On page grader not working with Squarespace?
-
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug?
examples:
lightningjar.agency (a site I manage)
flotrend.com (a site that a friend manages)
ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
-
I am receiving crawl errors for squarespace website. Can someone please help. Thanks
-
Hi, Nicholas and all. I got successful crawl reports starting in early Feb 2016 with the squarespace website I was optimizing. I am no longer working on that website so I cannot go check right now to ensure it is still working. And I do not remember having a problem with the on-page grader. Perhaps if you contact Moz support which is what I did. They responded quickly and kept me informed of progress towards a solution that worked for me.
-
Six months on and this is still not fixed? For what you charge (both Squarespace and Moz) you need to find a solution.
-
Hi. I am experiencing the same issue. Testing it out on two sites, one responds positively to the workaround mentioned above. The other part does in that the report tells me the page is not accessible in the report and the rest of the report works fine, rather than as a blanket warning.
-
I am getting the same issue - is there a resolve or workaround?
-
Crawl reports for http://www.bedbuglaundryandprep.com are getting 403 errors and a "blocked by robots.txt" error. I contacted squarespace who told me there was a known issue with moz.com that was being worked. Any idea if this will be fixed?
-
The workaround is on our end and it is already in place. I've tested running on-page reports and campaigns for a number of Squarespace sites and I'm not seeing any current issues trying to crawl or access these pages. If you can let me know the URL you are trying to check (or email help@moz.com with the details) I can look into this further for you.
-
Mine works the same way. This is a work around that I can use. Thanks!
-
Thank you Chiaryn,
Is the work around to be done on my end or Moz's? I am still getting "Sorry, but that URL is inaccessible."
-
In all likelihood, this is not related to the Squarespace issue, but actually to the .agency tld. Since pretty much anything can be used as a tld now, but our crawlers were built before this was allowable, we aren't set up to automatically recognize custom tlds. The standalone on-page grader is our oldest and most rudimentary crawler tool, so it is also updated the least frequently.
You can create a campaign for lightningjar.agency with no issue and there you would get on-page grades from our newly updated campaign on-page grader that is much more accurate.
-
I'm still experiencing the same issue when I enter the custom URL I set up in SquareSpace for my website. But after some experimentation I found out the On Page Grader Tool will work if I use the default Square Space system URL.
https://lightning-jar.squarespace.com/ = works
http://www.lightningjar.agency = does not work
-
I'm so sorry! I didn't see your reply previously. I was just coming back to the thread to say that we have found a temporary workaround that should fix the issue while we work on a more permanent solution. I hope that is still helpful to you and, again, I apologize for not following up with you sooner.
-
Has there been any update to this? My SS sites are getting the same thing still and if this can't be resolved, I'll have to find other solutions.
-
I'm really sorry that you're running into this issue! We recently discovered that Squarespace's automated server systems have blocked our bot from accessing sites they host with a 403 Forbidden status. We are working with them to find a resolution to this block, but I am afraid that I am not certain if or when this will be resolved.
I apologize for the inconvenience this causes! Thank you for bearing with us while we work to get this resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Top pages > PNGs, JPGs & PDFs > What to do?
After exporting Top pages list in Moz Pro, I noticed lots of pages with high PA (page authority) are actually random images (.png & .jpg) and documents (.pdf). Question 1: Should I make a redirect 301 from an image/document to the actual webpage? If not, what should I do to keep the ranking, but point the URL to the correct place? In addition, lots of highly ranking URLs are actually outdated. They are coming from the old website. I switched to the new one more than a year ago. Question 2: If I create a 301 redirect from the old URL to the new one, will I keep the high ranking? Thanks,
Moz Bar | | Flowrox
Anja0 -
Working with longtail
How do I work with 'longTails' in Moz? how do I get correct keyword and tails do I write 'keyword and tail' or could I write 'tail and keyword' - I think of order how many words could be used? Three: 'Keyword/Head' and 'modifier' and 'tail'? what do competition do? could I set longTail phrase/words as normal keywords to see ranking in compartion to competition? etc.
Moz Bar | | astridhelene0 -
Https address has different result that http in Page Optimization Score toll in Moz PRO
The following url
Moz Bar | | TrueluxGroup
https://www.whichledlight.com/t/gu10-led-bulbs has (100 score for keyword 'GU10 LED')
has different on page opmisation score results to
http://www.whichledlight.com/t/gu10-led-bulbs (73 score for keyword 'GU10 LED') Anyone know if we've set something up wrong?
Also, is this even something to worry about, does google treat them differently? We're using the Page Optimisation Tool in Moz Pro ** UPDATE ** It's worth mentioning we are using emberjs, so the website is a single page application.
We use prerender to render the pages for google.0 -
Too Many On-Page Links Notice
When calculating the number of links on a page, are navigation links included in the total? I have all of my navigation links within the <nav>element. I would think that there are a lot of sites out there that easily exceed the 100 link recommendation if you add up nav and footer links. </nav>
Moz Bar | | Brando160 -
On-Page Grader "Sorry, but that URL is inaccessible."
We have a new client with a squarespace page. http://www.mountainhouseestate.com The Moz On-Page grader returns the error "Sorry, but that URL is inaccessible." for all pages. Possibly related, Google seems to hate their site. Even a search for "mountain house estate" returns lousy results. Bing/Yahoo has no problem with it.
Moz Bar | | Duke_Ferris1 -
How do you block keywords in On-Page Grader for certain URLs?
For the on-page grader, I rank A's for 9 keywords. I struggle with F's I have because it is searching keywords on pages that are not supposed to be searched. For example, I have a "bracelets" page, so I didn't optimize it for "rings", so I got an F. However, it graded me an A for the bracelets keyword, which is great. To be sure I am correct, each page should have it's own keyword, such as bracelet. So why is the grader checking my "Bracelets" page for "Rings"? Maybe there is something I am missing. Just trying to see why this happening.
Moz Bar | | tiffany11030 -
Understanding Onsite Elements and Moz's Onpage Grader
I'm currently helping a friend with his website. One of the pages I am targeting for his business is: http://stalbansdentist.com.au/dentist-cairnlea/ The main keyword this page is targeting will be "dentist cairnlea" (Cairnlea is a suburb near Melbourne, Australia) To perfect onsite optimization, I've used the Moz Onpage Grader. Generally, its straightforward, but I have encountered some issues... Appropriate Use of Rel Canonical The page does have the following tag: <link rel="<a class="attribute-value">canonical</a>" href="http://stalbansdentist.com.au/dentist-cairnlea/" />. I thought this would suffice. What exactly do I need to do to fix this critical problem? Appropriate Characters in the URL I don't understand this one. The URL has completely appropriate characters. Why does Moz Onpage Grader insist that URLs here need to be appropriated? No More Than One H1 Tag There appears to be only one H1 tag on this page. Is Moz just wrong on this one or perhaps a little delayed? There were 2 H1 tags before one was deleted and a recheck done with this problem remaining on Moz's onsite check. Any assistance here on these 3 points and just understanding the Moz Onpage grader would be appreciated!
Moz Bar | | Gavo0 -
On Page Grade - Moz Analytics
When I go to search overview I can see my on page optimization grades, but when I try to use the on page grade optimizer for different keywords and url's I get the error. "The URL you entered does not appear to be returning a page successfully. Please make sure that you've entered the URL of valid, working page." However, I know it is a valid url and I get the error even if I use the same url and same keyword I can see the grade for from the search overview. Also, if I try to regrade the page nothing happens and where my previous grade and analysis was located I now have nothing. Any information about why this is happening? Thanks for the help.
Moz Bar | | ZeroWing0