Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your reputation grow with Reviews AI
      Moz Local

      Let your reputation grow with Reviews AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. Are citations the way to go even if there is no Google Places listing

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Are citations the way to go even if there is no Google Places listing

    Local Listings
    4
    4
    806
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Gavo
      Gavo last edited by

      If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?

      1 Reply Last reply Reply Quote 0
      • MiriamEllis
        MiriamEllis Subject Expert last edited by

        Hi Gavo,

        While what Marcus points out is true (you can prompt local results for web design companies by adding 'in' to your query), it's important to understand that Google does not view web design companies as being truly local, hence their lack of inclusion in the results for the most common service + city or city + service queries. To my understanding, Google's thinking on this is that most web design (and SEO) companies operate virtually (don't meet with clients face-to-face).

        So, you can add your web design company to Google's local index, and you can build citations for it, but it's likely that your overall organic rankings will hinge more on other forms of marketing in which you engage. Think content development, earning links, social outreach, etc.

        1 Reply Last reply Reply Quote 1
        • Marcus_Miller
          Marcus_Miller last edited by

          Hey,

          Not sure if you aware of this but local search results do show up if you search this term: ‘web design in vancouver’...but hey thats not what you asked so lets get on with the answer:

          Creating citations simply to improve your website ranking will work, but your on-page optimisation needs to be at its best. My first tip would be to fill every citation with as much detail as possible. Make sure you add photos and videos and have a unique description for each citation site, but remember to include your keywords in the description. The Name, Address & Phone Number (NAP) will need to be kept consistent to get the full benefit of creating these citations.

          For on-page optimization, I can recommend a few small changes that can go a long way! My first step of advice would be to add a schema markup of your address into the footer of the website. A schema markup allows google to recognise the address as a formatted address, instead of viewing it as a piece of text. Another useful tip is to make sure you are getting the full benefit from your page titles. I tend to structure page titles like this:

          target keyword | Business name

          so for a web design company in vancouver called Funky web design, I would do something along the lines of this:

          Web Design In Vancouver | Funky Web Design

          Hope this helps!

          1 Reply Last reply Reply Quote 1
          • Asjad
            Asjad last edited by

            Yup It will But Do Add your Website Link whole building these listings. Adding NAP Only will not help much.

            Thanks

            Asjad Afzal
            COO
            Globital PTY LTD

            1 Reply Last reply Reply Quote 1
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • FPK

              Improve Google Business ranking

              While my client's websites have been ranking well in SERP for their keyterms I'm at a lost on what I can do to improve their Google business/map presence. I'm referring to their listing where the top three come up or when you search on Google Maps.
              https://gyazo.com/26ec78ed7f712157ec72492199545431 Ex 1. Several months ago my client was ranked #1 both for SERP and maps until they dropped to 2nd on maps. Now they're ranked 1st in search yet 2nd for local business rankings as you can see from the screenshot above. At one point my client's business did have more reviews than the 1st ranking business yet they still weren't 1st. Ex. 2. Client(s) is ranked 4th in search and doesn't show in the top 3 map listings for their search term. If you click on More places to view Google Maps they're listed all the way down as the 15th listing or worse can't even be found when searching by their main SEO key term . Of course they are found by searching for their business name so it's not like there is a problem with the listing. I make sure to: Completely fill out their Google Business profile(NAP, hours and add pictures) Have my client try to gain positive reviews Manage and respond to reviews(mainly the negative ones) Add map and Google business link to their website Can anyone offer any other insight on what else can be done to improve their local presence on maps that I might be missing?

              Local Listings | | FPK
              0
            • Smart_Start

              Using Hashtag for Google My Business

              I was told by a Google My Business representative to include #{keywords} in my description. I was told this would boost my rankings. Has anyone else heard of this?

              Local Listings | | Smart_Start
              0
            • ScottImageWorks

              Our satellite office isn't showing up on Google maps. How can we add it?

              We are trying to include maps to our locations on our "Contact" page, and in taking these maps from Google, we came upon the following issue: We have Google+ listings for several of our satellite offices, which are set up through Carr Workplaces. When we look on maps, we can only find the Carr Workplace listing, rather than the listing for our business at that location. Obviously, we don't want to display the map that way on our own page; we want the map to show our business name. I realize that Google only wants fully-staffed businesses to be displayed on maps, and so whether or not we belong there is up for debate within our company. That said, we'd like to know how to make the maps listing work regardless. Thanks!

              Local Listings | | ScottImageWorks
              0
            • InfinityTechnologySolutions

              Do Citation Count As Backlinks / Referring Domains

              I listed clients listed on about 200+ local citation sites and was NAP complaint. However, when I run a backlink checker using MOZ, SEMRUSH, etc it only show 8 -12 and none of them are the citations. Anyone have any pointers?

              Local Listings | | InfinityTechnologySolutions
              0
            • RainmanCreative

              Listing a physical address on an ecommerce website?

              Hey Mozzers! Got a question for you. I’ve been assigned my first ecommerce client. He doesn’t want to list his physical business location, as he fears that including his address will hurt him on a national level (he ships all over the world). He’s not particularly interested in ranking locally, although he wouldn’t mind it. He only wants to show a PO box address. Will this help or hurt him? I believe it’s the latter. Also, he has 16 shipping points across the U.S. Is it helpful to add these cities and states to the site? Thanks in advance! -Kanya

              Local Listings | | RainmanCreative
              0
            • RedNovaLabs91

              Google Maps redirect notice on track-able URL's (how do I track maps visits in analytics?)

              We've been using trackable URL's to track Google My Business visits in analytics for years.
              Example: ?utm_source=GoogleLocal&utm_medium=example&utm_campaign=example In the past month I've noticed Google showing a redirect notice on any listing with a trackable URL.  It happened for a day or so a few weeks ago - and then it's been a more permanent situation since this past week. Redirect Notice
              The previous page is sending you to:  www.example.com
              If you do not want to visit that page, you can return to the previous page.
              I'm fine with removing the trackable URL's - however - I'm not sure how to track maps visits via analytics without using them.  I can't find any updated information on options.  The last post on moz was in 2011 (http://moz.com/blog/tracking-traffic-from-google-places-in-google-analytics).  The alternate tactics in that post no longer work. So my question is:
              - How do I track Google Maps (My Business) visits through analytics without using tracking URLs?

              Local Listings | | RedNovaLabs91
              1
            • KempRugeLawGroup

              Wrong Category Displaying Google Business Page?

              Our firm keeps displaying "bankruptcy attorney" on google business page. Granted, we do that, as well as a variety of other services, but our primary category is "Personal Injury Attorney". I was told the categories are randomly selected, but I don't think that's true. Every time I've looked (or had other people look for us) on local, it displays as "bankruptcy attorney." What should I do? Is there a way to lock in the "Personal Injury Attorney" category, so it's the one that displays? Should I get rid of all the other categories except for "personal injury attorney?" Any other suggestion? Thanks, Ruben

              Local Listings | | KempRugeLawGroup
              0
            • BlairKuhnen

              How to remove a former business location from Google Places?

              I've received a strange response from Google Places on local listings for a home builder.  Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing.  That is just wrong.  It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment.  Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.

              Local Listings | | BlairKuhnen
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.