Moz tools are returning "url is inaccessible"
-
Hello everyone,
I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated.
PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google?
Thanks Giles
-
Hi David,
My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP
Thanks
-
Hi Huburtus
Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?
Hope this helps
-
Hallo David,
I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de
Pingdom shows insignificant errors:
http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1
Can you please look into it on your side?
Thank you in advance
-
Awesome Giles!
Cheers
-
Hello Dave,
All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.
Thanks for your effort
Giles
-
Thanks for your help.
Giles
-
Hi Giles
We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!
-
Hello David,
Any luck with your engineers.
Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"
So far the server people are not being particularly helpful?
Thanks
Giles
-
Hi Giles
I will have our engineers take a look and should have a response within 24 hours.
Talk to you soon!
-
Hello Dave,
I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk
Do you have any other ideas of what could be the issue.
Any help would be very much appreciated.
Thanks
Giles
-
Thanks Dave I will look in that direction and let you know giles
-
Thanks thomas
-
Hi Giles!
It appears your site is not reachable via DNS and you would need to contact your hosting provider to resolve. Using a DNS check tool via http://dnscheck.pingdom.com/ the test fails indicating there is no delegation found for the domain: http://www.screencast.com/t/q4r7jGTq
DNSstuff has more details through their test that states: Nameservers were found, but the domain entered is a non-delegating subdomain. This application checks conformance to standards for delegating domains/subdomains, so many of the following tests could fail (SOA for instance). If you have a lot of subdomains that share the same parent nameservers you may want to break these out into separate zones. Creating separate zones reduces the load on your parent nameservers. To create sepeparate zones you must assign this subdomain it's own nameservers responsible for this domain and remove these records from your parent zone. This separate zone must have a primary and secondary (at least) nameservers with different IP addresses and an SOA record must be created that refers queries to the newly created primary nameserver.
Hope this helps!
-
I was able to use open Web Explorer easily on your site
http://www.opensiteexplorer.org/links?site=www.livinghouse.co.uk
your robots.txt file is right here
User-agent: *
Disallow: /acatalog/callmeback.htmlSitemap: http://www.livinghouse.co.uk/sitemap.xml
I would let the Moz help team know.
Sincerely,
Thomas
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Setting up MOZ to run on Staging
Hi Moz, We would like to setup Moz to run on our Staging Server. This would be extremely valuable as it alerts us to new SEO issues/risks in a controlled and secure environment that is not exposed to production. Our internal team has recommended potentially setting up a reverse proxy server that will validate either via Moz's/Rogerbot's http header or IP and allow Moz access to our Staging environment to crawl. Is this something that we can setup with Moz? Are there other ideas to enable Moz to crawl our Staging server?
Moz Pro | | kriskunisch0 -
Moz Crawl Report more urls?
Hi. I have used Moz Crawl Test and get my 3,000 urls crawled no issue. However, my site has more than that, is it possible to crawl the entire website? Alot of the crawl urls in the Moz test are search string urls and filters so Ive probably wasted about 2,500 urls on filter urls. Any advise or alternative software that wont cost a fortune?
Moz Pro | | YNWA
Thanks0 -
A tool to tell a websites estimated traffic
I am new to Moz (as a member), so I am not sure if Moz has a tool that I need. I don't want this post to be about self promotion, so I will keep it short. Our business helps increase conversions and sales for online businesses. Our ideal prospects belongs to some key categories of businesses like ecommerce, saas etc. However, I would like to know the estimated volume of traffic for a website before approaching them and introducing our service. So if there was a tool I could use to estimate the volume of visitors a specific website receives on average a day or month, it would be hugely beneficial.Obviously, these are prospective clients, so we do not have access to their system or their analytics. I just want to get an estimate. So for example, if I entered the domain abc.com into the system, I would hope it could tell me, that abc.com gets an average of 900 unique visitors a day. I don't need too much detail like geographic locations etc, but it would be a bonus having that additional information. I also don't mind paying for a tool that's quality. So it doesn't have to be free.
Moz Pro | | RyanShahed0 -
Discrepancy between the Moz Trust Number and Chart, same thing for Moz rank.
I am showing a difference between my Moz rank and Moz Trust Number and their respective charts. Is anyone else seeing this issue?
Moz Pro | | EcommerceSite0 -
What SEO Tools Do You Use?
Things changed a bit for me when Raven Stopped using google and SemRush data and I haven't exactly found a solution I'm happy with so Just wanted to use what people use alongside SEOMoz, or what they use instead of certain parts of SEOMoz. Before I was using Raven Tools, Screaming Frog SEO Crawler but currently I'm using Screaming Frog SEO Crawler, SEOMoz (trial), and SerpIQ (trial).
Moz Pro | | GBabyWilson0 -
Redirect analysis tool
I'm looking for a tool like this: http://www.internetofficer.com/seo-tool/redirect-check/ that can check hundreds/thousands of URLs and give me a report as to which ones have been redirected. Does anyone know of something that can do this?
Moz Pro | | glass010 -
SEO MOZ keyword ranking tool
Hi Guys, Can anyone please help me! I have a client that has two web pages that he wants optimising, one page is the home page and the other page is within the page.. Does anyone know if the SEO MOZ ranking tool only looks at the home page for jeywords or will it look at what ranking is the the other page within the website?? Or do I have to set up separate campaign jut for one page within the website?? Can anyone answer this please? Thanks Gareth
Moz Pro | | GAZ090