Problem with connection to Analytics Account
-
Hey Boys & Girls,
I'd just like to say Hi, currently loving the site and the feedback that i'm now able to receive.
Just a quick question, signed up last Wednesday and connected my Analytics account.
So far, it has had a problem atleast 4 times where i've had to disconnect and re-connect it to my campaign which then erase's the data that it has received.
Is this a common problem or am i doing something incorrectly?
Thanks Guys!!
-
Thanks
-
Thanks Keri!
-
Hi everyone,
We are having a known issue with the google analytics connection right now. If it is affecting you, please submit a ticket from our Help Desk and let them know the campaign name(s) you're having problems with. Sorry for the troubles, and thanks for your help!
Keri
-
Thanks for the credit jobintourism - glad I could help.
-
Thanks for your help!
-
I don't think you will as all this data is pulled out from your Analytics account so once re-connected it should get your data back on display - that's what happened when I did it.
-
Thanks for your reply Sebastian, but if I diconnect from Analytics I don't lose my historical traffic data, do I?
-
I had the same / similar problem until yesterday it was displaying the following message:
"It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection."
But after disconnecting and then re-connecting I got the problem solved.
Not sure if the problem was with me upgrading to the new version of Analytics, but it did seem to work - although it looks like it doesn't seem to help your case from what you've explained.
-
I have some troubles with the SEOMoz dashboard not accessing my google Analytics account too.
-
Hi Harald,
I don't think i made myself clear in my description.
The problem lies with the SEOMoz dashboard.
For some reason, it keeps having problems accessing my analytics account and i've had to disconnect it and reconnect it atleast 4 times since last week.
I was asking if this is something that i was causing?
Thanks Harald!
-
Hi Colin, I think that this problem is might of connection problem. I would recommend you to refer through this link Google Analytics.
If you again cause this problem then Reconnect Your Google Analytics..
I hope that your query had been solved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Reporting a brand page as KW stuffed for the the brand KW, not a problem i presume ?
Hi if I'm getting a keyword stuffing warning on Moz for a brand page for the brand name kw that shouldn't really matter should it? Moz just oversimplifying it since seen the brand name says 27 times on a page think it's stuffed, but if its a 2000 word page all about the brand, those occurrences are totally natural & hence Google will think so too generally speaking? Thanks Dan
Moz Pro | | Dan-Lawrence0 -
Search Console says 111 links. Moz says 3\. Do I have a site problem?
I understand that Moz doesn't show all links; but i would think that out of 111 links from 43 root domains, they'd at least show 20 or 30 root domains. I definitely have more than 3 credible sites linking back to me. So do I have an issue? I've been trying to get my site ranking for 9 months, and I've tried EVERYTHING. Still no significant movement. Please help me figure out what's going on. I've been trying to get my site ranking for 9 months, and I've tried EVERYTHING. Still no significant movement. I'm wondering—maybe even hoping—that this will help me uncover a problem that could set the whole thing back on course. Please help me figure out what's going on.
Moz Pro | | jheath0 -
Poor quality PDF exports from analytics.moz.com
The new reports look great http://analytics.moz.com/dashboard/overview/ But when I export to PDF, the text is low quality and images are low quality. Not as good as the old report. In fact, the PDF is such low quality we are not providing them to our customers. We're using the old reports. ETA for HQ PDF Export please?
Moz Pro | | OPUS-Cambodia0 -
Problems with Crawl Diagnostics/New Campaign
Hi all I added a new domain to my campaigns yesterday and got the usual message saying we will have a small set of results ready in a couple of hours, and the rest will be done in a week or so. 24 hours later, this same message is still showing. Anyone else experiencing this or is it just related to my domain? Many thanks. Carl
Moz Pro | | GrumpyCarl0 -
Sub-accounts on Moz
Can you create sub-user accounts on Moz?... Ones which provide limited access to certain users like use of the tools or access to view rankings in a campaign without being able to edit anything??
Moz Pro | | Qology1 -
Mozscape API Problem With Credentials
Yello everyone 🙂 Yesterday I generated Access ID and Secret Key to try the API, but it didn't work. It's said that it might need 5 minutes, so I gave it something like 8 hours but it still didn't work afterwards. I used the PHP sample and I checked it with the Sample Expires value and it produces the same Signature parameter as in the Sample Valid API Signature, so the PHP code sample and the Sample Valid API Signature are in sync. In case you wonder - yes I changed the PHP sample by adding the valid strings for $accessID and $secretKey - I'm a long time programmer and I know what I'm doing with it. I tried also the example URL from Sample Valid API Signature couple of times, refreshing each time to get new Expire parameter, but it's not working too. Both the PHP sample and the Sample Valid API Signature are giving me this: **{ "status" : "401", "error_message" : "Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.seomoz.org/w/page/29574176/SignedAuthentication" }** I am new here and if there is another place to look for support please just point it out and excuse me for wasting your time - I just couldn't see it and I really tried. Thank you for your time to read this! Calvin Your Access ID:
Moz Pro | | Calvin50 -
Problem in doing seo for a German medical website?
Hi We have been doing seo for http://www.internetapotheke-holland.com/ since last 4 month including onpage and offpage process like link building etc. but not getting a proper output keywords are as follow: xenical holland rezeptfrei xenical Xenical Ohne Rezept Xenical Bestellen Xenical Kaufen Rezeptfrei bestellen Rezeptfrei kaufen Tramadol TropfenRezeptfrei Please could you add some more cool tips so that we can help our client. Thanks & Regards
Moz Pro | | expertvillagemedia0 -
Account access
We're a digital agency and I am wondering how we gan give other colleagues access to the campaigns without buying extra accounts.
Moz Pro | | RutgerMeekers2