Where do the Facebook star ratings come from?
-
I have a client whose FB page has a 5 star rating (apparently from 5 reviews) but I have no clue from where they are aggregated? I tried Google-ing for answers with no luck!
Any idea?
This is the page I am referring to...
-
Cool stuff, thanks guys!
-
Hi Ricky-
I don't think it's THAT surprising. The 41 fans are probably real fans so a few of them may have taken a second to hit a button and give them a rating.
I felt the same was as you at first when we had almost 2000 ratings with just under 22,000 fans. Especially since most of my competitors had less reviews and more fans. Other people have suggested to me that the difference is that our fans are "real fans", as in we earned them and that a few of my competitors have "bought fans", which are unlikely to offer any real value and rating.
Good Luck
Ken
-
Hi Ricky,
Facebook at times asks people to review, especially if its just a star rating from a user it just takes 1 click. With this understanding its very likely actually.
-
Hmmm..are we sure they aren't tying in any third party reviews? My client has 5 reviews and only 41 "likes"...seems unlikely, right? (Also none have comments etc. and you can't find them anywhere on the page aside from the star rating)
-
Ken is on the spot, if the reviewers just click the start rating when they are prompted for a review. The start rating will show up with no review displayed, however if a person leaves an actual text review along side the star rating. The reviews will show up in the top right just like Ken attached!
Hope this helps!
-
Hi-
If the reviewer leaves a comment about the review, you can see it in the reviews section of their facebook page. I have attached a sample from our facebook page to give you to see.
Ken
-
For location pages, Facebook users can give the location a star rating on their page (if you visit the page, you should see it on the right hand column). Facebook will also prompt users to rate places they've visited in the right sidebar. I'm not aware of anywhere you can go to view the reviews, it just appears as a star review at the top of the page.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook Name Change and Effect on SEO
Hey Mozzers! Trying this one again as my timing was probably pretty bad with Easter. Working with a company who has about 20K followers on Facebook and about 500 backlinks to their current facebook page. They want to change the name of the page to better reflect the business. I need to advise on this but I'm not sure of and how it will effect them. Any one had any experience in this area?
Social Media | | wearehappymedia0 -
Facebook News Feed - Proximity as a Factor?
I just got back from a conference in Florida and since being back am seeing many of those industry friends showing up in my Facebook feed with much more regularity than usual - is Facebook using proximity between devices in delivering who shows up in the news feed?
Social Media | | Leithmarketing0 -
Facebook shares/likes not showing correctly
Hi guys, I've been running searches on Opensiteexplorer for our site www(dot)mobileunlocked(dot)com and am seeing Facebook shares as 21 and 0 Likes. However, we have 2857 people who have liked our page on Facebook. I'm concerned that the search engines also aren't seeing our relationship with our true number so is there anything I can do to make sure this is being picked up? Thanks.
Social Media | | purpleindigo0 -
Tools for Automating Facebook Posts?
Hey Mozzers, We're revamping our social media campaign, and I'm looking for a tool that will allow me to schedules social media posts (Facebook specifically) in advance, so I'll only have to knock them out once a week. A cursory Google search has provided me with some options (HootSuite, etc) but I'd love to hear from people who actually use these services. What's your social media automation tool of choice, and how has it worked out for you? Thanks!
Social Media | | ClarityVentures0 -
How do I track my Facebook page rank?
Hey guys, Probably a newbie question, but I'm wondering if there's a way to track Facebook (or other offsite profiles that I own) pagerank along with my domain? I'm working on a project right now where I noticed we're not on the front page for our search term, but our Facebook page is. It would just be helpful to have that info for a more complete SEO picture. Thanks!
Social Media | | somacore
Mike0 -
Good idea to include links in Facebook posts teaser-text?
Hi guys, I'm wondering; is it a good idea (for the engines primaliry) to include links with targeted keywords in facebook posts. From a user perspective I would say it's not desirable. But I'm wondering how Google and co treat links which they find there. They are nofollowed, yes. They are indexed however but when I want google to show me the text-only version of the cached page I receive an 404 error which is odd. Anybody else getting the 404 from google? Eg. clicking on this cache-URL: https://webcache.googleusercontent.com/search?q=cache:jsC_26QVKbgJ:www.facebook.com/echoonline/posts/156674087731661+site:facebook.com/echoonline&cd=3&hl=de&ct=clnk&gl=de&client=firefox-a and then on "text only" leads to this page which does not exist: https://webcache.googleusercontent.com/echoonline/posts/156674087731661?_fb_noscript=1 Looking forward to your ideas on this topic.
Social Media | | jmueller0 -
What can be done to optimise a Facebook fan page for search?
I was wondering if there are any tips to help a FB page rank well for a given search term? Any help welcome! Adam
Social Media | | adamlewis100 -
IFrame facebook fanbox and tweet blocks
I am looking for a Facebook fanbox display, and a recent tweets display which looks nice and uses an iframe. The reason I desire an iframe is to eliminate these otherwise followed links which I do not necessarily endorse. When you use a facebook fanbox, if 12 users are displayed then you have an extra 12 links added to your page. When you use a recent tweet display then each tweet, depending on your configuration, can offer many links. The tweeter's avatar is a link along with the sender's name and any links added to the message.
Social Media | | RyanKent0