Why is Moz local showing my google plus page as incomplete when it is 100% complete
-
Hi all,
New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus.
Any idea why?
Thanks in advance.
-
Hi Chad,
Glad that helped. Regarding time frames, we are unable to provide an accurate estimate on these, as it's a combo of when you added categories + when Google process that and pushes it out so we can see it + when our system updates. Wish I could offer a good estimate, but as we don't have control over all the steps, we can't predict. So sorry about that.
P.S. This is Miriam responding, in Mozzer Alliance at the moment.
-
Gotcha.
Now it makes sense! It was telling me that I needed to add 3 more categories but I already have 5 categories listed on the Google Plus page.
Now I get that the info just hasn't been pulled into Moz Local yet. Thanks for the quick response. Out of curiosity, how long does it take for the info to get pulled in from Google?
Chad
-
Hi Muskrat & Tiffeny,
Thanks for bringing this up. Our category recommendations should be taken as a general guide, particularly in regards to Google. Google's guidelines specifically state that they want you to use the fewest possible categories (see: https://support.google.com/business/answer/3038177?hl=en). So, important to remember here that the Moz Local score is not as important as the accuracy and guideline compliance of your actual business listings. Right now, we have a category minimum of just 3 categories set for Google, so if you've added that many, it's just a matter of waiting for Google to push that data out so that our tool can pick it up and reflect it, improving your score.
Hope this helps!
-
I have this same issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved My google reviews are not transfering over to the directory sites
My google reviews are not transferring over to the directory sites how do we fix this? im looking at the chamber of commerce and it says 0 reviews
Moz Local | | Roberthodges0 -
Business located inside hotel showing as "Duplicate"
Hi Moz, I am going to be cleaning up and optimizing our client’s business listings using Moz Local Essential package. The client is a hotel and the bar inside of the hotel. When I used the Moz tool to check the current status of the hotel's business listings, the score returned 5 possible duplicates. The 5 listings that were returned as duplicates are the bar located inside the hotel. When the bar runs through the Moz tool, the hotel is returned as a duplicate. On Google My Business, the bar is shown as “located in” the hotel. Is this an option that can be implemented across other business listing sites via Moz? If not, what steps can be taken to prevent these “duplicates” from negatively impacting SEO and rankings for the two businesses? Thanks in advance!
Moz Local | | FSCInteractiveLLC0 -
We need someone to provide training in using Moz (paid hourly)
Hello, We are looking for someone to give us some training for using Moz - someone that really knows what everything is on Moz and how to use all its features. If anyone in interested in doing this, please get in touch to discuss conditions. We're looking forward to getting in touch with you. Thank you!
Moz Local | | anitawapa0 -
Resubmitting to Moz Local
Hello, We use Moz Local to manage local listings for our clients. What are the best practices for resubmitting once there are changes made to the data? Should I resubmit all data even if there aren't any changes to most of the locations? Would there be a time frame that I should have for this ie: Once a quarter, Once a year? Thanks!
Moz Local | | cwells0 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
Moz Local | | lssi_admin0 -
MOZ Local Issue - Having Problem submitting multiple offices in the same city
Good Morning We help medical practices with their online marketing. One of our clients has 5 locations in the DC area. This practice has two locations in both Chevy Chase, MD and Washington DC. I am trying to submit all 5 locations to MOZ Local but I am running into issues with MOZ recognizing the other location's information in the same city. My issue arises when I try to submit the second location in the same city. MOZ keeps pulling the google and facebook information for the other practice location in the same city and giving the error that I have to update google and facebook to have the submission go through. MOZ-is there someone that can help me with adding these two locations that won't go through?! Thanks! Best Regards Joel
Moz Local | | rosemontmedia0 -
Linking Google Business Page to Moz Local?
I'm working on updating an existing Moz Local account, and one of the listings says that there is "No listing found on Google." However, there is a Google Business page for this listing, it just isn't linked to my account. And the only option Moz gives me is to "create listing" on Google, which takes me to the page to create a Google business listing. So my question is this: how do I link an existing Google Business page to a Moz local listing that is already mostly set up?
Moz Local | | LWSEO0 -
Moz Local Form Clarification
For Operating hours it's not clear (at least to me) what to do if you're not open at all on a day, like Saturday and Sunday. Do I just not put down the 1 and the 7 or add them with 0's. Please provide an example, so I can just cut and paste, if you don't mind. Thanks Moz, Ruben
Moz Local | | KempRugeLawGroup0