Moz tools are returning "url is inaccessible"
-
Hello everyone,
I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated.
PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google?
Thanks Giles
-
Hi David,
My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP
Thanks
-
Hi Huburtus
Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?
Hope this helps
-
Hallo David,
I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de
Pingdom shows insignificant errors:
http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1
Can you please look into it on your side?
Thank you in advance
-
Awesome Giles!
Cheers
-
Hello Dave,
All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.
Thanks for your effort
Giles
-
Thanks for your help.
Giles
-
Hi Giles
We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!
-
Hello David,
Any luck with your engineers.
Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"
So far the server people are not being particularly helpful?
Thanks
Giles
-
Hi Giles
I will have our engineers take a look and should have a response within 24 hours.
Talk to you soon!
-
Hello Dave,
I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk
Do you have any other ideas of what could be the issue.
Any help would be very much appreciated.
Thanks
Giles
-
Thanks Dave I will look in that direction and let you know giles
-
Thanks thomas
-
Hi Giles!
It appears your site is not reachable via DNS and you would need to contact your hosting provider to resolve. Using a DNS check tool via http://dnscheck.pingdom.com/ the test fails indicating there is no delegation found for the domain: http://www.screencast.com/t/q4r7jGTq
DNSstuff has more details through their test that states: Nameservers were found, but the domain entered is a non-delegating subdomain. This application checks conformance to standards for delegating domains/subdomains, so many of the following tests could fail (SOA for instance). If you have a lot of subdomains that share the same parent nameservers you may want to break these out into separate zones. Creating separate zones reduces the load on your parent nameservers. To create sepeparate zones you must assign this subdomain it's own nameservers responsible for this domain and remove these records from your parent zone. This separate zone must have a primary and secondary (at least) nameservers with different IP addresses and an SOA record must be created that refers queries to the newly created primary nameserver.
Hope this helps!
-
I was able to use open Web Explorer easily on your site
http://www.opensiteexplorer.org/links?site=www.livinghouse.co.uk
your robots.txt file is right here
User-agent: *
Disallow: /acatalog/callmeback.htmlSitemap: http://www.livinghouse.co.uk/sitemap.xml
I would let the Moz help team know.
Sincerely,
Thomas
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Looking for a MOZ pro to hire
Just got MOZ pro and need someone to look things over and give me a list of things to do first. When everyone claims to be an expert online. Any suggestions on who to hire or use?
Moz Pro | | Audio-Bible1 -
Difference keyword tool and related topics
Hello, Can someone explain me the difference between those 2 ? Because to me they are very similar. Thank you,
Moz Pro | | seoanalytics0 -
What all other SEO tool (along with Moz) are you using at your company / SEO Agency / Marketing Agency?
Hello Folks. Let me put it this way. Moz is great. especially, this community of like minded people. But, when it comes to Moz tool's features- it has its own Pros and Cons. And, that's what force us to add other tools to our tool kit. So, just wanted to know what all other SEO tools you use and why??? Let me start this by answering this question: I use SERPed.net as my other SEO tools suite. And the reasons are: It offers 40+ SEO tools ( Few are similar to the ones that I get with Moz, but the other ones that I don't get in Moz are real good. For ex: **Site Auditor Pro, Mobile **Prospector) Along with showing data for their metrics and algos, they pull data from- SEMrush and Majestic SEO. So, I don't need to have subscription of these 2 tools and still I get the data from them. A big money saver 🙂 Let's start this interesting thread 🙂
Moz Pro | | w1t1 -
Keyword Difficulty Tool not workin
Keyword Difficulty Tool has been down for two weeks, customer help does not reply to my emails, whats going on SEOmoz? the customer service used to be much better.
Moz Pro | | Thommas0 -
"Too many on page links" phantom penalty? What about big sites?
So I am consistently over the recommended "100 links" rule on our site's pages because of our extensive navigation and plentiful footer links (somewhere around 300 links per page). I know that there is no official penalty for this but rather that it affects the "link juice" of each link on there. I guess my question is more about how places like Zappos and Amazon get away with this? They have WAY over 100 links per page... in fact I think that Zappos footer is 100+ links alone. This overage doesn't seem to affect their domain rankings and authority so why does SEO moz place so much emphasis on this error?
Moz Pro | | kida12meyer0 -
Does Moz track SERP in Google Places?
Hi, how are you? I wanted to ask you if the rankings that Moz shows include the results from Google Places that sometimes appear in the SERPs. Thanks in advance1 Ariel
Moz Pro | | arielbortz0 -
301 finder SEO Tool
Hi there, I´m looking for a tool, which shows all 301 redirect links to a domain. Have some competitors which haven´t many links but have quite good rankings. I suppose they have some 301 redirections... Thanks!
Moz Pro | | TheLastSeo0