Trying to connect Google Analytics account But it's not listed in the drop down box
-
I'm trying to connect a Google Analytics account but when I go through the drop down box with our list of clients it doesn't show up. It is listed in our agency Analytics account. We have 30+ accounts on GA. Any reason why the account wouldn't make it into the list?
Thanks,
~Anjolie
-
Hi There,
As Sheena said in the previous response making sure that you are logged into the correct account is always the first step to trouble shooting GA. From here we generally recommend to completely disconnect and reconnect your Google Analytics profile in MA. To do this please follow the instructions provided:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If you continue to run into issues please feel free to write into help@moz.com and you will be able to speak to a customer service representative 1:1.
Hope this helps and I look forward to hearing from you soon.
Have a great day!
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
I usually encounter this when I'm logged in to my work email/Google account. Try opening your browser in a "new incognito window" and make sure you're logged in to the Google account used for the site's GA account.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Standard Syntax in robots.txt doesn't prevent Moz bot from crawling
A client is getting many false positive site crawl errors for things like duplicate titles and duplicate content on pages that include /tag/ in the URL. An example is https://needquest.com/place_tag/autism-spectrum-disorder/page/4/ To resolve this we have set up a disallow statement in the robots.txt file that says
Getting Started | | btreloar
Disallow: /page/ For some reason this appears not to work, as the site crawl errors continue to list pages like this. Does anyone understand why that would be and what we need to do to properly disallow crawling these pages?0 -
How to authenticate Moz crawler so that others don't use Rogerbot useragent to scrape data from our site?
Is there any way to authenticate genuine Moz crawler. Because, our website keeps getting scrapping attacks and if there is no way to authenticate Moz crawler, then, any scraper can just set user agent as Rogerbot and scrape all our pages. Is there a fixed IP that can be used or any other customization that will help us authenticate and allow only Moz crawler to crawl our site. Looking forward to a solution to this problem. We haven't been able to use Moz crawler due to this issue.
Getting Started | | longclimber0 -
Campaign set-up is stalling at GA connection.
Hi! I'm trying to set up my first campaign, however at the step where it suggests connection to Google Analytics, when I click "Skip" it stalls... and never continues. I'm just testing your services, at the moment - I I definitely do not want to connect to GA at this point. How do I proceed?
Getting Started | | Strongpages0 -
When connecting your Google Analytics account to your Moz account, Moz provides a drop-down of accounts & UA codes to select from. Where is Moz pulling those selection options from?
The list of Google Analytics accounts and UA codes listed are outdated. How can I update them to reflect the most up-to-date accounts (& UA codes associated with those accounts)?
Getting Started | | SearchParty0 -
Google Analytics Linking
Hi, When I created my campaign, I accidentally sync'd it to the wrong Google Analytics profile. I tried to disconnect and reconnect with the correct one, but now it displays the wrong profile's figures while still saying it's sync'd to the correct profile.How can I fix this? Any help is appreciated,
Getting Started | | Swope_Rodante
Dustin Swope0 -
Can't create a brand query?
When I try to create a brand query, clicking the 'preview query' button doesn't do anything. Anyone else have this happening to them? It would be my first brand query if that matters.
Getting Started | | pixelflyte20140 -
I am new to MOZ, I set up one tracking campaign two weeks ago, I have tracked no keywords, I have done some keyword research for ranking difficulty and in two weeks I have already hit 50K pages crawled, I'm maxed out, is this common?
I am a startup and can't afford the higher plans yet. And even their highest plan is 600K pages crawled, which seems really low considering how lightly I used the tool and how quickly I hit 50K. Does anyone have any advice or information on how they use the tool on lower packages? Did I do something wrong to hit 50K pages crawled that fast? Does this pricing make any sense, it seems like an incredibly high price, I love the tool, any help is appreciated.
Getting Started | | Daedilus1 -
What's the best approach to campaigns?
We have lot's of vertical markets (roughly 13), and lot's of business area's (7). From a reporting perspective I need to report by business area, as well as by vertical market. On top of this, we have 9 regional website.
Getting Started | | James-Warren0