User generated content - manual warning from Google
-
Over the weekend our website received large amounts of spammy comments / user profiles on our forums. This has led to Google giving us a partial manual action until we clear things up. So far we have:
- Cleared up all the spam, banned the offending user accounts, and temporary enabled admin-approval for new sign ups.
We are currently investigating upgrading the forum software to the latest version in order to make the forums less susceptible to this kind of attack. Could anyone let me know whether they think it is the right time for us to submit a reconsideration request to get the manual action removed? Will the temporary actions we have taken be enough to get the ban lifted, or should we wait until the forum software has been updated?
I'd really appreciate any advice, especially if there is anyone here who has experienced this issue themselves
-
Thanks both - I wasn't expecting that answer. I suppose you learn something every day. I have now submitted the reconsideration request so hopefully that will go through fine!
-
Hi,
Since you've fix the issue - you can send the reconsideration request now. Make sure you explain, briefly, what you did and you should be fine.
Cheers.
-
My understanding is that you've now corrected your 'violation' (although you weren't in control of it) and therefore you can submit a reconsideration request. Google is unlikely to decline your reconsideration request based on the fact it might happen again, especially if it's your first warning.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
100 Links Warning
Our website is GarageFlooringLLC.com. We rank relatively well for our main keywords but I am always looking to rank better. The 100 links question has been discussed to no end but I believe our website provides a great example of why a small business might have more than 100 links and IF we need to drop below that. User Experience vs Rules I think it is fair to say that if customers cannot find what they are looking for, it does not matter how well you rank. Our menu is designed to get people to the page they want to be on in a single click. So What Now? Do we remove items from the menu and only link to categories adding an extra click or two to the customers UI or do we leave well enough alone
Intermediate & Advanced SEO | | GFLLCCO0 -
Duplicate Content
Let's say a blog is publishing original content. Now let's say a second blog steals that original content via bot and publishes it as it's own. Now further assume the original blog doesn't notice this for several years. How much damage could this do to blog A for Google results? Any opinions?
Intermediate & Advanced SEO | | CYNOT0 -
Is possible to submit a XML sitemap to Google without using Google Search Console?
We have a client that will not grant us access to their Google Search Console (don't ask us why). Is there anyway possible to submit a XML sitemap to Google without using GSC? Thanks
Intermediate & Advanced SEO | | RosemaryB0 -
Removing duplicate content
Due to URL changes and parameters on our ecommerce sites, we have a massive amount of duplicate pages indexed by google, sometimes up to 5 duplicate pages with different URLs. 1. We've instituted canonical tags site wide. 2. We are using the parameters function in Webmaster Tools. 3. We are using 301 redirects on all of the obsolete URLs 4. I have had many of the pages fetched so that Google can see and index the 301s and canonicals. 5. I created HTML sitemaps with the duplicate URLs, and had Google fetch and index the sitemap so that the dupes would get crawled and deindexed. None of these seems to be terribly effective. Google is indexing pages with parameters in spite of the parameter (clicksource) being called out in GWT. Pages with obsolete URLs are indexed in spite of them having 301 redirects. Google also appears to be ignoring many of our canonical tags as well, despite the pages being identical. Any ideas on how to clean up the mess?
Intermediate & Advanced SEO | | AMHC0 -
Hide Aggregation from Google?
Google isn't a fan of aggregation, but sometimes it is a good way to fill out content when you cannot cover every news story there is. What I'm wondering is if anyone has continued to do any form of aggregation based on a category and hide that url from Google. Example: example.com/industry-news/ -- is where you'd post aggregation stories but you block robots from crawling that. We wouldn't be doing this for search value just value to our readers. Thoughts?
Intermediate & Advanced SEO | | meistermedia0 -
Copy content from news about your own company
I´ve a client who uses news articles about his company in newspaper and other magazines in his blog. It´s fair because he wants to show how how big and important he is when someone check his website but in otherwise he is just copying content from others sites. ( there is lot of original content also) Should I use noindex on these pages or use a rel=canonical? We already ask permission and show the font with the link in these cases.
Intermediate & Advanced SEO | | SeoMartin10 -
Google Webmasters not Accurate
I recently updated all the Meta titles, descriptions and keywords on my website because in the past most were duplicate and/or written in the incorrect language. According to Webmaster Tools they have indexed our site post update, but we still have the same number of HTML issues. When I click to investigate the issues further it is clear they are reflecting the old Meta not the new stuff we just added. Should this fix itself the next time Google crawls my site or is there something else I should be doing about the issue? Thanks!
Intermediate & Advanced SEO | | theLotter0