pros, cons, how it compares to Google Analytics etc?
Thanks, I appreciate any input.
-
Ah, my bad. That's probably why they changed their name.
-
Highland,
You are talking about KissInsights, which is different from Kissmetrics.
Kissmetrics is an advanced tool which gives you some better control than Google Analytics.
You can find most of the information about their freatures on their official website, but the key difference is the level of customized reports you can generate with Kissmetrics is better.
Important: The usability of Kissmetrics varies from business to business. The best way to find out if you need kissmetrics is:
-
Use google analytics for a few days (if you're not using it correctly) in your business. Try out their goals, conversions, and customized dashboards.
-
If you feel you need higher control over your data that Google Analytics isn't correctly providing, and kissmetrics provides that data, then you can think about migrating.
-
Before signing up, make sure the data you need from Kissmetrics outweighs the cost associated with it.
The standard reporting, goals, social analytics etc is same in Google analytics and kissmetrics (although kissmetrics provides better social signals data)
-
-
First off, it's Qualaroo now. Not sure what that has to do with metrics but it's not my brand.
Second, it doesn't replace GA, it complements it. The idea is that a user can submit instant feedback. We write our own e-commerce platform and use it in the checkout process to get feedback. Sometimes the feedback isn't useful but once in a while your users can tell you about problems before you find them. It's very useful.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytics / Facebook UTM
Hello, I have a quick question. I am setting up conversion tracking for my Facebook ads, so I am giving each ad set a tracking URL (UTM) in order to see which ads are converting etc. Is it possible to see on analytics how much I am spending on these ads or a cost per conversion? Or does the tracking merely track general analytics data such as bounce rate, exit rate, revenue generated etc? Kind Regards, James
Reporting & Analytics | | SO_UK0 -
Recover/Claim Ownership of a Google Analytics Account in easy steps
Hi All, I just found this useful article on Recover/Claim Ownership of a Google Analytics Account , I've seen same question asked by website owners, webmasters very frequently in many forums so I decided to share the article. **No affiliation, sponsorship, nor any partnerships with ohow.co Thanks
Reporting & Analytics | | Alick3000 -
Track conversion from paypal express/Apple pay
Hi All, Is there any way to track apple pay conversion or paypal express conversion in Google Analytics? Thanks
Reporting & Analytics | | Alick3000 -
Collecting post codes / zip codes in Google Analytics - Terms of Service
Hi Mozzers, Just reading up on Google Analytic's Terms of Service and wondering if collecting post codes / zip codes (from a website's 'Find my nearest...' tool) adhere's to the following: "You will not (and will not allow any third party to) use the Service to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information by Google." What do you think?
Reporting & Analytics | | A_Q0 -
Main Website Redirects to Mobile Website, Mobile Website counts this as direct traffic, is there a way to tell what the source/medium is?
Hello, The situation is that someone is arriving on my main website https://www.example.com and being redirected to http://m.example.com. When this happens my analytics says that the traffic is all direct coming to my mobile site. However, I know people clicking on my google cpc, and some google organic users are hitting the main website and being redirected. Before we didn't have as good of a redirect on our main website so I could tell organic and cpc traffic coming in, now my main website has a huge drop in these categories because they are redirecting to mobile but I can't tell on my mobile how much traffic from each is going to the mobile site. Is there a way to fix this? Is it because my main website is https:// and mobile is a http:// (as I know that sometimes makes traffic direct) or is it a bigger problem that can't be resolved? Thanks
Reporting & Analytics | | oxfordseminars0 -
Google Analytics for User Experience
Hi In terms of looking at the overall User Experience of a website is there any particular areas of Google analytics that you believe to be particularly useful to identify areas of worry or opportunity?
Reporting & Analytics | | TheZenAgency1 -
Google Analytics Content Experiments - Experiment Conversions and Goal Figures Don't Match
Hi, I set up a new content experiment 6 days ago, the experiment says there have been 2 conversions but the goal associated with it says 5. The experiment is set to target 100% of traffic, distributed evenly among the variations, the goal is a destination URL goal. I've doubled checked the goal set up and everything seems fine. How can the content experiment report a different figure to the goal associated with it? Has anyone else noticed the same problem? Is this a bug? Is there a workaround available? Or is there a setting I need to be aware of when creating content experiments to prevent this from happening? I need to know I can trust the results the content experiments provide.
Reporting & Analytics | | UNIT40 -
Index.php and /
Hello, We have a php system and in the MOZ error report our index.php shows up as a duplicate for / (home page). I instituted a rel canonical on the index.php because the / gets better rank than the other. This said, the error report through MOZ still shows them as duplicates. Should I be using a 301 instead? Please help! Also, I would love a good technical SEO book (for bridging the gap between SEO and programmer) if someone can recommend one? Thanks in advance!
Reporting & Analytics | | lfrazer0