GA E-Commerce can't tell the real order source?
-
I put the e-commerce tracking code on the transaction platform (Regnow) finishing page, but all the orders displayed in GA can't tell the real order source.
Instead, most of orders are from direct(none), and referrals from my site. So this is obviously wrong.
I need the accurate order source such as google organic or google ppc, then I can find which keyword brings me orders.
After some searches, I guess the reason is cookie domain. My GA is set as single domain tracking. And I didn't put any cookie domain code on the Regnow's transaction finishing page.
The codes I put on the page are:
So, suppose my site is "www.example.com". How to make sure I can track the real order source on the Regnow's transaction finishing page? Should I set my GA to track multi top-level domains, and put _gaq.push(['_setDomainName', '']); code on the tracking page? How to set the domain name, "none" or "example.com"??
Thanks in advance.
-
I've been having similar issues Jonny.
Did you have a page come up in analytics hosted on your third party provider called 'ga_proxy'? This is currently ruining all my page level stats. I have source attribution set up but the odd few trickle through to self-referrals and a lot of visits and pageviews are duplicated.
-
Hi Martijn,
Thanks for the reply.
After nearly 5 hours work, I have finally solved it out.
First I need to add
_gaq.push(['_setDomainName', 'none']);
_gaq.push(['_setAllowLinker', true]);Then I also need add the onclick="_gaq.push(['_link', this.href]); return false;" on the link which point out to the transaction website.
I have tested and it worked, now I can check the keywords which bring me orders.
However, thanks for you reply.
-
Hi Jonny,
You gave the answer already yourself. You should extend the current tracking code with cross domain tracking functionalities which the documentation could be found for here. Any links going to your check out/ buying process should be tagged with extra links so cookies are sent to that process.
Hope this helps, good luck! Fixing cross domain tracking could be a pain in the ass sometimes.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can Anyone help me Checking the SEO of my Website?
Hi, I hope you are doing well. I want know how is looking my website? Is that attractive or boring for visitor. I really need your answer to improve my website. My Website is: https://sortscut.com/
Reporting & Analytics | | Pauline210 -
Multiple GA codes, one site.
Hi all, Is anyone running two GA codes on one website successfully? My organisation own a number of websites so we used to have one global GA code on all our sites to track global stats, and then we would also have site unique GA on each property to just track that one property. This worked fine, but of late we seem to be getting no data from the globally based code. Obviously, with the site-specific codes we can enter the name for that domain in GA but for the overall code, it is called 'all.com' I'm wondering if Google has now tied the GA domain to the code or if we are doing something wrong. All the codes are the same as they always were but have stopped working. As a stop gap, we have swapped to using Piwik as the all.com code. However, we are then comparing the stats in two different analytics programs so will get a different result. Also, it would be nice to be able to add the all.com to tools such as this to generate weekly reports. Anyone else having GA woe like this? Thanks. Carl
Reporting & Analytics | | WonkyDog0 -
Pageview/Goal Data Errors In GA
**Background: ** We utilize a static .html page for our quote form. It is embedded on our WordPress site via iframe in a single location. The quote form code itself (within the quote form .html) is generated from our CRM, but contains no tracking code itself. The .html containing this code is tracked with embedded Analytics code to track our Goals. This code is tested and works properly, recording goal completions when our thank-you.html page is loaded within the iframe. To be clear, quote.html is the page the iframe loads, .com/quote-page is the WordPress page with the iframe, and thanks.html is the goal completion page. Google Analyticator plugin handles code insertion throughout the site. The .html pages have code manually inserted and neither are indexed by Google or linked to/accessible by any route other than .com/quote-page **Problems: ** 1. When I check Pageviews in GA, the quote.html page has many more hits than .com/quote-page. The disparity is 552 to 416. How is this possible when quote-page has to be loaded in order for quote.html to be loaded? Shouldn't they be similar? 2. Our completion page, thanks.html, is showing 142 pageviews and 133 unique pageviews. Our goals confirm 133 goal conversions. How are people seeing the thanks.html page again without it registering a goal? A backspace? Someone help me decipher this please! If you need any more details, let me know!
Reporting & Analytics | | kirmeliux0 -
I've seen 4webmasters.org/default.apsx as a referrer, but now it's showing as top page visited
I've seen 4webmasters.org/default.apsx as a referrer, but now it's showing as top page visited. How is this happening and how do I fix it?
Reporting & Analytics | | Stamats0 -
How can I redirect incoming links from an old version of my site ending in .ctlg and .ivnu?
My original site was published in 2001 using "version 2" software from Ivenue, the hosting company that I signed up with at that time. The site's structure was built in such a way that the primary category pages ended in the extension .ivnu. Product or item pages on the shopping cart side ended in the extension .ctlg. My site's name was and is [Lamplight Feather, Inc.](<a class="webkit-html-attribute-value webkit-html-external-link" href="http://www.tonyhill.net/" target="_blank">http://www.tonyhill.net/</a>). We built our business between 2001 and 2011 and by the last three years (2009 - 2011) of using their version two were averaging a million dollars per year in gross sales. We decided to "upgrade" to Ivenue's "version 3" in 2011 to take advantage of some more modern options and because their newer software created web pages ending in .html which we thought more desirable. We made the switch in late 2011. But it was a disaster. Traffic and sales dropped precipitously. For the past two years (2012-2013) our annual gross sales average dropped to $400,000. (Two other factors were involved beside losing the many incoming links and link juice we had built up over the years: Panda came in that fall and my little niche market (decorative feathers) was flooded with competitors.) However as I try to rebuild our traffic and business little by little, I am stumped as to how to redirect the many incoming links that went to our first site's .ivnu and .ctlg pages. I have constructed redirects for some of our current but changed .html pages like this and put them in the file cabinet and they work: For (example): http://www.tonyhill.net/feathers_c384589.html then But trying the same thing for (example) http://www.tonyhill.net/craftfeathers.ivnu still returns a 404. Is there something I am missing. Ivenue is useless in this matter by the way. Their "technicians" are no help. I plan to be migrating my site once again to a new hosting company and hope to solve this problem before then. Thanks for the attention, Tony Hill This is an example from Google Webmaster of the type of links that show up as 404's that I would like to redirect: | URL: | http://www.tonyhill.net/productCat96521.ctlg | | | Error details | Linked from | | <colgroup><col></colgroup>
Reporting & Analytics | | featherman
| http://www.tonyhill.net/productCat43986.ctlg |
| http://forum.muppetcentral.com/showthread.php?t=21416&page=2 |
| http://www.cosplay.com/showthread.php?p=3832751 |
| http://forum.muppetcentral.com/showthread.php?t=21416&page=2&highlight=fur |
| http://www.muppetcentral.com/forum/threads/puppeteers-resources-links.19330/page-2 |
| http://www.muppetcentral.com/forum/threads/how-do-you-like-my-puppets.18549/page-2 | | | | |0 -
Can i know trough Google analytics the most busy time in the day ?
Hello guys,
Reporting & Analytics | | WayneRooney
I have a website with around 600-650 visitor a day.
Can i know trough Google analytics the most busy time in the day ? Thank you0 -
Changed URL's, traffic dropped from 2k week to 1K week. Need advice!
Hi Mozers, I recently changed my URLs for my ecommerce site and my traffic went from 2,000 visitors a week to 1,000 visitors a week, over a 3 week period. Traffic is down, so are unique Kwds. I need advice on why this happened and what I should do moving forward. To brief, I have a ecommerce website, www.ecustomfinishes.com. I noticed pattern that a lot of my URLs with a unique URL structure (URL.Com/ProductDescription/ProductName) were getting a lot of entrances ~30-50 a month, and others that followed the path of my subcategory (URL.com/SubCat/Product) were getting 0-3 entrances a month. The seo pattern was that those with unique product URLs were hitting long tail Kwds, and those URLs with /subcategory/product were getting far less traffic. I changed 150 or so urls to be unique. Good idea, I thought. Since then: CON: Since then my traffic dropped from 2200 visitors a week to 1100 visitors a week. -25% week to week, over 3 weeks CON: # of non-paid keywords sending visits: -25% week to week, over 3 weeks PRO: my Urls receiving entrances +10% week to week, over 3 weeks REF: http://imgur.com/GwZT8 Question: What are your best suggestions moving forward? Any advice is much appreciated, Thank you!!! abBN3
Reporting & Analytics | | longdenc_gmail.com0 -
How to Setup New Domain in Webmaster Tools? Can Anybody HELP?
I, I have a new domain, and a new account is now created in webmatser tools. Is there anythings I should know about using or setting up webmaster tools? For example, the geographic target, I'm in Canada our web site, a local Pilates studio, is a commercial web site to provides informations about our services. Should I select Canada? One thing about this, I have another domain, http://www.furnacefilterscanada.com/ and in the setiing, I have select geographic target to: Canada. When using google.ca result are better then when using google.com! I think must Canadian user are using google.com Does this ''Geographic Target'' setting has anythings to do with search results in Goolge.ca versus Google.com? Thank you for your help, BigBlaze
Reporting & Analytics | | BigBlaze2050