Pro newbie - What is a "campaign"?
-
I signed up three weeks ago and the first email to me begins with:
The first step in PRO is to set up your campaign. Once we start tracking your site and social media accounts, you'll start receiving handy reports of your data. You can also surface site issues right in the app to help you prioritize which fixes you can make for immediate results.
At this point I don't know what kind of "campaign" this is or what the "app" is.
I have also lodged a ticket because something seems to be broken about my Pro status. I can obviously participate here, so I have a Pro status, but at OSE, it says "Social metrics only available to paid Moz subscribers. Learn more" and hit my Advanced Report limit for the day without seeing any such report.
-
The question was more by way of feedback that the welcome email could expand those concepts with a sentence or two as per the above replies. I signed up but then travelled before using the tools three weeks later and was reacting to an article by Chris Warren at Distilled, which sent me to OSE. And that site didn't think I was Pro. I then wondered if I needed to download some app for a phone. Sorry but it was 7 am on a Saturday morning.
Incidentally, having started a campaign, my ""Social metrics only available to paid Moz subscribers" error message went away, so perhaps OSE gets a prod after a campaign is started?
-
Hi Ash, and welcome to Moz! I've flagged this question for the help team to come in and answer, and you should be hearing from them soon about OSE.
Here's an introduction to get you started: http://moz.com/help/pro/introduction.
A campaign is generally the website you're working on, and the app is Moz. This just means to put in the website you're working on and we'll start letting you know about any problems we find.
-
Hey Ash, Welcome to Moz.
Firstly "a campaign" is what you setup to monitor your website's SEO performance. Think of a campaign as like "a project".
"The app" is simply the application/interface where you see all the data pertaining to "the campaign".
If you've not yet setup your first campaign, please go to http://pro.moz.com/campaigns/new and follow the steps.
Once you have a campaign setup go to http://moz.com/pro/home to access it within the app.
Hope that helps,
Woody
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why is my campaign showing old data?
My campaign is stuck in a time-warp. It seems to think it's still May. Why is this? Can anyone help please.
Moz Pro | | rhiannondavies0 -
My home page has an "A" rank in Moz and not ranking in Google.
My home page recently dropped from page one in Google to not being ranked for my top keyword. The page has an "A" ranking in MOZ for the keyword. Is there a way to find out the cause. I did have what looked like a duplicate page for a while 3 months ago when a domain was forwarding to my home page incorrectly. Appeared with second domain name instead of primary. Our business has been 95% through internet leads so quite an issue. Is there anyway to find out what is going on.
Moz Pro | | FredRoven0 -
Cancel my PRO account and process refund, please
Hello SEOMoz folks, I seem to have a weird situation here, and need your help resolving it. The thing is that I received a code for a free 3 month SEOMoz Pro account that I gladly signed up for (who wouldn't considering how awesome SEOMoz is!) That said, I disbanded the startup that I was planning to use the account for several months ago. My 3 month eval ended today and my card was charged $99 because of that. The crux of my problem is that I ought to have cancelled the account long ago which I didn't, and I'e been charged. This is obviously my mistake, but I fervently hope that you guys are able to understand where I'm coming from and help with reversing the charges. To be honest, $99 means a lot to me and I'd very much appreciate if you're able to help me with a refund. I'll continue to be an avid SEOmoz fan (and prospective Pro user) but at this time, I just don't have a need to use the service. Thanks a ton! Siddharth
Moz Pro | | jugaadu0 -
Campaign Crawl
I have a site with 8036 pages in my sitemap index. But the MozBot only Crawled 2169 pages. It's been several months and each week it crawls roughly the same number of pages. Any idea why I'm not getting fully crawled?
Moz Pro | | JMFieldMarketing0 -
Can I export reports as CSV when signed up for pro trial account?
I've signed up for a trial pro account, yet when i try and export a report as a CSV i'm unable. Is this feature disabled for trial accounts? Many thanks, C
Moz Pro | | councilflat0 -
Campaign Crawl Report
Hello, Just a quicky, is there anyway I can do a crawl report for something in a campaign so I can compare the changes? I know you can do a separate crawl test, but it wont show the differences,and the next crawl date isnt untill the 28th.
Moz Pro | | Prestige-SEO0 -
SEOmoz PRO Custom Reports Issues
This post is for all PRO members, On January 2, 2012, we found a serious bug in our custom reporting system that made it possible for some of our customers to see other customers’ custom reports. This affected less than 1% of our customers in total (.6 % to be exact). Fewer than 100 reports could potentially be viewed by another customer. We are taking this matter very seriously. 98 accounts were affected and we will be contacting those people individually via their account email addresses. If you do not receive an email from us, don’t worry - you were not affected. Soon after we discovered the problem, we completely turned off access to these reports; even though people may have been provided access previously, the access was limited to a short time period. They no longer have access to the reports whatsoever. The issue has now been resolved and all reports moving forward are functioning properly. For more information on what caused the issue, how it's been resolved and any other updates on the issue, follow the thread here: http://seomoz.zendesk.com/entries/20836338-custom-reports-issues-resolved. We'll add any updates there. Also, we'd like to have all comments/questions from members in one place, so please use the Zendesk link for comments. We really appreciate your patience while we work through this. If you have any questions or concerns please feel free to contact us at help@seomoz.org - we're always happy to help. Sincerely, Jen Lopez
Moz Pro | | jennita
Community Manager, SEOmoz0 -
Can we assign multiple admins and users with different role in one PRO account?
We wish to give different login details to authorized personnel without handing out the main account ownership login.
Moz Pro | | solution.advisor0