SEOmoz toolbar log in chrome wonky!
-
In Chrome, I'll start off not logged in to the toolbar.
- I'll click log in which forwards me to the SEOmoz login page.
- I'll login.
- Sometimes the toolbar will reflect this login and the metrics will poplulate in the PA and DA, other times it won't.
- If I navigate to another page within the same tab, it may show metrics still, but it is also just as likely to show that I'm not logged in.
- If I open a new tab, the toolbar will show that I'm not logged in. I click the log in again but when directed to SEOmoz, it'll show that I'm already logged in.
I haven't been able to pinpoint exactly when it'll work and when it won't. Seems a bit random, so am wondering if anyone else has experienced this issue and has been able to solve this logged in / not logged in problem.
As a note, anytime I navigate back to the SEOmoz site, whether by opening a new tab or a new window, the SEOmoz site does show I'm logged in, while the toolbar shows I'm not. You can see a demonstration of the simultaneous logged in SEOmoz site and logged out SEOmoz toolbar in the attached screen shot.
UPDATE
Also having similar issues in firefox. Am wondering if this has anything to do with the fact that I changed my email address within the past few weeks.
-
Hi Steven,
As this is a year-old thread, it's not going to get too much attention. Can you please send an email to our help team at help@seomoz.org and let them know about this?
Thanks!
-
This is also happening to me, but my email address has always been the same.
When I click on the log in button nothing happens. Regardless if I am logged into the seomoz website.
Please help.
-
This was fixed by the SEOmoz team by the way. It was caused by a change in my email address.
-
Hmm darn! Your best bet would probably be to open a support ticket. I'll go ahead and open one for you with your original question posted.
Jen
-
Thanks for the reply Jennifer,
I did check the third-party cookies and I had my Chrome set to allow cookies by default, the "Allow local data to be set" option.
The firefox link was broken, but I did check my Firefox and I have third-party cookies enabled as well.
-
Hi Greg!
Sorry about the troubles you're having. One thing you want to check in both browsers is that you have "third-party cookies" turned on since the login needs to resonate between more than one site.
Here are the steps for Firefox: http://support.mozilla.com/en-US/kb/Enabling and disabling cookies and for Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
Hope this helps!
Jen
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SeoMoz: Competitive domain analysis report doesn't add up?
Hi, When I check OSE against the Competitive Domain Analysis report in my account the numbers are way off. If the CDA report was 100%, OSE is showing 30% of that. I'm looking at linking root domains with no filters applied. Is the data not pulled from the same db? Thanks.
Moz Pro | | Bondara0 -
Order of urls in SEOMoz crawl report
Is there any rhyme or reason to the order of urls in the SEOMoz crawl report, or are the urls just listed in random order?
Moz Pro | | LynnMarie0 -
Does SEOmoz give a way to know what link on what page produces the 404 errors that SEOmoz is telling me I have??
SEOmoz gives me a report of 404 errors on my site. Do they give a way to know from what link on what page produces the error?
Moz Pro | | MeridianGroup0 -
Seomoz toolbar - Server location
Hello, We target french countries and it seems IP server location is important. So we took some hosting at Planete Hoster (located in Canada) with French IP, but our seomoz toolbar says our website is located in Canada 😞 See: http://www.aupaindantan.fr/ Could you please explain? do we need to change the hoster and to take one in France or this one is ok? Thank you for your answer
Moz Pro | | ahernoux0 -
How long does the seomoz crawl take?
It's been doing it's thing for over 48 hours now and Ive got less than 350 pages... is this norma? It's NOT the first crawl.
Moz Pro | | borderbound0 -
Can SEOMOZ do Local SEO ?
Most of our clients are local but we can not get local or regional (for example VA State or Washington DC) SERP results within SEOMOZ. it would be nice to create custom search profiles based on region (State or County) and track SERP within SEOMOZ. Ranking reports and even keyword difficulty analysis etc. within SEOMOZ are misleading for local web sites. SEOMOZ default site setup assumes every business doing SEO serves all over the US. I think it will be very beneficial if we have a choice to select State or County of local web sites during initial campaing set up at SEOMOZ. what do you think? do you know any work around of this problem? Thanks,
Moz Pro | | CertifiedSEO
Lewis2 -
SEOMOZ tools are not helping!
So, I have a website www.mobikwik.com which provides mobile phone topup in India. I signed up for SEOMOZ Pro membership a little less than a month ago. For all our competitors , which rank above us in google as of today , I checked out two things a) competitive link analysis and b) on-page optimization. On b) , our home page had the best optimization for targeted keywords and the best score amongst all competitors who ranked above us. On a) , linkscape tools showed our moztrust and mozrank to be the best. Except for 2 competitors, our domain authority was also better than the rest. Inspite of all this, our website is ranked no more than 6 on google for all targeted keywords. We have the best quality links amongst our competitors. I am at a loss to understand this and how to improve our ranking. I have to make a decision whether to renew my SEOMOZ membership in 2 days time. Please help me decide!
Moz Pro | | mobikwik0