I can't add a new listing to Moz Local
-
Hi,
Ive been trying to add new listings for two clients to Moz Local for four days now. They each have their own login, so I don't believe it is an account issue. I have rebooted, tried different browsers, cleared cache, and even tried a different computer, all to no avail.
Here's what happens... I login and click on Add Listing. I search for the business, select the best result and then I just get a bouncing map pin. It never goes any further.
-
Thank you. I heard from Moz support a while ago that it isn't just me; they have multiple accounts with this issue. Now that I know that, I'll just wait for a fix. Thanks!
-
Hey Richard - we are currently not blocking any IPs from purchase - if you are still seeing issues shoot a note over to help@moz.com
-
Hi there
I can currently go through the whole process of adding a location. I doubt they are blocking your IP as I am signed in to two accounts at my work computer and home computer currently.
I would reach out and check in to get their opinion because beyond the blocking and the steps you took, that's the only plan of action I can think of!
-
Thank you Patrick. I don't believe there is any script blocking going on. I have tried it in FF and Chrome, and have never had this problem before. I set up Moz Local for all my local SEO clients, so I've done it plenty of times with no issues before. I have sent in a support ticket but I just got a generic "our engineers are looking into it."
The only thing I can think of is that they could be blocking my IP address due to me logging in from multiple accounts from one computer. I always have the client set up their own account, enter their own payment info and then I add the listing. That way they retain control over it which works best for them since most of my local SEO projects are one-off cleanup work.
Can you get past the point where it is hanging up on me?
-
Hi there
This may be a problem beyond the Q+A - my Add Listing is working on fine. Did you check your browser settings in case you may potentially be blocking Javascript or any scripts?
You may want to reach out directly to Moz on the issue.
Hope this helps! Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Business not being found via Moz Local on Facebook
Hello! My place of business, Widewail in Burlington, VT, is not being scanned by Moz Local, even though we have an active Facebook business page with our Name, Address, and Phone number listed (URL, too). Is there something I need to check on our end to make sure we are crawlable by yall? Thank you, Andrea, www.widewail.com
Moz Local | | olsonah822 -
Moz Local for Physicians
I have a Moz Local campaign set up for a physicians clinic. MOZ has informed me that several duplicate listings for the office have been found. Some are listed using an old business name, some are listed using an old business name w/ physicians no longer practicing at the clinic. Most all have inconsistent data. The question is: Do I "ignore" or "close" these duplicate listings? Also, should I wait to clean up inconsistent data until MOZ has successfully "submitted and updated" the listings in the directories they submit to? When I search my local listing with Moz, why does it state that MOZ is unable to contact YP, Hotfrog, and Best of the Web? I will appreciate any guidance here:-)
Moz Local | | controlyours0 -
I just submitted a Local listing. How long does it take to propagate?
I'm a newbie for Local but I want to learn it well. How soon will the data be propagated so I can see if there are inconsistencies or duplicates. Thanks!
Moz Local | | joncombridges0 -
Cant Do Add Listings to Moz Local
Everytime i use Moz Local add listing, it always says i have exceeded my rate limit. i really dont know whats that all about. c2tB-B_PYp4kIzawwr9LGS5keiwvUMhZzaTtEhj2gdPisi90NH38HGgt7yZcmn6AweRi42uAgFusOag=w1896-h815-rw
Moz Local | | sm18100 -
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?
Moz Local | | nowmedia10 -
Why can't Moz Local pull up my Bing local listing?
One of my listings on Moz Local has a Bing Local listing, but Moz Local can't locate it and suggests that I create one. The NAP is consistent. Is this something that occasionally occurs?
Moz Local | | freetours0 -
How to export Google Places List
I am going to use the new Moz Local. When going into my Google places to try to export the list of businesses and location info I can't seem to figure out how to export it. I click download but it won't download any of the properties. It downloads a spreadsheet and says -0- locations downloaded. Frustrated. Any advice?
Moz Local | | Atlanta-SMO1 -
Moz Local Problems
On the 9th I tried to get Moz Local, but it would not connect to the right g+ page. I've been told their working on it, but after a week...nothing. Has anyone else had this problem? if so, how long did it take for them to fix it? Thanks, Ruben P.S. Mozzers, if you respond, do not mark it as "answered." I need answers from customers who can give me a timeline from their experience. As nice as you all are, I'm over the generic support responses.
Moz Local | | KempRugeLawGroup1