We currently do not support the location
-
What does this message from google places mean?
-
Hi Noah,
This is a known issue. If you have to re-verify, you are likely to see the 'do not support' message for several weeks until the listing has been approved. How long has it been since you did this?
Here are some Google And Your Business Forum threads on this same topic:
http://productforums.google.com/forum/#!topic/business/oUlJU0QNqGE
http://productforums.google.com/forum/#!searchin/business/reverified$20do$20not$20support
-
I had a listing up for a couple of years now. I made a minor adjustment and it asked me to reverify. So I waited for the pin number to come in the mail and then reverified it. Ive had that message ever since
-
Hi Noah,
This message can mean a number of things. One of the simplest is that you're dealing with a new listing that you've just verified. It can take a few days to be indexed. Is this your situation?
If not, the first thing you should do is go to Google And Your Business Help Forum and search for 'do not support'. Filter your results by date to see if there are any recent cases being reported that match yours. If not, you can start a thread of your own.
Without more details about what you, specifically, are experiencing, this is the best advice I can give. Hope it helps, and if you'd like to provide further details, I'd be happy to take a look!
-
There was a question about this back in March; here are the links to the March question and the Google forums link.
http://moz.com/community/q/google-places-we-currently-do-not-support-the-location-2
http://productforums.google.com/forum/#!msg/business/OqKS72sqrzA/wP_h7yhEwL8J
-
You best bet is to contact google about it. Click on the "Contact Us" button, then either request a callback or email them.
Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hi All, please help me in 1 query. Currently, We are having 1 YouTube channels having all products of the organization. We are thinking to segregate different products channel wise. Is it a correct and viable option ? Please suggest.
We are having 1 YouTube channels having all products of the organization. We are thinking to segregate different products channel wise.
Image & Video Optimization | | SameerBhatia0 -
Google + local Multiple Locations
My client has three offices and I have created three separate Google + local listings for them - I have listed the specific locations page as the website address for each - Google specifies to add the coding to the homepage to link Google + however what do we do with the three different codes - does each one go on the home page or at the bottom of the specific landing page for that particular office?
Image & Video Optimization | | AllieMc0 -
Multiple Google Places Accounts - Same Physical Location
Hi there, One of my clients is a local law firm. I have created, populated and verified a Places page for them, but now I have discovered that they had previously created one for each of their attorneys at that location. According to Google's quality guidelines, this is totally fine. However, I am wondering if I should try to verify each of these accounts within Places to enhance their listing coverage? One thing I've already tried is modifying some of the listing details via Map Maker, but it would be nice to just make edits en masse, I think. Any suggestions?
Image & Video Optimization | | G2W0 -
Multiple Locations for Tire Shop Should I Name them Differently?
We just started SEO for a shop that has 3 locations. Oddly 2 are on one road and the other is not. Should we name them differently in Google? Bobs #1 Bobs#2 Bobs #3 Wondering if there is an SEO benefit to that? Also should I set up directory listings for each location? There is not ONE main location they are all equal.
Image & Video Optimization | | greenhornet770 -
Video Sitemap, Video Location
I'm a link builder, so some of this stuff on-page stuff is out of my comfort zone. I've got a client who I'm doing a video sitemap for, as well as Schema integration. One of the requirements on the video sitemap is video location. They're hosting all of their videos privately at Vimeo, and embedding them on their website. Is there a URL that Vimeo has for engines, because the primary URL on Vimeo is blocked because of their permissions (private). Any suggestions on a work-around on this? Again, I'm a link builder and out of my comfort zone, so I apologize for the dumb question 🙂
Image & Video Optimization | | TommySwanson521 -
Google Places with locations inside of a mall
I got a great question from a franchise owner today regarding Google Places for his business. His businesses are all in malls. With Google Places there is an emphasis on using consistency and full contact details, as we well know. The issue is his locations are in a mall and don't have a physical address to receive mail or verify their address. Is there a way to leverage Google Places in this kind of situation, or do you just use the general mall address?
Image & Video Optimization | | SarahGoliger0 -
Local SEO - our company is in 2 very different locations
Hi, Our company nlpca.com is in 2 locations. It's doing really well in San Francisco, California But we've opened a 2nd location in Salt Lake City, Utah The problem is that our site is all about San Francisco, California. Utah is just as important as San Francisco to us and we need to start tailoring to both. People from Utah say they are confused because our site is so tailored to California. Even our domain name is the keyword "NLP" combined with the state initial "CA" for California. A new domain is not an option. One thing we are thinking of doing is changing our header to say "The NLP and Coaching Institute and the NLP Institute of California". It would say both of our company names and hopefully the first would catch the Utah people. But I don't think it's just our banner. Can you take a look at our site and tell us how to tailor to both locations and keep our current working optimization for San Francisco, California? Thanks!
Image & Video Optimization | | BobGW0 -
Google Places and Multiple Locations
Hi, I have a client with 3 different physical locations but only 1 phone number for his business. Does anyone know if Google Places will penalize me for duplicate listings due to having the same phone number or will I be ok if I have a different physical addresses per listing? Thanks, -Carlos
Image & Video Optimization | | caneja0