Different statistics in Google Analytics
-
Hi!
A client of mine is having some trouble on his Google Analytics overview.
When he checks the yearly report with number of visitors, new visitors, returning, ... he gets statistics that doesn't match mine. Also, he gets a notation from Google that no hits were fired, although the script is still there. On the other hand, I (logged in with another account) am seeing all statistics correctly.
FYI: no filters were installed, nor segments, ...
Why does the client see different and incorrect statistics? There should be a setting or something I'm overseeing.
Hope you guys can help.
-
I agree with Maritn,
- different views on the same property,
- check for segment or filter
- Google is sampling your data
- Google hasn’t processed your data yet
- or
- Analytics Diagnostic Notifications are returning a “Redundant Views
Most small to average websites are safe to assume that Google Analytics is 6 to 8 hours behind.
If needed Debug
- https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna?hl=en
- https://get.google.com/tagassistant/
- Check that GA http://www.gachecker.com/
- https://developers.google.com/analytics/devguides/collection/gtagjs/
- https://developers.google.com/analytics/devguides/collection/analyticsjs/
https://www.analyticsmania.com/post/common-google-tag-manager-mistakes/
Hope this helps (sorry in a rush)All the best,Tom
-
HI,
If you're not looking at one of the default reports and are either using a segment or filter it could be that you're looking at sampled data. This can cause you to see a difference in results. If that's not the case then it's actually very likely that you're looking at different views within the same property. If you're really looking at default reports, same date range and same view the chances that you'll see different data are close to zero.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I am confuse with google analytic custom and segment report
Hi All, In google analytic when I create custom report for my ecommerce site then figures go mad. I really not able to judge peformance of device, browser and it's version, conversion, ecommerce conversion rate etc. same way if I add secondary dimension in report then also figures are not accurate. Again when I create different segment like desktop, mobile, tablet then in tablet segment mobile devices comes and in mobile device tablet appear why segment also not accurate? Is it because I am using free version? Also do we have alternative of google analytic which give same report like google analytic either device, browser, os, segment, enhance ecommerce etc? Thanks!
Reporting & Analytics | | dhisman0 -
Google Analytics Tutorials
Hi, I'm trying to beef up my knowledge of google analytics. Can you pelase tell me where I can find some good Google analytics tutorials?
Reporting & Analytics | | corn20150 -
Google Analytics goals only show unique event triggers
I have some goals in GA which is linked to different event triggers. However I've found out that the goal is only showing the unique event triggers and not the total. I need it to show the total in order to be accurate. Is there any way to switch that option? I can't find any options like that in GA or guides to do so.
Reporting & Analytics | | WebGain0 -
Is there a way to find out who the admin of a Google Analytics account is?
We have a client who has been searching high and low to gain access to the GA account that is tied to their website, but previous agencies keep stating they don't have access. Is there a way to find out who the admins are on a GA account with the tracking number so we can reach out to that person and ask them to admin the client?
Reporting & Analytics | | marketingmediamanagement0 -
When javascript is disabled, does a visit register goal completion in Google Analytics?
I'm looking for reasons why Google Analytics goal completions would appear to be fewer than the actual known number of online sales for a company, and I'm wondering if disabled javascript is likely to be the primary cause of a discrepancy. Thanks for any insight you have.
Reporting & Analytics | | williammarlow0 -
Google analytics and software applications
Hei Guys. I think i know the answer for this one but i thought i ask you in order to be 100% sure. Ok let's go.. So i set up url based goals in Google analytics. My website (what are running on WordPress) has google analytics enabled but just before customers makes desired action i have to send them to the application page. Trick is that the application page is not running on wordpress and doesn't have google analytic tracking. After customer fills the application form i send him to my /thank-you page on my wordpress site. My question is: Does the conversion still count because customer left my website for a minute in order to fill in the application form? Best Regards, Tauri
Reporting & Analytics | | seopartnermarketing0 -
What is s.ytimg.com in google analytics?
My clients GA reports 273 visits from s.ytimg.com. I go to the site, it doesn't exist. I googled it, there were some code with s.ytimg.com in it, but nothing I could understand. Anybody have an idea where this comes from?
Reporting & Analytics | | endlessrange0 -
Google Analytics
Hi I added one google analytics account with a third party business as an admin, and I accidentally shared all the accounts of my clients. So this business have access to all my google analytics account. How do I remove them as an admin of all the GA accounts except the one they need? A step by step process is welcomed 🙂 Thank you,
Reporting & Analytics | | Ideas-Money-Art0