Social Interactions and Social Shares are not tracking any data on our pages Social Dashboard.
-
Any reason why this may be happening?
Social traffic IS tracking data though.
-
Hey Arian,
Thanks for writing in and sorry that the interaction section of your social reports are looking off. Unfortunately, we have some connection issues between our current tool and the APIs for Facebook and Twitter. I'm afraid that the APIs can throw us 503 errors so we aren't able to pull the interactions data through from them. The traffic information actually comes from Google Analytics so this issue wouldn't affect your traffic data.
We are working to fix this issue with the release of Moz Analytics, but I'm afraid that it will continue to be an issue with the PRO platform. I apologize for the inconvenience this causes.
Chiaryn
Help Team Ninja
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moztool and on page ranking matching
How does the Moztool compare and filter the search phrases you enter in your campaign? Or more correctly, will it filter out stop words or is it an exact match? For example I enter a phrase to track that say: "book ski trip austria" Identified in Google I see that most users search for just that "book ski trip austria" But in content, I cant write that as that is uncorrect english and I want to maby write something like: "When you book a ski trip to austria you get..." How will this affect my on page SEO report, will it still match and mark a "V" in done or show a an error? Even more interesting is, what happen if you do phrases in different order like "An austrian skip trip will make you feel..."
Moz Pro | | Macaper0 -
Discrepancy in OSE data
When I look up a domain in OSE, it shows that there are 3K+ links from 349 domains. However, when I download the CSV, I only see around 1,500 links. Why the discrepancy?
Moz Pro | | inhouseseo0 -
Data from Open Site Explorer to Excel
Hello, Im having a problem with the data I pull off from Open Site Explorer. Everytime I download a report in CSV, when I open it in Excel 2007, all the information is like this: http://i.imgur.com/rwMxO.png What can I do to extract the information exactly as it appears in the Open Site Explorer with all the fields in the right place? Tks guys, Regards, Pedro Pereira [](<a href=)" target="_blank">a> rwMxO.png
Moz Pro | | PedroM0 -
Find pages containing broken links.
hi everyone, for each internal broken links I need to find all the pages that contain it. In the Seomoz report there is only a refferer link for each broken link, but google webmaster tools indicates that the dead link is present in many pages of the site. there is a way to have these data with SEOmoz or other software, in a csv report ? thanks
Moz Pro | | wwmind0 -
Duplicate page title
I own a store www.mzube.co.uk and the scam always says that I have duplicate page titles or duplicate page. What happens is thn I may have for example www.mzube.co.uk/allproducts/page1. And if I hve 20 pages all what will change from each page is the number at the end and all the rest of the page name will be the same but really the pages are if different products. So the scans think I have 20 pages the same but I havent Is this a concern as I don't think I can avoid this Hope you can answer
Moz Pro | | mzube0 -
Website traffic data miles behind
Just logged into one of my profiles to review my traffic data and the last traffic is for 9th Jan. Given it is now 22 this is far far from acceptable. Given the high monthly fee charged by this service why is the traffic data so far behind. If other services (cheaper services) can update their traffic data daily or even weekly why should I continue to use SEOMOZ. The rankings, errors etc are all updated for the 21st of Jan so why not the traffic. Your's An unhappy custimer
Moz Pro | | Grumpy_Carl0 -
How often does Organic Traffic Data update?
The latest traffic I see is from week ending 2nd Jan 2011, this seems an overally long time to wait for a traffic update, given that tools such as Raven can provide live stats.
Moz Pro | | Grumpy_Carl0 -
On Page missing keywords
I setup my keywords on SEOMoz properly but the On Page result just shows me 2 keywords instead of the 7 that I set for my campaign. I was expecting the application to score the other keywords on wednesday but it did not add the missing keywords. Is this a bug?
Moz Pro | | netbuilder0