undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • MozCon

      Save on Early Bird tickets and join us in London or New York City

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. SEO Tactics
  3. Technical SEO
  4. Increase 404 errors or 301 redirects?

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Increase 404 errors or 301 redirects?

Technical SEO
4
8
2.3k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • Oxfordcomma
    Oxfordcomma last edited by Jun 5, 2013, 2:42 AM

    Hi all,

    I'm working on an e-commerce site that sells products that may only be available for a certain period of time. Eg. A product may only be selling for 1 year and then be permanently out of stock. When a product goes out of stock, the page is removed from the site regardless of any links it may have gotten over time.

    I am trying to figure out the best way to handle these permanently out of stock pages. At the moment, the site is set up to return a 404 page for each of these products. There are currently 600 (and increasing) instances of this appearing on Google Webmasters. I have read that too many 404 errors may have a negative impact on your site, and so thought I might 301 redirect these URLs to a more appropriate page. However I've also read that too many 301 redirects may have a negative impact on your site.

    I foresee this to be an issue several years down the road when the site has thousands of expired products which will result in thousands of 404 errors or 301 redirects depending on which route I take.

    Which would be the better route? Is there a better solution?

    1 Reply Last reply Reply Quote 0
    • tomhall90
      tomhall90 @Oxfordcomma last edited by Jun 6, 2013, 5:08 AM Jun 6, 2013, 5:08 AM

      That's right.

      A soft 404 is still a missing document, but it allows the user to continue through the pages without leaving the website.

      Tom

      1 Reply Last reply Reply Quote 0
      • Oxfordcomma
        Oxfordcomma @tomhall90 last edited by Jun 5, 2013, 11:21 PM Jun 5, 2013, 11:21 PM

        Thanks Tom. Just want to clarify with you when you use the term "soft 404 page" in your context. You mean an actual page that exists, but basically lets the visitor know that the product is no longer available for various reasons right? Not a soft 404 url error that Google reports on Webmaster Tools.

        tomhall90 1 Reply Last reply Jun 6, 2013, 5:08 AM Reply Quote 0
        • WesleySmits
          WesleySmits @Oxfordcomma last edited by Jun 5, 2013, 11:23 PM Jun 5, 2013, 5:33 AM

          That shouldn't hurt your site. I rebuild an e-commerce site which had 50.000 redirects in place at the moment i was working on it. Of course it adds a little bit of load to the server but it's not really noticable. This way you will keep the value of the old links.

          Thomas Hall is right about the soft 404 pages being generally more acceptable. If you care more about the user experience then about the value from your old links then you could build a dynamic 404 page.

          This page should tell the visitor that the product no longer exist and should give them a couple of products which are similar of relevant to the product they were searching for. This way you will improve the user experience with a soft 404.

          Just to be clear, you don't have to set a redirect to the home page. You could also do it to the category pages or to popular products. It's very difficult to say since i don't know which branch your in. Who your target group is and what they are interested in.

          1 Reply Last reply Reply Quote 1
          • Oxfordcomma
            Oxfordcomma @WesleySmits last edited by Jun 5, 2013, 4:40 AM Jun 5, 2013, 4:40 AM

            Hi Wesley, thanks for the response. I have no issues with your suggestion, my only concern is the amount of 301 redirection rules that may result of this. Like I said, in several years, the amount of 301 redirection rules can increase to the thousands. I'm afraid this will affect server load & page speed, therefore hurt my site.

            WesleySmits 1 Reply Last reply Jun 5, 2013, 5:33 AM Reply Quote 0
            • MoosaHemani
              MoosaHemani Banned last edited by Jun 5, 2013, 11:23 PM Jun 5, 2013, 4:21 AM

              If you compare 404pages with 301redirections I believe 301 is a better option and here is why!

              When a visitor of your website reach to a page that is no more present on your website, they will find the 404 page which may leads the visitor to bounce from the website as usually 404 pages hurt user experience.

              The idea is to 301 them to appropriate pages so that they never see any broken page on the website and can easily perform the desired actions while continuing their journey on the website.

              This will also help increasing the time on site which will impact positively on your site nad rankings in search engines.

              1 Reply Last reply Reply Quote 1
              • tomhall90
                tomhall90 last edited by Jun 5, 2013, 11:23 PM Jun 5, 2013, 4:03 AM

                Hi there,

                What Wesley said is true to a certain extent. This would probably be the best way to do it (301 Redirect) but as an owner of many eCommerce companies, I'd have to disagree. Mainly on the basis that a "soft 404" would be more generally accepted than just being redirected to the homepage for no explanation to why.

                Here's an example, your client is selling TV's online and they're using Magento Enterprise. Let's pretend that they have a TV from Sony, it's a 62" LED SmartTV, Full HD, the works and your client has 200 of these in stock and they're selling them around $/£300 cheaper than the competition. The link gets shared around amongst Facebook, Twitter, HotUkDeals etc.

                So let's say after just 7 days, they sell out of this awesome offer... Somebody see's the link late (Facebook, Twitter, etc, it happens) and when they click on that link the website loads but the product doesn't, they just see the homepage. They're going to waste around 15 minutes perhaps searching for that product that you and I both know, doesn't exist anymore.

                So what we tend to do, is create a "soft 404" page, which is basically a page apologising for the missing product, explaining that it may be out of stock, temporarily removed from the website etc, but at the same time we will have an array of SIMILAR products that may interest someone who wanted a 62" LED Full HD SmartTV.

                I don't know whether I'd say this is a great SEO advantage or a great marketing advantage, but either way, in my personal opinion, I'd say this is a much better option than just pointing the customer/browser to the homepage when they are in search of something specific and don't get a reason to why they're seeing the homepage and not the fantastic offer they've seen!

                Hope this answer helps you, even if it's just insightful!

                Tom

                Oxfordcomma 1 Reply Last reply Jun 5, 2013, 11:21 PM Reply Quote 1
                • WesleySmits
                  WesleySmits last edited by Jun 5, 2013, 2:55 AM Jun 5, 2013, 2:55 AM

                  The 301 redirect would be a better option.

                  I will try to explain why this is better than a 404 page.

                  1. If people posted a link to the product PageRank to your website.(This is one of the ranking factors in Google) If the page doesn't exist anymore and brings up the 404 page it will lose the value from all the links to that particular product. If you use a 301 redirect to send visitors to a relevant product or to the homepage then the value from those links will have effect on the page where you send them to.

                  2. Nobody likes a 404 page. There are very cool things you can do with a 404 page so that they are still helpful to the visitor such as most popular pages, a search function and even jokes. But in the end nobody would have clicked on the link or typed in the url to your website and think: Now i want to see his 404 page.

                  I hope i answered your question. Let me know if anything was unclear.

                  Oxfordcomma 1 Reply Last reply Jun 5, 2013, 4:40 AM Reply Quote 1
                  • 1 / 1
                  1 out of 8
                  • First post
                    1/8
                    Last post

                  Got a burning SEO question?

                  Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                  Start my free trial


                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • wcksmith1

                    Proper 301 redirect code for http to https

                    I see lots of suggestions on the web for forwarding http to https.  I've got several existing sites that want to take advantage of the SSL boost for SEO (however slight) and I don't want to lose SEO placements in the process.  I can force all pages to be viewed through the SSL - that's no problem.  But for SEO reasons, do I need to do a 301 redirect line of code for every page in the site to the new "https" version?  Or is there a way to catch all with one line of code that Google, etc. will recognize & honor?

                    Technical SEO | Jan 9, 2017, 2:56 PM | wcksmith1
                    0
                  • 2MSens

                    Best & easiest way to 301 redirect on IIS

                    Hi all, What is the best and easiest way to 301 redirect URLs on IIS server? I got access to the FTP and WordPress back office, but no access to the server admin. Is there an easy way to create 301 redirect without having to always annoy the tech in charge of the server? Thanks!

                    Technical SEO | Mar 14, 2014, 6:52 AM | 2MSens
                    0
                  • howlusa

                    Will deleting Wordpress tags result in 404 errors or anything?

                    I want to clean up my tags and I'm worried I'm going to look in my webmasters the next day with hundreds of errors. Whats the best way of doing this?

                    Technical SEO | Jul 24, 2018, 10:03 PM | howlusa
                    0
                  • SDSLaw

                    Questions about the Sandbox and 301 Redirects

                    Does the sandbox still exist?  What if you have a brand new URL and do a 301 redirect from another website because the name of the service business changed? Thanks for any insight and help.

                    Technical SEO | Jun 22, 2013, 10:24 AM | SDSLaw
                    0
                  • MissVe

                    Is there a way of changing the Permalink without getting the 404 Error?

                    Hi, I am new to this all.. Is there a way of changing the permalink for example from: domain/content/ to domain/profile/ without receiving the 404 error message. It's just that since my website has been developed, some pages and their content have changed but the permalink still shows the name of the old page which may be confusing. Ps. Please use most simple language for explanations as I am really new to it. Thank you! Ve

                    Technical SEO | Mar 15, 2013, 1:54 AM | MissVe
                    0
                  • JeanYates

                    Delete 301 redirected pages from server after redirect is in place?

                    Should I remove the redirected old pages from my site after the redirects are in place? Google is hating the redirects and we have tanked. I did over 50 redirects this week, consolidating content and making one great page our of 3-10 pages with very little content per page. But the old pages are still visible to google's bot. Also, I have not put a rel canonical to itself on the new pages. Is that necessary? Thanks! Jean

                    Technical SEO | Jun 7, 2012, 2:04 PM | JeanYates
                    0
                  • BaseKit

                    How to safely reduce the number of 301 redirects / should we be adding so many?

                    Hi All, We lost a lot of good rankings over the weekend with no obvious cause. Our top keyword went from p3 to p12, for example. Site speed is pretty bad (slower than 92% of sites!) but it has always been pretty bad. I'm on to the dev team to try and crunch this (beyond image optimisation) but I know that something I can effect is the number of 301 redirects we have in place. We have hundreds of 301s because we've been, perhaps incorrectly, adding one every time we find a new crawl error in GWT and it isn't because of a broken link on our site or on an external site where we can't track down the webmaster to fix the link. Is this bad practice, and should we just ignore 404s caused by external broken URLs? If we wanted to reduce these numbers, should we think about removing ones that are only in place due to external broken URLs? Any other tips for safely reducing the number of 301s? Thanks, all! Chris

                    Technical SEO | Oct 5, 2011, 11:14 AM | BaseKit
                    0
                  • craigycraig

                    301 Redirect "wildcard" question

                    I have been looking at the SEOmoz redirect guide for some advice but I can't seem to find the answer : http://www.seomoz.org/learn-seo/redirection I have lots of URLs from a previous version of a site that look like the following: sitename.com/-c-25.html?sort=2d&page=1 sitename.com/-c-25.html?sort=3a&page=1 etc etc. I want to write a redirect so whenever a URL with the terms "-c-25.html" is requested it redirects to a specified page, regardless of what comes after the question mark. These URLs were created by our previous ecommerce software. The 'c' is for category, and each page of the cateogry created a different URL. I want to do these so I can rediect all of these URLs to the appropraite new cateogry page in a single redirect. Thanks for any help.

                    Technical SEO | Dec 23, 2012, 6:28 PM | craigycraig
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.