Rich snippet star ratings appearing and disappearing
-
For nearly a year, our physician profile pages have been successfully displaying rich snippets in Google search results. Nothing has changed on those pages, but the stars recently vanished from Google.
Example of a physician profile: http://www.realpatientratings.com/Lori-H-Saltz/
We added some new content pages in a different schema category, and those new pages actually do have rich snippets showing in Google search results.
Example of a new product page: http://www.realpatientratings.com/breast-augmentation-reviews.html
Furthermore, the Google Webmaster Tools Structured Data report has me convinced that the Physician profiles aren't coded correctly because it doesn't appear to recognize the Review or Aggregate Rating counts. But the official Structured Data Testing Tool says all is correct.
My instinct is that the code isn't quite right on the physician profile... but I'm not a developer. I need help identifying the source of the real problem.
-
Hi Irving, I did resolve the issue by updating our schema tags, right after I posted it here in SEOmoz. But just this week they disappeared again. We haven't made any changes either, so now I'm back to fishing in the dark and getting more gray hair than i deserve. We should start a support group, don't you think?
-
Please share if you ever resolved this issue. Thanks
-
I can't tell for sure that this will be the cause of your problems but hopefully I can point you at least in the right direction to improve your schema. When using Schema.org rating formatting it's also highly recommended to use all the available properties. From what I can see in your code the physician pages are not using any of the reviewCount and ratingCount properties. Not sure if this could be the cause of your problems however.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Agency VS Freelancer: Industry rates for a GOOD link builder
Hello Moz Community, I am looking to hire a link builder for SEO purposes. What are the normal rates and what I should expect for my money? Can you guys please share your knowledge with me so I am better prepared when hiring the right person! Bonus point for tips on what to look for when hiring someone and also best places to look for an SEO specialist! I look forward to all your replies!
Intermediate & Advanced SEO | | xlucax0 -
Acceptable use of availability attribute 'preorder' value in rich snippets schema markup and Google Shopping feed?
Hello all, Could someone please advise on acceptable use of the availability attribute 'preorder' value in rich snippets schema markup for our websites and the Google Shopping feed? Currently all of our products are either 'in stock' or 'out of stock', also mentioned was 'available for order' but I found that in the 2014 Google Shopping update, this value will be merged with 'in stock' here 'We are simplifying the ‘availability’ attribute by merging ‘in stock’ with ‘available for order’ and removing ‘available for order’. The products which we would like to mark as 'preorder' have been in stock and then sold out, however we have a due date for when they will come back into stock, so therefore the customer can preorder the product on our website i.e. pay in advance to secure their purchase and then they are provided with a due date for the products. Is this the correct use of the 'preorder' value, or does the product literally have to never have been released before? The guidance we have is: 'You are taking orders for this product, but it’s not yet been released.' Is this set in stone? Many thanks in advance and kind regards.
Intermediate & Advanced SEO | | jeffwhitfield0 -
Breadcrumbs showing up in every snippet in search
Ok I created breadcrumbs on my site long ago. They popup every time which what i'm concerned about. I wanted them to pop up for searches that lead to my homepage, but the breadcrumbs pop up for every product and every page on my site. My question is does this hurt searches for the link part of it. As you know search engines check title link and descriptions. Will my link not be counted in or is the breadcrumb purely cosmetic. Just want to know if i'm limiting my rank. Here's a product that should show its own breadcrumb type "Bia Brazil BT3341 BKS-Sexy" in google to see example. I should be number one under ads My code that creates breadcrumbs is as follows: Tops Shorts Best Fit By Brazil Capris Bia Brazil Sexy Leggings Sexy Workout Clothes 15% OFF I REMOVED CODE FROM WEBSITE FOR NOW UNTIL I FIGURE OUT. HOPEFULLY SOMEONE ANSWERS BEFORE search results change thx.
Intermediate & Advanced SEO | | realmccoy1010 -
Why did this website disappear from Google's SERPs?
For the first several months this website, WEBSITE, ranked well in Google for several local search terms like, "Columbia MO spinal decompression" and "Columbia, MO car accident therapy." Recently the website has completely disappeared from Google's SEPRs. It does not even exist when I copy and paste full paragraphs into Google's search bar. The website still ranks fine in Bing and Yahoo, but something happened that caused it to be removed from Google. Beside for optimizing the meta data, adding headers, alt tags, and all of the typical on-page SEO stuff, we did create a guest post for a relevant, local blog. Here is the post: Guest Post. The post's content is 100% unique. I realize the post has way to many internal/external links, which we definitely did not recommend, but can anyone find a reason why this website was removed from Google's SERPs? And possibly how we should go about getting it back into Google's SERPs? Thanks in advance for any help.
Intermediate & Advanced SEO | | VentaMarketing0 -
Benefits of Rich Snippets for financial products
Does anyone have experience of using rich snippets for non-physical products? Our website offers credit cards comparison service. Do you think that tagging each card's page with rich snippets such as credit card image, name, description and category makes sense? The idea is to make it stand out in the search results.
Intermediate & Advanced SEO | | imoney0 -
Bounce rate and average visit time in an e-commerce site
Dear all, I am managing a Belgian online pharmacy (www.pharma2go.be) . The online pharmacy has a quite high bounce rate (+/- 79%) and low avg. visit time (< 1 minute). This could somehow be related to a choices that have been made in the past to also build the site in English (but without English product texts available - only Dutch and French). The reason is that people all over Europe could order. Another reason could be that also product on prescription are shown which cannot be ordered. This was chosen to still offer the visitors the product leaflets as a service. I am wondering if it would be beneficial for SEO to remove the English version and the on prescription products. At least if this would lower bounce rate and increase the average visit time. Thanks for your input. Kindest regards, Stefaan
Intermediate & Advanced SEO | | stefaanva0 -
What is an acceptable bounce rate?
0% is of course the best case and 100% would be the worst case but what would is considered average. How do you address this subject with your clients?
Intermediate & Advanced SEO | | jjgonza0 -
Rich Snippits - Product Data showing in serps
Google "halloween costumes", see the yandy listing that shows product data and pricing under their listing? How did they do this? I realize its a rich snippit of some kind but i don't see in the code how or where this is. I've yet to see anyone but Amazon influence the SERPS yet with rich snippits. Pretty interesting
Intermediate & Advanced SEO | | iAnalyst.com0