Different statistics in Google Analytics
-
Hi!
A client of mine is having some trouble on his Google Analytics overview.
When he checks the yearly report with number of visitors, new visitors, returning, ... he gets statistics that doesn't match mine. Also, he gets a notation from Google that no hits were fired, although the script is still there. On the other hand, I (logged in with another account) am seeing all statistics correctly.
FYI: no filters were installed, nor segments, ...
Why does the client see different and incorrect statistics? There should be a setting or something I'm overseeing.
Hope you guys can help.
-
I agree with Maritn,
- different views on the same property,
- check for segment or filter
- Google is sampling your data
- Google hasn’t processed your data yet
- or
- Analytics Diagnostic Notifications are returning a “Redundant Views
Most small to average websites are safe to assume that Google Analytics is 6 to 8 hours behind.
If needed Debug
- https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna?hl=en
- https://get.google.com/tagassistant/
- Check that GA http://www.gachecker.com/
- https://developers.google.com/analytics/devguides/collection/gtagjs/
- https://developers.google.com/analytics/devguides/collection/analyticsjs/
https://www.analyticsmania.com/post/common-google-tag-manager-mistakes/
Hope this helps (sorry in a rush)All the best,Tom
-
HI,
If you're not looking at one of the default reports and are either using a segment or filter it could be that you're looking at sampled data. This can cause you to see a difference in results. If that's not the case then it's actually very likely that you're looking at different views within the same property. If you're really looking at default reports, same date range and same view the chances that you'll see different data are close to zero.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Splitting Google analytics data
Hi Everyone I'm not sure if this can be done but thought i would ask anyway. One of our clients has a website which is a 3 tiered website, basically this means different access levels for different users depending on their ip address. The split is as follows (business 1, business 2 and the general public all see different things and areas within the website) Now what we are wanting to do is essentially split our analytics data for each of the 3 different users on the site, Can this be done through Google analytics? Thanks in advance. ps If im not clear enough let me know and ill try clear it up
Reporting & Analytics | | TheZenAgency0 -
How long does Google Analytics credit a source?
I was under the impression that GA credits the source with a conversion if it is the source for the current session but it seems that if the user returns later that the source may still be credited. Is this the case? How long does GA credit a source?
Reporting & Analytics | | bearpaw1 -
Identifying Bots in Google Analytics
Hi there, While you can now filter out bots and spiders in Google Analytics, I'm interested in how you identify a bots and spiders in the first place. For example, it used to be thought that Googlebot wouldn't appear in GA as it 'couldn't process Javascript' but now Google has announced new developments for its crawler with regards to interpreting javascript and CSS, this argument isn't as cut and dry. I'm not suggesting Googlebot appears in Google Analytics, but I am saying that you can't make the case that it won't appear only because it can't interpret JavaScript. So, I'm interested to see what metrics you use to identify a bot? For me, the mix of Users > Browser, Users > Operating System Version is still quite handy, but is it possible to identify individual bots and spiders within Google Analytics? And would Googlebot appear?
Reporting & Analytics | | ecommercebc0 -
Where to find "Keywords that Sent Organic Search Visits" in Google Analytics?
Hi everyone, Tried searching for this answer but couldn't find it. In the new analytics, I can see that there is a graph that shows the number of unique keywords that brought traffic to our site sorted by weeks. I can't seem to find this data in Google Analytics. I can only find the number of visits but not sorted by how many keywords, instead it is just # of visits from all of the keywords. Thanks in advance. SZ
Reporting & Analytics | | swzhai0 -
Google Analytics: Trackbacks & Network Referrals?
Buon Pormeriggio from 15 degrees C mostly cloudy Wetherby UK 🙂
Reporting & Analytics | | Nightwing
Whats the difference between Trackbacks & Network referrals within Google analytics social media reporting? I'd like to specifically understand why a link to site i'm working on withing this post:
http://huddled.co.uk/huddled-interviews-nicola-schaefer-from-liverpool-fc-e-l-i-t-e-s-8335/ is classed as Trackback & not a Network refferral 😞 Illustrated here is the link thats being recorded as a track back:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/track-back-query_zpsbab2679b.jpg And here is the data:
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/google-trackbacks-2_zps2861fa17.jpg But why is not showing up in Network referrals? Thanks in advance,
David0 -
Google Analytics Custom Reports eMails only one reporting tab
Goog Morning from 18 degrees C mostly cloudy Wetherby UIK 🙂 I'm on a mission to get away from manual reporting and move over to eMailing custom Google analytics reports. Thanks to this tutorail http://searchenginewatch.com/article/2175001/7-Time-Saving-Google-Analytics-Custom-Reports Ive made good progress but ive hit a snag. The snag being when i email the report the recipient only recieves one 1 report tab of data. This causes a problem when you eMail a report that has multiple reporting tabs like this: http://i216.photobucket.com/albums/cc53/zymurgy_bucket/tab-export-custom-problemcopy.jpg So my question is please..."When you eMail a recipient a custom report how can you ensure they receive "All" the reporting tabs data and not just one"? Any insights welcome 🙂
Reporting & Analytics | | Nightwing0 -
Google Analytics Admin account not allowing us to add other users?
Our Google Analytics Administrator account is not giving us access to the User Manager, and because of that we are unable to add users; have you ever ran in to a problem such as this, if so what was your solution. Thanks a Billion impressions, Vijay E2qE9.jpg
Reporting & Analytics | | vijayvasu0 -
Google Analytics' Goals and Cold Fusion
We are having an issue tracking goal completions in GA with a cold fusion site. I would like to know if anyone as had similar issues and found a solution.
Reporting & Analytics | | JamesBarry0