Cannot add new campaigns
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http://analytics.moz.com/campaigns/new
I cannot add new campaigns. The bar just keeps loading and loading and stops there. -
Hi Kevin,
This is Michael on the Moz Help Team! Sorry to hear about the trouble you're having adding a campaign. I had a look at your account and I was able to add a "Moz Test" campaign without any issue - you can delete it once you confirm that it exists in your account.
It's hard to say exactly what is going on here but it COULD be browser related. Our tools are optimized for Firefox and Google Chrome so you'll want to be sure that you're using one of those 2 browsers. In addition, certain add-ons and browser extensions can cause performance issues in Firefox & Chrome, so disabling them while you try to add another campaign might be necessary.
Go ahead and give it another shot and let me know if this helped by responding in this Q&A thread or by writing in to the Moz help team at https://moz.com/help/contact - I hope this helps!
- Michael
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Hi Kevin,
You should write an email to the Help team, they will surely resolve your issue.
You can email them at: help@moz.com
Gr., Keszi
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