A website that will not load on a particular computer? Help Me Please!
-
We took on a new client about two weeks ago, took them off a proprietary CMS, placed them on a WordPress site, optimized the site, etc. and were finishing up small details three days ago. My PC in my personal office all of a sudden would not load the site from a Google search, from a direct url, etc.
Our office was using a D-Link wireless router but my PC is hardwired in the office. I cranked up my MacBook Pro with solid state drive (6 months old), got on wireless, and....site would not load. PC's and Macs in offices around me would all load the site.A search online brought up a fix for the PC and tried it - did not work, had lead dev try it - did not work, called a server side friend and he had never heard of such a thing. Every fix revolved around changing IP addresses, etc. I uninstalled my antivirus programs on my PC, installed every update that was outstanding, there was no new software installed on either box prior to problem.
Can you help??? Is there any chance someone not associated with us and just looking for my client or someone entering a direct url could experience?
-
Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.
-
Can you get to it using a proxy service like proxify.com?
-
Ok will be working till late so let us know how you go.
-
Thanks Alan,
Will try that when I go into office in an hour or so. -
Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.
Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).
Thanks for help.
-
Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???
-
Disable firewall or antivirus for a moment and try visiting the site. My firewall blocks a couple of sites or makes them perform poorly.
-
Rob, you will need to do the NSlookup on the PC with the problem.
It may be that other un-affected machines got dns cached, and will eventualy have same problem.
-
Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.
We changed IP addresses, etc. to no avail.
-
Did you try nslookup as Doug suggested? from pc
-
Will PM the URL to you Alan. thx
-
Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.
I'm on Mac so that's what I know about.
What are your Mac network settings?
Do you get an IP address?
Can you load other websites from the same virtual hosting server?
Can you load the website via the IP address?
Whats the URL of the website?
Steve
-
Are other sites loading normally?
Can you resolve the host name from a command window on the PC:
nslookup {hostname}
If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)
-
When you say does not load what does happen?
can you PM a url to me?Can it be loaded from outside office?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to check if my website is penalized ?
Hi all, I just went over some post that my page can get penalized for over optimizing. I realized my page has quite a lot of h1 (6 it had 30) and a lot of "bold" keywords, does the bolding affect the page seo/penalizing the page? the page im talking about it palmislander.com/dumaguete-travel-guide Thanks
Technical SEO | | i3arty0 -
How do you 'close down' a website?
Hello all, If a company acquires a smaller company and 'absorbs' its products and services into its own website, what is the protocol with closing down the smaller company's site? So far we added our branding to the site alerting their visitors to the imminent takeover, and 301 redirected certain pages - soon we'll be redirecting all the pages to their counterparts on the main website. Once that's done, should we noindex the old site? Anything else? Thanks, Caro
Technical SEO | | Caro-O0 -
No google traffic for this site? Help?
Hi We have not done this web site http://climateacs.co.uk but have now picked it up and its getting no traffic what so ever from google do you think its been blacklisted? I have added it to my webmaster tools and there are no manual actions on it and most of the backlinks on google webmaster tools are from yell.com. However when I run it on opensiteexplorer I am seeing some chinese type links?? It is not really showing many search queries at all when you view them in webmaster tools under United Kingdom. I was going to start citation building for the address to help support the google places entry but just wanted to see what other peoples opinion was really on this site? Thanks Tracy
Technical SEO | | dashesndots0 -
Will combining multiple websites/brands into one Wordpress Multisite Installation hurt SEO?
My company currently operates four websites, independently of each other, a corporate website and three separate store brands. innovativemattresssolutions.com - corporate website mattressking.net sleepoutfitters.com mattresswarehouse.com All of our stores have the same branding, same TV spots, same print ads, etc across the company, we just swap out logos on all marketing pieces. It is proving nearly impossible for us to maintain four separate websites, currently on three different platforms. all four are hosted separately as of now. We would like to combine all four websites to one Wordpress Multisite installation so we can manage the pages from one place, using the same theme and even content in many places because all brands share the same info, policies, products, etc. We would set up wordpress multi using subfolders for installation and point the URL directly to resolve to the appropriate subfolder. The only site that would crosslink to the others would be the corporate website. Is this a bad idea for SEO? What other options would we have? Should we keep the corporate site on its own installation, but put the other three brands on a multisite install? Would duplicating content on the three brand pages be an issue? Less of an issue if they were not on multisite? Any insight is much appreciated.
Technical SEO | | Karrie_Beth0 -
Ecommerce website with too many links on page
Hi, I'm working on onsite seo for an ecommerce website and my recent report has shown that I have a high number of pages where there are 'too many links on page'. Does anyone have tips on how to avoid this when we're using mega menus, plenty of navigation for the user and links to products on each page? Thanks
Technical SEO | | Will_Craig1 -
Why is my website banned?
IMy website is Costume Machine at www.costumemachine.com . My site has been banned for 1 year now. I have requested that google reconsider my site 3 times without luck. The site is dynamic and basically pulls in feeds from affiliate sites. We have added over 1,500 pages of original content. The site has been running great since 2008 without any penalties. I don't think I got hit with any linking penalty. I cleaned up all questionable links last November when the penalty hit. Am I being hit with a "thin" site penalty? If that is the issue what is the best way to fix the problem?
Technical SEO | | tadden0 -
Website Page Structuring and URL re writing - need helpful resources
Hello, I am not technically very sound and I need some good articles that teach me how to think about and go about website pages structuring and url rewriting that is seo friendly. I will be most obliged if some of you great seomoz-ers can pitch in with help. Regards, Talha ZigZag Solutions
Technical SEO | | TopGearMedia0 -
New website with slightly new urls
Hi we recently designed our website in work and changed some of the urls. the old site used to be http://www.example.ie/contact-us.htm now it's is http://example.ie/get-in-touch The problem we are having is with sitelinks (the ones auto generate in the serp) ie: about, contact us, team etc etc. Once cliked on, these OLD links are all going to 404 pages because of the change of url. Help with this would be greatly appreciated - I was thinking of blocking these old sitelinks in google web master.
Technical SEO | | GlenBOB0