Seomoz logging in
-
Hey,
The seomoz toolbar was permenantly logged in. But for some reason after a period of inactivity it now logs out and I have to relogin. I'm using firefox, what could be causing this?
-
Hey Gareth,
It actually looks like we are having a universal issue with the expiration cookie on our site. We are currently looking into the issue and are working on fixing the problem as soon as possible.
Thank you for your patience while we work on this problem.
-
what about chrome?
-
You're welcome, Peter. You should be able to change your cookie setting in Firefox 12 by going to the options section listed in the orange "Firefox" drop down at the top left of your browser. This is definitely where you find the settings on a PC, but I think it may be different on a Mac.
-
thanks chiaryn, does anyone know where the option is to change cookie settings in Firefox12? I cant seem to find it.
-
Hey Peter,
I see that you are being logged out in Firefox. If you've upgraded to Firefox 12, they have changed their default settings to clear cache and cookies each time the browser is closed, so you may need to change the default so that it doesn't remove the cookies each time you close the browser.
I hope this helps!
Chiaryn
-
Same Log Out issue using IE as well.
-
I've been having similar problems, although not just with the Moz toolbar, but with the whole site.
I emailed support and they are doing some changes with cookies, see below. Also the info about Firefox could be relevant, but i haven't tried as yet.
Hey Justin,
We have updated the way we handle cookies and currently if you visit the Q&A forum it will reset the remember me option. This is because Q&A is a separate application and the updated hasn't rolled out to it yet.
Another thing you will want to check those is your cookie settings. When upgrading Firefox it will reset your cookie settings to clearing them when the browser closes. Regardless, what browser you are using it is good to go check out those settings.
We will have the Q&A issue fixed soon though!
Kenny
Hope this helps
-
Same, I use chrome and always logged out. Asked tech help but said check cookie settings... but all seems ok
-
I use Chrome and the same thing is happening to me, even with the "remember me" box checked.
-
I am being logged out too.
If possible I would like to remain logged in.
-
I've noticed the same problem with the site. I wonder if it's related to the other issues SeoMoz has been having lately.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is there a way to export keywords from SEOMOZ?
Hi, is there a way to export keywords of a campaign in SEOMOZ? The other way around to import including labels? Best
Moz Pro | | ValerieSchmidt0 -
Can't log into Firefox MozBar
I just downloaded and installed the MozBar for Firefox, but it will not let me login to my account. The Log In button is gray and none of the buttons do anything when I click on them. Please help! Thank you,
Moz Pro | | Instabill
Meghan0 -
Can Google see all the pages that an seomoz crawl picks up?
Hi there My client's site is showing around 90 pages indexed in Google. The seomoz crawl is returning 1934 pages. Many of the pages in the crawl are duplicates, but there are also pages which are behind the user login. Is it theoretically correct to say that if a seomoz crawl finds all the pages, then Google has the potential to as well, even if they choose not to index? Or would Google not see the pages behind the login? And how come seomoz can see the pages? Many thanks in anticipation! Wendy
Moz Pro | | Chammy0 -
Can I combine SEOmoz Campaigns.
Basically I am in internal SEO. We subscribe to SEOmoz and we have 5 campaign spots. each with their own allocation of keywords. Ideally I only want to track our site and not 4 other's. I've currently setup the campaign a couple of times with different keywords, but it would be much better if I could choose what allocates to what. I.e. 2 campaign tokens to one site and 3 to another or just 5 to one site. Is this possible, and if not why not?
Moz Pro | | DaveDawson0 -
Will SEOMoz offer URL data relating to Bot visits
Does SEOMoz in the future plan to report on Bot visits for each URL, when they are spidered and when they appear in for example Google's index ?
Moz Pro | | NeilTompkins0 -
Question to SEOMOZ when will the On-Page Optimization tool be Updated
Hi, When will your On-page Optimization Tool be updated to reflect the Over Optimization Penalty which is coming. I would think that grading out at an 'A' will have adverse effects.
Moz Pro | | Bucky0 -
Can 2 people from our company use the SEOMoz toolbar?
Hello, I've got SEOMoz Pro Can 2 of us use the search toolbar at once, or do we need to pay twice? Thanks! Bob
Moz Pro | | BobGW0 -
Drastic Difference between Ranking in Seomoz Keyword Ranking and non-personalized Google US Search
Hi everybody, for some of our keywords we saw a huge drop in ranking in the Seomoz Dashboard, yet when performing a non-personalized Google US search we still hold our old positions. Now, I am worried whether this is an upcoming Google penalty or just some bug in the latest crawl. Did anybody ever experience something similar and how could we find out if we were indeed penalized by Google (as we did some major linkbuilding campaign for these keywords recently)? Cheers and a major thanks for your suggestions, Tobias
Moz Pro | | space560