Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Has anyone had issues with Bazaarvoice and schema.org?
-
About a year ago we started using Bazaarvoice to get reviews for our products, and it has been great as far as accumulating content, but Google is not taking the schema.org data and displaying it on the SERP. Someone has told me it is because we are offering multiple products, or that our schema.org tags are incorrect but when I compare our code to other travel sites it seems like everyone is doing something different. This is especially annoying since the Google schema markup check says everything is fine.
Does anyone have any advice or similar experiences? Thanks.
-
Hi Justin,
Some of our team picked up on this question and asked me to send you a quick response.
In Schema.org markup, you only should declare one product per page, and you have two. Although the Rich Snippets testing tool will say the markup is “All good”, Rich Snippets will not show in the SERP. Then, it looks like your individual reviews aren’t nested correctly inside of the schema.org/Product tag – that could be causing an issue as well.
We’ll follow up with you through our Support team! Definitely want to get this working with you.
-
Hey,
This is actually Justin Harney (in house SEO) posting. I'll have to change the account name to represent that. Richard is the CEO here.
Here is an example of two sites (the first one is ours) where reviews are not appearing in SERPs vs.one of our competitors where they are:
our site: http://www.tripcentral.ca/vacations-packages_00_03_MO_gran-bahia-principe-jamaica.html
competitor example: http://www.cheapcaribbean.com/deals/grand-bahia-principe-jamaica-deals.html
-
Hi Richard,
Are you able to share the site we're talking about here? That would make it easier for us to help you with feedback on the specific example.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Discovered - currently not indexed issue
Hello all, We have a sitemap with URLs that have mostly user generated content. Profile Overview section. Where users write about their services and some other things. Out of 46K URLs, only 14K are valid according to search console and 32K URLs are excluded. Out of these 32K, 28K are "Discovered - currently not indexed". We can't really update these pages as they have user generated content. However we do want to leverage all these pages to help us in our SEO. So the question is how do we make all of these pages indexable? If anyone can help in the regard, please let me know. Thanks!
Technical SEO | | akashkandari0 -
Robots.txt in subfolders and hreflang issues
A client recently rolled out their UK business to the US. They decided to deploy with 2 WordPress installations: UK site - https://www.clientname.com/uk/ - robots.txt location: UK site - https://www.clientname.com/uk/robots.txt
Technical SEO | | lauralou82
US site - https://www.clientname.com/us/ - robots.txt location: UK site - https://www.clientname.com/us/robots.txt We've had various issues with /us/ pages being indexed in Google UK, and /uk/ pages being indexed in Google US. They have the following hreflang tags across all pages: We changed the x-default page to .com 2 weeks ago (we've tried both /uk/ and /us/ previously). Search Console says there are no hreflang tags at all. Additionally, we have a robots.txt file on each site which has a link to the corresponding sitemap files, but when viewing the robots.txt tester on Search Console, each property shows the robots.txt file for https://www.clientname.com only, even though when you actually navigate to this URL (https://www.clientname.com/robots.txt) you’ll get redirected to either https://www.clientname.com/uk/robots.txt or https://www.clientname.com/us/robots.txt depending on your location. Any suggestions how we can remove UK listings from Google US and vice versa?0 -
Redirect and ranking issue
Hi there - was wondering whether someone might be able to help. For a period of a day and a half, all the traffic to our website's blog articles were mistakenly being redirected to our homepage. A number of these articles ranked in the top 5 in Google worldwide for their targeted keywords, so this was a considerable amount of organic traffic that was instantly being redirected. It was a strange site glitch and our web team rectified the error, but now all these articles have disappeared from Google rankings (not visible anywhere in the first five pages). I'm presuming this must be linked to this redirect issue - we've been advised to wait and see whether Google restores these rankings, but I'm still concerned as to whether this represents a more serious problem? We have re-indexed the pages we are most concerned about, but am not sure whether there is anything else obvious we should think to do. If anyone has any thoughts, I'd be happy to hear them!
Technical SEO | | rwat0 -
Duplicate Content Issues with Pagination
Hi Moz Community, We're an eCommerce site so we have a lot of pagination issues but we were able to fix them using the rel=next and rel=prev tags. However, our pages have an option to view 60 items or 180 items at a time. This is now causing duplicate content problems when for example page 2 of the 180 item view is the same as page 4 of the 60 item view. (URL examples below) Wondering if we should just add a canonical tag going to the the main view all page to every page in the paginated series to get ride of this issue. https://www.example.com/gifts/for-the-couple?view=all&n=180&p=2 https://www.example.com/gifts/for-the-couple?view=all&n=60&p=4 Thoughts, ideas or suggestions are welcome. Thanks
Technical SEO | | znotes0 -
Canonical issues using Screaming Frog and other tools?
In the Directives tab within Screaming Frog, can anyone tell me what the difference between "canonicalised", "canonical", and "no canonical" means? They're found in the filter box. I see the data but am not sure how to interpret them. Which one of these would I check to find canonical issues within a website? Are there any other easy ways to identify canonical issues?
Technical SEO | | Flock.Media0 -
Schema, aggregate ratings and trustpilot
Hi! I'm looking to include rich snippets on some of my product sites, such as price etc. In addition, it would be nice to include our overall ratings (from Trustpilot) on the different pages.
Technical SEO | | eyephone
However, I've been looking all over, and haven't really found a clear answer, as to if this is even in adherence with the Google guidelines. As it is our company overall, and not the specific products that are being rated, I have done it likes this (on product pages): name of organization
248
8,2
10. other product-specific information Would this be against guidelines?0 -
Can Google Read schema.org markup within Ajax?
Hi All, as a local business directory, we also display Openinghours on a business listing page. ex. http://www.goudengids.be/napoli-kontich-2550/
Technical SEO | | TruvoDirectories
At the same time I also have schema.org markup for Openinghours implemented.
But, for technical reasons (performance), the openinghours (and the markup alongside) are displayed using AJAX. I'm wondering if google is able to read the markup. The rich snippet tool and markup plugings like Semantic Inspector can't "see" the markup for openinghours. Any advice here?0 -
Schema for Price Comparison Services - Good or Bad?
Hey guys, I was just wondering what the whole schema.org markup means for people that run search engines (i.e. for a niche, certain products) or price comparison engines in general. The intend behind schema.org was to help the engines better understand the pages content. Well, I guess such services don't necessarily want Google to understand that they're just another search engine (and thus might get thrown out of the index for polluting it with search result pages). I see two possible scenarios: either not implement them or implement them in a way that makes the site not look like an aggregator, i.e. by only marking up certain products with unique text. Any thoughts? Does the SEOmoz team has any advice on that? Best,
Technical SEO | | derderko
schuon0