Not receiving emails from Fresh Web Explorer
-
Hi
I set up several alerts on the Fresh web explorer - however I haven't received emails and these we're set up over a month ago.
What email address do they come from - I have checked my junk folder but I am thinking I might need to whitelist the email with the developers to receive the emails.
Thanks
Andy
-
Thanks, I have sent an email and hope to get this resolved soon
-
Could you send us an email at help@moz.com so we can investigate? This will likely need more detail than we'll want to get into in a public forum. Unfortunately, with a holiday weekend here, the response may be a bit delayed, but we will get back to you. I just don't have the tools available to me to look into it. Thanks so much!
-
in that case, I am not receiving any alert emails.
If I go into the alerts I can see there was data, but I am not receiving the emails. Do you know of any reason why this might be.
Thanks
Andy
-
I've been getting mine. It's from noreply@moz.com, and subject is "Fresh Alert: [term]". Just got one this morning. They're usually sent around 1am, Seattle time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keyword Explorer how can I uncover all phrases relating to a single keyword?
From what I can see in Keyword Explorer you cannot enter a single keyword and uncover all search phrases that include this word. Or at least when I try to "Display keyword suggestions that" and select "only include keywords that contain all the query terms" and then enter a keyword. I cannot find a phrase in the list even when I can find it via a different search when if I type it directly.
Moz Bar | | GrouchyKids0 -
Keyword explorer tool - keywords by domain functionality
Hi, We have issues with the new searching for keywords by root domain functionality in keyword explorer. We are based in Australia and need rankings for google.com.au, which is what we have set up within our MOZ campaign ranking reports. The explorer tool rankings are way off and not accurate for our site's actual rankings. Also, many of the top, high volume keywords that we are tracking and for which we rank on first page for are not even appearing when I do an explorer search using our root domain. Is the root domain functionality within keyword explorer providing results based on google.com rather than google.com.au? Does this mean that if we are outside the US that we can't use the tool as it is not accurate? Cheers, Damien
Moz Bar | | Devenish0 -
Fresh Web Explorer
I'm constantly getting the 'Oops something went wrong!" notification when using fresh web explorer - I can usually get a handful of searches before this error pops up but when it does I find I can't search for anything for a couple of hours. This happens more frequently when I use "keyword". Any suggestions on how to resolve?
Moz Bar | | RayflexGroup0 -
Error Code 803: Incomplete HTTP Response Received
On 5 pages on our site we've got an Error Code 803: Incomplete HTTP Response Received. We checked the network interface within the browser inspector, which did not return any errors, this would mean than there were no issues with retrieving resources from the server. In the console log there are no errors also. We also inspected the URL bar settings and can see each page is loaded under a secure connection with no errors. When using http://www.webconfs.com/http-header-check.php there was a "HTTP/1.1 301 Moved Permanently" issue. A little in the dark on what to do next. Any help would be amazing!
Moz Bar | | EdLongley0 -
Why is Volume Data Vastly Different in Keyword Explorer Lists than Manual Search?
I have created a number of lists in the new Keyword Explorer tool, and finally had a chance to put them into my company documents. I noticed a drop in some keywords which I assumed (rightly so) was incorrect. For example, in my "list" I have the keyword mixed media. When I export the CSV it shows a volume range of 0-10. If I type just that keyword into the explorer I get a range of 4.3k-6.5k for mixed media, which is where I would expect it to be. (https://moz.com/explorer/overview?locale=en-US&q=mixed+media) This issue happened to about a dozen keywords at least in my list, and most of them are that major of a difference. Any idea what is going on here?
Moz Bar | | M_D_Golden_Peak0 -
How to use Fresh WebExplorer
I want to search some links by using fresh web explorer but when i implement a keyword or keyterm i desire then it shows a lots of link but most of it are not relevant for me.What should i do ? It will be very great i any body suggest me how can i get rid of this problem or any other tools which can help me .
Moz Bar | | Showhow20 -
How can I add another email address so they can receive Fresh Explorer alerts?
How can I add another email address so they can receive Fresh Explorer alerts?
Moz Bar | | intelligencebank0 -
Open Site Explorer Problems
I've been checking open site explorer for months now. It doesn't show any changes in the number of root domain links to any of my pages, even though webmaster tools shows a substantial increase in root domain links for each of these urls. Open Site Explorer doesn't seem to be updating. According to Moz, my site is regularly indexed by Moz. But the numbers don't change. I've tested this on a few other sites as well with the same results. How do I get OSE to update the numbers for a particular website?
Moz Bar | | zagginc0