Moz Crawl - 804 : HTTPS (SSL) error encountered when requesting page.
-
Got an issue sending a Crawl Request to https://www.usernamebuddy.com/ "
"804 : HTTPS (SSL) error encountered when requesting page." I have tried to recrawl several times now same issue keeps occurring.
I cannot see an error when I access the site am I missing something, if so how can I diagnose the issue and sort the problem?
I have reviewed the source and cannot use any http: resources.
-
Thanks for the quick reply Tawny.
-
Plans to upgrade the Crawl Test aren't on the road map as far as I know — our engineering resources are devoted to other areas of the tools at the moment, and the Crawl Test is pretty low priority compared to some of the sweet new things the engineers are working on at the moment. I'm afraid I don't know when or if the Crawl Test will be updated to handle SNI settings. Sorry I can't give you a solid timeframe!
-
Hi Tawny,
At some point is the Crawl Test going to be upgraded so it can be used on sites with SNI? SSL/TLS is becoming di rigueur, which definitely will mean more sites on SNI, and it would be nice to have the ability to perform on-demand scans.
Thanks,
Jason -
Thanks Tawny.
-
Hey there! Tawny from Moz's Help Team here.
The reason you're getting those 804 errors is just like Joe Stoffel has suggested — SNI settings and our old crawler's inability to handle SNI compatibility settings. The new crawler, which populates data for the Site Crawl section of a Moz Pro campaign, doesn't have this issue — we've developed a solution for it and the issue is solved for campaign crawls. It's just out Crawl Test tool that still uses our old crawler and can still run into those errors.
Unfortunately, there's not much of a workaround I can offer for this one; the Crawl Test will continue to have those 804 errors and not be able to crawl any further into your site. I would recommend setting up a Moz Pro campaign for any sites you need to see Site Crawl data for.
I hope this helps! If you still have questions, feel free to drop us a line at help@moz.com and we'll do our best to sort everything out with you.
-
Hi there,
I think you may find the answer in this Moz thread: - 804 HTTPS (SSL) error. Are you using SNI for your security certificate? That seems to be a common issues.
Other resources to help you with this issue:
How Do I Troubleshoot 804 HTTPS Crawl Error?
Moz Pro, our web crawler, and sites that use SNI (804 HTTPS SSL) error
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can a page have high Google/ organic traffic but show no ranking keywords in Moz?
We have a page on our website with a higher than average number of pageviews, 85% of which came from Google organic search. When I research this page by entering the URL into the "exact page" keyword research tool, Moz says it has no ranking keywords. How can a page be earning organic traffic without ranking for any keywords?
Moz Bar | | baystatemarketing0 -
If we put the disavow links in google, does MOZ crawl the same links?
I have put bad or spam links in disavow file, but still showing in MOZ backlinks. So, I want to know that Why is MOZ not removing the spam links from their system?
Moz Bar | | insidewebanalytics0 -
Page Authority drop to Zero with new Moz crawl
My Site having page authority about 15 to 17 and i added many new pages in end of November. Everything is fine in December Moz Crawl update (Page Authority - Domain Authority) but in recent update my DA id drop 3 points and all my pages authority vanished drop to 1. Can anyone help me out to understand whats going on there!!!
Moz Bar | | signsny0 -
On page grader tool - ip address
Does anyone know Moz's IP address for the above tool so I can give it access to a staging area of our site?
Moz Bar | | Jennie050 -
Find SEO errors
Hi, I have a Moz Pro account. Is there any way to automatically find images without ALT tag, and also noindex/nofollow pages? Cheers,
Moz Bar | | viatrading10 -
Deleting old obsolete pages from the Page Grades section?
Last year we did a total site overhaul, moving from an old ASP site setup to a new WordPress set up. I notice that there are still a handful of old ASP pages being graded still - and turning up as F of course. I tried marking them and deleting them, but hitting delete makes the check box clear, but does not remove the page. How do I get them totally out of grading circulation? Also, some of the links are showing with session info and extra unnecessary characters - how can I clean those links up?
Moz Bar | | OBIAnalytics1 -
Moz not crawling opencart product pages
hi, i have waited for over 2 weeks now and the crawler only got 8 pages, and is not getting all the open cart pages and products. any idea of what can be wrong? im using joomla 2.5.11 and mijoshop 2.0.5 (which uses opencart 1.5.5.1). thanks
Moz Bar | | marlvass10 -
Why do the crawl diagnostics indicate duplicate page content among blog postings hosted by WordPress?
Does anyone know why the crawl diagnostics indicate duplicate page content regarding the blog we are hosting on WordPress? And does anyone know how to fix this issue? The content is not, or does not appear to be duplicate.
Moz Bar | | AndreaKayal0