Moz tools are returning "url is inaccessible"
-
Hello everyone,
I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated.
PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google?
Thanks Giles
-
Hi David,
My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP
Thanks
-
Hi Huburtus
Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?
Hope this helps
-
Hallo David,
I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de
Pingdom shows insignificant errors:
http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1
Can you please look into it on your side?
Thank you in advance
-
Awesome Giles!
Cheers
-
Hello Dave,
All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.
Thanks for your effort
Giles
-
Thanks for your help.
Giles
-
Hi Giles
We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!
-
Hello David,
Any luck with your engineers.
Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"
So far the server people are not being particularly helpful?
Thanks
Giles
-
Hi Giles
I will have our engineers take a look and should have a response within 24 hours.
Talk to you soon!
-
Hello Dave,
I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk
Do you have any other ideas of what could be the issue.
Any help would be very much appreciated.
Thanks
Giles
-
Thanks Dave I will look in that direction and let you know giles
-
Thanks thomas
-
Hi Giles!
It appears your site is not reachable via DNS and you would need to contact your hosting provider to resolve. Using a DNS check tool via http://dnscheck.pingdom.com/ the test fails indicating there is no delegation found for the domain: http://www.screencast.com/t/q4r7jGTq
DNSstuff has more details through their test that states: Nameservers were found, but the domain entered is a non-delegating subdomain. This application checks conformance to standards for delegating domains/subdomains, so many of the following tests could fail (SOA for instance). If you have a lot of subdomains that share the same parent nameservers you may want to break these out into separate zones. Creating separate zones reduces the load on your parent nameservers. To create sepeparate zones you must assign this subdomain it's own nameservers responsible for this domain and remove these records from your parent zone. This separate zone must have a primary and secondary (at least) nameservers with different IP addresses and an SOA record must be created that refers queries to the newly created primary nameserver.
Hope this helps!
-
I was able to use open Web Explorer easily on your site
http://www.opensiteexplorer.org/links?site=www.livinghouse.co.uk
your robots.txt file is right here
User-agent: *
Disallow: /acatalog/callmeback.htmlSitemap: http://www.livinghouse.co.uk/sitemap.xml
I would let the Moz help team know.
Sincerely,
Thomas
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
White Label Version of Moz Pro?
I may have missed it, but is there a white label option for Moz Pro? I have a few clients that would like to login and have a look at competition, rankings, etc. Perhaps something like WebCEO or MySEOtool?
Moz Pro | | TysonDowns0 -
Why is moz saying I have a 404 error?
I recently asked a question on here about how to fix my 404 error. I figured it out, and now webmaster tools says it's not there any more. This as been confirmed by keeping watch for about a week now. But Moz just crawled my site today and is for some reason showing an error. Am i missing something here or is Moz a little slow sometimes?
Moz Pro | | NateStewart0 -
Tool Request - What keywords does a site rank for?
Hi folks, Something I've never had to do before so I'm not sure which tool to use, but is there a way to determine the keywords that a website currently ranks for? Hope someone can assist 🙂
Moz Pro | | ChristopherM1 -
"Issue: Duplicate Page Content " in Crawl Diagnostics - but sample pages are not related to page indicated with duplicate content
In the crawl diagnostics for my campaign, the duplicate content warnings have been increasing, but when I look at the sample pages that SEOMoz says have duplicate content, they are completely different pages from the page identified. They have different Titles, Meta Descriptions and HTML content and often are different types of pages, i.e. product page appearing as having duplicate content vs. a category page. Anyone know what could be causing this?
Moz Pro | | EBCeller0 -
On page links tool here at Seomoz
Hi Seomoz - first of all, thanks for the best SEO tools I have ever worked with (this is my first question in this forum, and also I just subscribed as a paying customer after the 30 days trial you guys offer). My question: After having worked for several weeks on getting the numbers of links in our forum on www.texaspoker.dk down, we are somewhat surprised to see that we didn't succeed in getting lower numbers. For instance, this page: http://www.texaspoker.dk/forum/aktuelle-konkurrencer/coaching-projekt-bliver-du-den-udvalgte has (that's what Seomoz seo tool tells us): 239 on page links. Can this really be true? We can't find these links, and we actuually did a lot to lower the numbers of links, for instance the forum members picture was a link before, and also there was a "go to top" link in each post in the forum. Thanks a lot.
Moz Pro | | MPO0 -
SEOmoz bot and "noindex"
As a recent newbie to SEOmoz, I've been implementing some suggestions and doing a general tidy up. I removed URL's from our robots txt, and rolled out instead the noindex meta tag to pages we don't want indexed. But surprised to see issues that are now flagged from the last crawl by the moz bot from pages that have this meta tag? Does the SEOmoz bot not ignore this tag? Just want to make sure I've implemented it correctly, so the google bot does ignore it. Meta tag syntax is and is placed below the title tag. cheers Steve
Moz Pro | | sjr4x40 -
Is there a "manager view" where I can share just one campaign?
I have an account where we manager several different domains, but I need a manager to only see ONE of those campaigns, not all of them. Is there a manager view where I an share just that one campaign?
Moz Pro | | rivershark0 -
Keyword Difficulty Tool: Error
Hi - is anyone else getting an error using the Keyword Difficulty tool? I'm getting "ERROR: There was a transient error with your request. Please try again."
Moz Pro | | ErikDster0