Moz tools are returning "url is inaccessible"
-
Hello everyone,
I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated.
PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google?
Thanks Giles
-
Hi David,
My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP
Thanks
-
Hi Huburtus
Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?
Hope this helps
-
Hallo David,
I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de
Pingdom shows insignificant errors:
http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1
Can you please look into it on your side?
Thank you in advance
-
Awesome Giles!
Cheers
-
Hello Dave,
All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.
Thanks for your effort
Giles
-
Thanks for your help.
Giles
-
Hi Giles
We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!
-
Hello David,
Any luck with your engineers.
Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"
So far the server people are not being particularly helpful?
Thanks
Giles
-
Hi Giles
I will have our engineers take a look and should have a response within 24 hours.
Talk to you soon!
-
Hello Dave,
I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk
Do you have any other ideas of what could be the issue.
Any help would be very much appreciated.
Thanks
Giles
-
Thanks Dave I will look in that direction and let you know giles
-
Thanks thomas
-
Hi Giles!
It appears your site is not reachable via DNS and you would need to contact your hosting provider to resolve. Using a DNS check tool via http://dnscheck.pingdom.com/ the test fails indicating there is no delegation found for the domain: http://www.screencast.com/t/q4r7jGTq
DNSstuff has more details through their test that states: Nameservers were found, but the domain entered is a non-delegating subdomain. This application checks conformance to standards for delegating domains/subdomains, so many of the following tests could fail (SOA for instance). If you have a lot of subdomains that share the same parent nameservers you may want to break these out into separate zones. Creating separate zones reduces the load on your parent nameservers. To create sepeparate zones you must assign this subdomain it's own nameservers responsible for this domain and remove these records from your parent zone. This separate zone must have a primary and secondary (at least) nameservers with different IP addresses and an SOA record must be created that refers queries to the newly created primary nameserver.
Hope this helps!
-
I was able to use open Web Explorer easily on your site
http://www.opensiteexplorer.org/links?site=www.livinghouse.co.uk
your robots.txt file is right here
User-agent: *
Disallow: /acatalog/callmeback.htmlSitemap: http://www.livinghouse.co.uk/sitemap.xml
I would let the Moz help team know.
Sincerely,
Thomas
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Recommended 3rd party Moz compatible dashboard
Hi, I'd like to use a 3rd party dashboard to monitor all marketing activities in one place (social / seo from moz/ remarketing / email / content / google analytics etc.) - any recommendations? Thanks Louisa
Moz Pro | | charliedavi0 -
Moz crawl duplicate pages issues
Hi According to the moz crawl on my website I have in the region of 800 pages which are considered internal duplicates. I'm a little puzzled by this, even more so as some of the pages it lists as being duplicate of another are not. For example, the moz crawler considers page B to be a duplicate of page A in the urls below: Not sure on the live link policy so ive put a space in the urls to 'unlive' them. Page A http:// nuchic.co.uk/index.php/jeans/straight-jeans.html?manufacturer=3751 Page B http:// nuchic.co.uk/index.php/catalog/category/view/s/accessories/id/92/?cat=97&manufacturer=3603 One is a filter page for Curvety Jeans and the other a filter page for Charles Clinkard Accessories. The page titles are different, the page content is different so Ive no idea why these would be considered duplicate. Thin maybe, but not duplicate. Like wise, pages B and C are considered a duplicate of page A in the following Page A http:// nuchic.co.uk/index.php/bags.html?dir=desc&manufacturer=4050&order=price Page B http:// nuchic.co.uk/index.php/catalog/category/view/s/purses/id/98/?manufacturer=4001 Page C http:// nuchic.co.uk/index.php/coats/waistcoats.html?manufacturer=4053 Again, these are product filter pages which the crawler would have found using the site filtering system, but, again, I cannot find what makes pages B and C a duplicate of A. Page A is a filtered result for Great Plains Bags (filtered from the general bags collection). Page B is the filtered results for Chic Look Purses from the Purses section and Page C is the filtered results for Apricot Waistcoats from the Waistcoat section. I'm keen to fix the duplicate content errors on the site before it goes properly live at the end of this month - that's why anyone kind enough to check the links will see a few design issues with the site - however in order to fix the problem I first need to work out what it is and I can't in this case. Can anyone else see how these pages could be considered a duplicate of each other please? Checking ive not gone mad!! Thanks, Carl
Moz Pro | | daedriccarl0 -
How you can manipulate your MOZ DA
I have become frustrated at MOZ in the last few months, none of my backlinks have made it into the index. Old back links. Long story short, I figured out the issue and I figured out how anyone can manipulate their DA. I wrote a blog post about it here, http://blog.dh42.com/manipulate-moz/
Moz Pro | | LesleyPaone1 -
Keyword Difficulty tool
Hello Guys, Please someone explain how the keyword difficulty tool works and decides the difference super competitive v easy to rank keyword. Also the performance of this tool has been really bad since August i have been getting errors i.e. try again in 20 minutes. Thank you in advance for your replies 🙂
Moz Pro | | um090 -
Has the relevancy of SEOmoz tools disappeared?
I have A rankings for my on-site grades for my most important keywords. I have no Critical issues and no Warnings with my Crawl Diagnostics. Most of the Competiive Link analysis data shows my site beating out the competition. If all this is accurate, how can my SERPs continue to decrease and lesser pages with terrible optimization and backlinking be ranking higher? I even have a facebook page beating me in the results. If there is nothing left for me to address using SEOmoz, and I keep getting worse & results, doesn't it mean that the SEOmoz tools are not relevant to producing actual results? Or, am I missing something?
Moz Pro | | TOPYX0 -
Quote "There is no SEO software that can help optimize a site"
Hi all I am a developer for a small agency in the UK. I am using SEOmoz for a couple of our clients and I am also using it to learn from. So far I am finding it a great tool and this forum is also incredibly helpful. Now I also visit another forum called HighRankings.com and this months newsletter is a list of points that are defined as "SEO Mistakes". In it, point number 2 reads: "Repeat after me: There is no specific number of times a keyword phrase should be used in my content. There is no magic number of words that my pages should have written on them. And there is no best number of words or phrases that belong in a Title tag. And most of all: There is no SEO software that can optimize my website (despite the claims of their creators). Use your common sense to optimize your site! Learn how your target audience searches for products, services and information such as yours, and write about it accordingly on your website. Then write to make an emotional connection with your visitors so that they'll convert into happy customers." Now as a user of SEOmoz I wondered what others thought of this comment? Many thanks for reading. Kris
Moz Pro | | yousayjump0 -
Recommend SEOmoz PRO Tools on LinkedIn
Hey Moz Community, Because honest user reviews are the best way to inform people about SEOmoz PRO tools and benefits, we'd love for those of you who are on LinkedIn to leave a recommendation for our product: http://mz.cm/urHa1e If you do choose to leave a review, please be honest in what you say. Even if it's not 100% hearts & flowers, we'd rather you keep it real. Thanks!
Moz Pro | | EricaMcGillivray0 -
Seo Moz for Clients
One thing I recently pondered following the introduction of logos on reports bringing that level of personalisation for the customers is ... would it be somehow possible to take it a step further and have a login on your own personal site that could somehow enable clients to download and look at the information as and when they wanted. An almost mini sep moz for clients where customers login through your own site ?
Moz Pro | | onlinemediadirect0