Having issues claiming a Google+ Business page (phone number not associated with business address)
-
When attempting to claim my Google+ account, it asks for the phone number. When I enter the number listed on my business listing, it says that number cannot be found... It then tells me to re-enter all my business info. If I do this, will I lose all my existing photos, videos etc.?
Has anyone found this?
-
Hi StrathcomMedia,
I'll answer the easier part of your question first, regarding missing reviews. Unfortunately, Google's handling of reviews has been one of the weakest aspects of their participation in Local. I could link you to thousands of posts and threads on this from the past half decade, but rather than do that, I'll just link to this recent post by Mike Blumenthal describing the current issues with reviews in Google+ Local:
http://blumenthals.com/blog/2012/07/30/google-local-and-review-issues/
My advice to you about reviews and Google is that you should immediately copy any review you get because it's quite possible it will disappear at some point, at which point, you can put the copied review on your own website as a testimonial.
Now to the more complex part of your question: your difficulties claiming your Google+ Local page. What is the exact error message you are getting. Please, copy it here and I will return to this thread. Thanks!
-
Yes. That's what has happened in the past. Once we've claimed it we were able to manage it. However it is doing what I explained above. We aren't able to manage it.
I'm wondering if anyone else has been having this issue & if they know what could be potentially causing this error.
Thanks
-
Yes. If you've already claimed it, you just need to log into the Google account you used to initially create the account and you can make changes there.
-
Yes. All the Google Places pages were claimed and now its asking us to claim the Google+ version... which is weird in my opinion. Shouldn't we just have control over it as it was previously claimed?
-
Have you previously claimed a Google Places page for the business?
-
The issue we are having is that when we go to claim & manage the page it asks us to enter the phone number of the business which was already on the old Google Places page.. now converted to Google+ page. When we enter the phone number an error pops up saying that this phone number isn't associated with any previously entered Google Places address so its prompting us to create a new page.
However we do not want to create a new page we want to manage the old page which has all our videos & such which were previously posted on the Google Places page.
We don't want to lose all our stuff by creating a new page. INCLUDING reviews.
Also, At times we have had issues with some of our reviews not being accessible once the page was converted to a + page.
Has anyone else had either of these issues?
Thanks so much!
-
For me, it's been a good year since I've been able to enter a phone number at that first stage and the system has actually pulled the business that corresponds with that number.
You're talking about losing your existing photos & videos, so that makes it sound like have already set up a Google+ Local page/Google Places page. So why are you going through the process of creating a new one?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How Google distinguish and ignore keyword attested with or in a brand?
Hi community, Generally there will be a primary keyword which everybody concentrates and expect their homepage or website to rank for....like "seo" for seo consulting or seo tools. There might be some companies with this keyword in their brand name like "ABC SEO". So this primary keyword will be all over the website being part of the brand name; especially in page titles and header tags. How Google distinguish and ignores this keyword in brand name to avoid giving more ranking boost to such websites? Will this keyword will be completely ignored being the part of the company name or their domain name? How Google distinguish between a generic keyword and keyword in company name? Thanks
Algorithm Updates | | vtmoz0 -
Many meta descriptions ignored by Google
Hi all, We have recently added the meta descriptions for more than 50 pages of our website. It's been more than a week and all the pages have been indexed. But still I can see most of the pages in Google results didn't show up with recently added meta description, but the content from page like how it used to be. I wonder what's wrong with this scenario. Please guide of someone aware of this. Thanks
Algorithm Updates | | vtmoz0 -
Category Containing a Product searched shows up higher in google then the product page itself?
Hello Moz Wizards, We have recently launched a new eCommerce website www.memoky.com and think we did a pretty good job with the markup structure for feeding the hungry google bot all information available about a the products. However google doesn't like us very much : ( It seems every time you google a product that we carry; the category pages that contain that product will show up, but the product page itself does not. Below are two examples, however this seems to be site-wide which makes me feel like there is an underlying issue that we are missing. Examples
Algorithm Updates | | Memoky
when searched for "Eduardo floor lamp - matt black/matt yellow shade"
Shows ups - http://www.memoky.com/lighting/floor-lamps.html
Does not - http://www.memoky.com/eduardo-floor-lamp-matt-black-matt-yellow-shade.html when searched for "Derrick arm chair - white leather/ walnut"
Shows ups - http://www.memoky.com/living/lounge-chairs.html_
Does not - http://www.memoky.com/derrick-arm-chair-white-leather.html_ that is the pattern for almost all the products on this site. Any thoughts on why this could be the case?0 -
Ecommerce SEO: Is it bad to link to product/category pages directly from content pages?
Hi ! In Moz' Whiteboard friday video Headline Writing and Title Tag SEO in a Clickbait World, Rand is talking about (among other things) best practices related to linking between search, clickbait and conversion pages. For a client of ours, a cosmetics and make-up retailer, we are planning to build content pages around related keywords, for example video, pictures and text about make-up and fashion in order to best target and capture search traffic related to make-up that is prevalent earlier in the costumer journey. Among other things, we plan to use these content pages to link directly to some of the products. For example a content piece about how to achieve full lashes will to link to particular mascaras and/or the mascara category) Things is, in the Whiteboard video Rand Says:
Algorithm Updates | | Inevo
_"..So your click-bait piece, a lot of times with click-bait pieces they're going to perform worse if you go over and try and link directly to your conversion page, because it looks like you're trying to sell people something. That's not what plays on Facebook, on Twitter, on social media in general. What plays is, "Hey, this is just entertainment, and I can just visit this piece and it's fun and funny and interesting." _ Does this mean linking directly to products pages (or category pages) from content pages is bad? Will Google think that, since we are also trying to sell something with the same piece of content, we do not deserve to rank that well on the content, and won't be considered that relevant for a search query where people are looking for make-up tips and make-up guides? Also.. is there any difference between linking from content to categories vs. products? ..I mean, a category page is not a conversion page the same way a products page is. Looking forward to your answers 🙂0 -
Deindexed from Google images Sep17th
We have a travel website that has been ranked in Google for 12-14years. The site produces original images with branding on them and have been for years ranking well. There's been no site changes. We have a Moz spamscore 1/17 and Domain Authority 59. Sep 17th all our images just disappeared from Google Image Search. Even searching for our domain with keyword photo results in nothing. I've checked our Search console and no email from Google and I see no postings on Moz and others relating to search algo changes with Images. I'm at a loss here.. does anyone have some advice?
Algorithm Updates | | danta2 -
Page 2 to page 1
I've found a lot of times it does not take much activity to get a keyword from ranking on page 3 of Google or further down to page 2 but there seems to be a hurdle from page 2 to page 1. It is very frustrating to be between 11 and 15 but not being able to make that push to 9 or 10. Has anyone got or seen any data to justifiy this?
Algorithm Updates | | S_Curtis0 -
Do you think Google is destroying search?
I've seen garbage in google results for some time now, but it seems to be getting worse. I was just searching for a line of text that was in one of our stories from 2009. I just wanted to check that story and I didn't have a direct link. So I did the search and I found one copy of the story, but it wasn't on our site. I knew that it was on the other site as well as ours, because the writer writes for both publications. What I expected to see was the two results, one above the other, depending on which one had more links or better on-page for the query. What I got didn't really surprise me, but I was annoyed. In #1 position was the other site, That was OK by me, but ours wasn't there at all. I'm almost used to that now (not happy about it and trying to change it, but not doing well at all, even after 18 months of trying) What really made me angry was the garbage results that followed. One site, a wordpress blog, has tag pages and category pages being indexed. I didn't count them all but my guess is about 200 results from this blog, one after the other, most of them tag pages, with the same content on every one of them. Then the tag pages stopped and it started with dated archive pages, dozens of them. There were other sites, some with just one entry, some with dozens of tag pages. After that, porn sites, hundreds of them. I got right to the very end - 100 pages of 10 results per page. That blog seems to have done everything wrong, yet it has interesting stats. It is a PR6, yet Alexa ranks it 25,680,321. It has the same text in every headline. Most of the headlines are very short. It has all of the category and tag and archive pages indexed. There is a link to the designer's website on every page. There is a blogroll on every page, with links out to 50 sites. None of the pages appear to have a description. there are dozens of empty H2 tags and the H1 tag is 80% through the document. Yet google lists all of this stuff in the results. I don't remember the last time I saw 100 pages of results, it hasn't happened in a very long time. Is this something new that google is doing? What about the multiple tag and category pages in results - Is this just a special thing google is doing to upset me or are you seeing it too? I did eventually find my page, but not in that list. I found it by using site:mysite.com in the search box.
Algorithm Updates | | loopyal0