User generated content - manual warning from Google
-
Over the weekend our website received large amounts of spammy comments / user profiles on our forums. This has led to Google giving us a partial manual action until we clear things up. So far we have:
- Cleared up all the spam, banned the offending user accounts, and temporary enabled admin-approval for new sign ups.
We are currently investigating upgrading the forum software to the latest version in order to make the forums less susceptible to this kind of attack. Could anyone let me know whether they think it is the right time for us to submit a reconsideration request to get the manual action removed? Will the temporary actions we have taken be enough to get the ban lifted, or should we wait until the forum software has been updated?
I'd really appreciate any advice, especially if there is anyone here who has experienced this issue themselves
-
Thanks both - I wasn't expecting that answer. I suppose you learn something every day. I have now submitted the reconsideration request so hopefully that will go through fine!
-
Hi,
Since you've fix the issue - you can send the reconsideration request now. Make sure you explain, briefly, what you did and you should be fine.
Cheers.
-
My understanding is that you've now corrected your 'violation' (although you weren't in control of it) and therefore you can submit a reconsideration request. Google is unlikely to decline your reconsideration request based on the fact it might happen again, especially if it's your first warning.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Homepage is deindexed in Google
Please help for some reason my website home page has disappeared, we have been working on the site but nothing that I can think of which would block it. There are no warnings in google console? Can anyone lend a hand in understanding what has gone wrong, I would really appreciate it. The site is: http://www.discountstickerprinting.co.uk/ Seems to be working again but I had to fetch the home page in google console, any idea why this has happened cannot afford a heat op at this age lol?
Intermediate & Advanced SEO | | BobAnderson0 -
Google related searches
Hello, Are the related searches, the words that I should use when writing my content. For ex : when I type online spreadsheet in google, in the related searches it list online spreadsheet open source and spreasheet download. Does it means that when writing content I should included those terms in order to be relevant on the keyword online spreadsheet ? because they are considered closely related by google ?
Intermediate & Advanced SEO | | seoanalytics0 -
Googlebot being redirected but not users?
Hi, We seem to have a slightly odd issue. We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc. One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc. On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc. Thanks.
Intermediate & Advanced SEO | | Sayers0 -
Penalties for duplicate content
Hello!We have a website with various city tours and activities listed on a single page (http://vaiduokliai.lt/). The list changes accordingly depending on filtering (birthday in Vilnius, bachelor party in Kaunas, etc.). The URL doesn't change. Content changes dynamically. We need to make URL visible for each category, then optimize it for different keywords (for example city tours in Vilnius for a list of tours and activities in Vilnius with appropriate URL /tours-in-Vilnius).The problem is that activities overlap very often in different categories, so there will be a lot of duplicate content on different pages. In such case, how severe penalty could be for duplicate content?
Intermediate & Advanced SEO | | jpuzakov0 -
My site shows 503 error to Google bot, but can see the site fine. Not indexing in Google. Help
Hi, This site is not indexed on Google at all. http://www.thethreehorseshoespub.co.uk Looking into it, it seems to be giving a 503 error to the google bot. I can see the site I have checked source code Checked robots Did have a sitemap param. but removed it for testing GWMT is showing 'unreachable' if I submit a site map or fetch Any ideas on how to remove this error? Many thanks in advance
Intermediate & Advanced SEO | | SolveWebMedia0 -
Copying my Facebook content to website considered duplicate content?
I write career advice on Facebook on a daily basis. On my homepage users can see the most recent 4-5 feeds (using FB social media plugin). I am thinking to create a page on my website where visitors can see all my previous FB feeds. Would this be considered duplicate content if I copy paste the info, but if I use a Facebook social media plugin then it is not considered duplicate content? I am working on increasing content on my website and feel incorporating FB feeds would make sense. thank you
Intermediate & Advanced SEO | | knielsen0 -
Duplicate Content
Hi everyone, I have a TLD in the UK with a .co.uk and also the same site in Ireland (.ie). The only differences are the prices and different banners maybe. The .ie site pulls all of the content from the .co.uk domain. Is this classed as content duplication? I've had problems in the past in which Google struggles to index the website. At the moment the site appears completely fine in the UK SERPs but for Ireland I just have the Title and domain appearing in the SERPs, with no extended title or description because of the confusion I caused Google last time. Does anybody know a fix for this? Thanks
Intermediate & Advanced SEO | | royb0 -
What is the Ideal Structure for User Generated Product Reviews on My Site?
I apologize for the lengthy post, but I need help! Here is my current structure for product reviews: My product pages displays a set number of user product reviews before displaying a link to "see all reviews". So: http://www.domain.com/product/product-page Has product details, specs (usually generic from manufacturer) and 5 user product reviews. If there are more than 5, there is a link to see all reviews: http://www.domain.com/reviews/product-page?page=1 Where each page would display 10 user product reviews, and paginate until all user reviews are displayed. I am thinking about using the Rel Canonical tag on the paginated reviews pages to reference back to the main product page. So: http://www.domain.com/reviews/product-page?page=1 http://www.domain.com/reviews/product-page?page=2 http://www.domain.com/reviews/product-page?page=3 Would have the canonical URL of: http://www.domain.com/product/product-page Does this structure make sense? I'm unclear what strategy I should use, but currently the product review pages account for less than 2% of overall organic traffic. Thanks ahead of time!
Intermediate & Advanced SEO | | Corp0