Why is Moz local showing my google plus page as incomplete when it is 100% complete
-
Hi all,
New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus.
Any idea why?
Thanks in advance.
-
Hi Chad,
Glad that helped. Regarding time frames, we are unable to provide an accurate estimate on these, as it's a combo of when you added categories + when Google process that and pushes it out so we can see it + when our system updates. Wish I could offer a good estimate, but as we don't have control over all the steps, we can't predict. So sorry about that.
P.S. This is Miriam responding, in Mozzer Alliance at the moment.
-
Gotcha.
Now it makes sense! It was telling me that I needed to add 3 more categories but I already have 5 categories listed on the Google Plus page.
Now I get that the info just hasn't been pulled into Moz Local yet. Thanks for the quick response. Out of curiosity, how long does it take for the info to get pulled in from Google?
Chad
-
Hi Muskrat & Tiffeny,
Thanks for bringing this up. Our category recommendations should be taken as a general guide, particularly in regards to Google. Google's guidelines specifically state that they want you to use the fewest possible categories (see: https://support.google.com/business/answer/3038177?hl=en). So, important to remember here that the Moz Local score is not as important as the accuracy and guideline compliance of your actual business listings. Right now, we have a category minimum of just 3 categories set for Google, so if you've added that many, it's just a matter of waiting for Google to push that data out so that our tool can pick it up and reflect it, improving your score.
Hope this helps!
-
I have this same issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local Review Management/Customer Feedback help, tutorials, anything? MOZ do you even like your own tools???
I am STUNNED and frustrated that a great tool like Moz Local has the great feature like Review Management/Customer Feedback and have ALMOST ZERO content, tutorials, FAQs, or easily found content that quickly explains some important details. You don't have ANYTHING findable to help me explain to employers or fellow new SEOs how to implement YOUR OWN TOOL. Why? WHY??? • I have multiple locations signed up for complete features - want to share individual location with individual property managers - how? • Exports show "recommendation" as "true" or "false" which I understand - but where in your dashboard is this explained? • I want to customize my property review report/export - I don't need a lot of those columns which are duplicate info or unknown to the property managers. Possible? Seriously - should not be this difficult to track down info/direction/shareable info for YOUR OWN TOOL!
Moz Local | | Worcester-PI0 -
Moz local "add one of your own photos"
I am new to Moz Local, and I am working to update my business listing. I felt lost when there was a section asking for photos, but instead of uploading them, they are a URL. I do not understand how to add these photos. Can someone help?
Moz Local | | kkristenfranca2 -
We have a client moving office locations in a month. When should we submit new address in Moz Local to the data providers?
It's the fine line of don't submit too early, but don't submit too late. When is the right time to submit the new address. This client will be working at current address until Christmas Eve. The day after Christmas, they move into their brand new building and address.
Moz Local | | JaredBroussard0 -
Moz Local Duplicating Street Address
Hi, Whenever I done a lookup for a client we were hoping to get on Moz Local, the listing that appeared has a repeating street address. For Example 123 Some Street, 123 Some Street, Some City, Some ZIP Code I have checked Google Plus / Google My Business and no such repetition is there. If anyone has any input on the matter it would be greatly appreciated.
Moz Local | | WSIDW0 -
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz Local | | nowmedia10 -
What should I do to remove duplicate listings on my moz campaign?
I can see some duplicate listings showing up in my campaign. What can I possibly do if I cant access those profiles that its showing up.
Moz Local | | chat0000 -
Google+ & Yelp Listings not recognized by Moz Local
I've been attempting to get a client's local listings all cleaned up using Moz Local. When I first did a scan, the Yelp listing was there but with an incorrect address. I uploaded all the data via CVS file successfully about a month ago. I logged into the claimed Yelp profile as the owner and made my adjustments. Now, the Moz Local tool says there is no Yelp listing and it's also reporting that there is no G+ page. Can anyone explain? Thanks!
Moz Local | | JanetJ0